Poly Studio X32 All-in-One Video Bar User Manual

1. Introduction

This manual provides essential information for the setup, operation, and maintenance of your Poly Studio X32 All-in-One Video Bar. The Poly Studio X32 is designed to deliver an integrated audio and video conferencing experience for small meeting spaces. It features advanced AI technology for enhanced audio and video capabilities, and supports built-in video conferencing applications for streamlined collaboration.

Please read this manual thoroughly before using the device to ensure proper functionality and to maximize your meeting experience.

2. Package Contents

Verify that all items listed below are included in your package. If any items are missing or damaged, please contact your reseller.

• Poly Studio X32 All-In-One Video Bar
• Ethernet Cable
• HDMI Cable
• Privacy Cover
• Display Mounting Clamp

Note: This model (Poly Studio X32) does not include a power supply. A Power over Ethernet (PoE) injector or a compatible power supply must be acquired separately for operation.

Figure 1: Front view of the Poly Studio X32 All-in-One Video Bar, showing the integrated camera and speaker grille.

3. Setup

Follow these steps to set up your Poly Studio X32 Video Bar.

3.1 Mounting the Device

The Poly Studio X32 can be mounted above or below a display using the included display mounting clamp, or placed on a tabletop.

1. Display Mounting: Attach the display mounting clamp to the back of the video bar, then secure it to the top or bottom edge of your display. Ensure the clamp is stable and the video bar is level.
2. Tabletop Placement: Place the video bar on a flat, stable surface, ensuring it is positioned centrally in the meeting space for optimal camera coverage.

Figure 2: Rear view of the Poly Studio X32, illustrating the various connectivity ports including Ethernet, HDMI, and USB.

3.2 Connecting Cables

Connect the necessary cables to the rear ports of the Poly Studio X32.

1. Power: Connect an Ethernet cable from a Power over Ethernet (PoE) injector or a PoE-enabled network switch to the Ethernet port on the video bar. This device requires PoE for power.
2. Display: Connect one end of the HDMI cable to an HDMI output port on the video bar and the other end to an HDMI input port on your display.
3. Network: If not using PoE for network connectivity, connect an Ethernet cable from your network to the Ethernet port on the video bar.
4. Optional Accessories: Connect any optional USB accessories (e.g., Poly Studio E360 camera) to the available USB ports.

4. Operating Instructions

The Poly Studio X32 is designed for intuitive operation with built-in cloud video applications.

4.1 Initial Power On and Configuration

1. Once powered via PoE, the device will boot up automatically.
2. Follow the on-screen prompts on your connected display to complete the initial setup, including network configuration and selecting your preferred video conferencing platform.
3. Register the device with your organization's IT system or Poly Lens for centralized management.

4.2 Joining a Meeting

The Poly Studio X32 supports one-touch join for most leading cloud video services.

• On the connected display, select the scheduled meeting from the calendar interface.
• Press the "Join" button to enter the meeting.
• Alternatively, you can manually enter meeting IDs or dial-in information as prompted by the application.

4.3 Key Features and Functionality

• Smart Framing (Poly DirectorAI): The device uses AI and machine learning to automatically frame participants, ensuring everyone is visible and clearly heard. This feature includes various framing and tracking modes.
• Immersive Audio: Equipped with stereo speakers and a beamforming microphone array, the Studio X32 delivers clear audio output and captures voices precisely, reducing background noise.
• 4K 20 MP UltraHD Camera: The integrated camera provides a 120-degree field of view, ensuring high-quality video in small meeting rooms.
• Privacy Cover: Use the included privacy cover to physically block the camera lens when not in use, ensuring privacy.

Figure 3: Top view of the Poly Studio X32, highlighting the sleek design and integrated Poly branding.

5. Maintenance

Regular maintenance ensures optimal performance and longevity of your Poly Studio X32.

• Cleaning: Use a soft, dry, lint-free cloth to clean the exterior of the device. Do not use liquid cleaners or aerosol sprays directly on the unit. For the camera lens, use a lens cleaning cloth.
• Software Updates: Periodically check for and install software updates through the device's administrative interface or Poly Lens. Updates often include performance improvements and new features.
• Environmental Conditions: Ensure the device is operated within recommended temperature and humidity ranges. Avoid exposing it to direct sunlight, excessive heat, or moisture.

6. Troubleshooting

This section addresses common issues you might encounter with your Poly Studio X32.

6.1 No Power

• Ensure the Ethernet cable is securely connected to both the video bar and a Power over Ethernet (PoE) injector or PoE-enabled network switch.
• Verify that the PoE injector or switch is powered on and functioning correctly.

6.2 No Video Output on Display

• Check that the HDMI cable is securely connected to both the Poly Studio X32 and your display.
• Ensure your display is powered on and set to the correct HDMI input source.
• Try using a different HDMI cable or display to rule out cable or display issues.

6.3 No Audio or Poor Audio Quality

• Verify that the volume on the Poly Studio X32 and your display is not muted or set too low.
• Check audio settings within the video conferencing application to ensure the Poly Studio X32 is selected as the audio input and output device.
• Ensure there are no obstructions blocking the microphones or speakers on the device.

6.4 Network Connectivity Issues

• Confirm the Ethernet cable is properly connected to a live network port.
• Check your network settings on the device's interface to ensure it's configured correctly (DHCP or static IP).
• Restart your network router/switch and the Poly Studio X32.

7. Specifications

8. Warranty and Support

For warranty information and technical support, please refer to the official Poly website or contact your authorized reseller.

• Online Support: Visit poly.com/support for documentation, software downloads, and troubleshooting resources.
• Contact Support: Contact information for regional support centers can be found on the Poly support website.