Dell Alienware AW2725DM-A 27-inch QHD 180Hz Fast IPS Gaming Monitor User Manual

1. Introduction

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Dell Alienware AW2725DM-A 27-inch QHD 180Hz Fast IPS Gaming Monitor. Please read this manual thoroughly before using the product to ensure proper and safe operation.

2. Safety Information

• Always disconnect the power cord from the electrical outlet before cleaning the monitor.
• Do not expose the monitor to rain or moisture to avoid fire or shock hazards.
• Do not open the monitor casing. There are no user-serviceable parts inside. Refer all servicing to qualified service personnel.
• Ensure proper ventilation. Do not block ventilation openings.
• Use only the power adapter and cables provided with your monitor.
• Position the monitor on a stable, flat surface to prevent it from falling.

3. Package Contents

Verify that all items are present in your package:

• Dell Alienware AW2725DM-A Monitor
• Monitor Stand (Base and Riser)
• Power Cable
• DisplayPort (DP-DP) Cable (1.8m)
• HDMI 2.1 Cable (1.8m)
• USB A to B Upstream Cable (1.8m)
• Quick Setup Guide (not included in this digital manual)
• Safety and Regulatory Information (not included in this digital manual)

4. Setup

4.1 Assembling the Monitor Stand

Attach the stand base to the stand riser, then attach the assembled stand to the monitor panel. Ensure all connections are secure.

Image: Front and back view of the Dell Alienware AW2725DM-A monitor, illustrating the stand assembly.

4.2 Connecting the Monitor

Connect the monitor to your computer or other devices using the appropriate cables. Ensure the power cable is connected last.

• Power Connector: Connect the power cable to the monitor and a power outlet.
• HDMI Ports (x2): Use the HDMI 2.1 cable to connect to devices supporting HDMI output.
• DisplayPort (x1): Use the DisplayPort 1.4 cable for DisplayPort connections.
• USB 5Gbps Type-B Upstream Port (x1): Connect this to your computer to enable the downstream USB ports on the monitor.
• USB 5Gbps Type-A Downstream Ports (x2): Connect peripherals such as keyboards, mice, or other USB devices. One port supports Battery Charging 1.2.

Image: Detailed view of the rear panel of the Dell Alienware AW2725DM-A monitor, showing all available ports and their labels.

4.3 Adjusting the Monitor Position

The monitor stand allows for various adjustments to optimize your viewing experience:

• Height Adjustment: Adjust the monitor vertically to your preferred height (409.46mm to 519.46mm).
• Tilt: Tilt the screen forward or backward.
• Swivel: Rotate the monitor horizontally on its base.
• Pivot: Rotate the screen 90 degrees for portrait viewing.

Image: Diagram illustrating the dimensions and various stand adjustment capabilities of the Dell Alienware AW2725DM-A monitor, including height, tilt, swivel, and pivot.

5. Operating Instructions

5.1 Power On/Off

Press the power button located on the monitor to turn it on or off. The power LED will indicate the monitor's status.

5.2 On-Screen Display (OSD) Menu

Use the joystick control on the monitor to navigate and adjust settings in the OSD menu. Common settings include:

• Brightness/Contrast: Adjust the display's luminance.
• Color Settings: Modify color temperature, gamma, and color space (DCI-P3 95% supported).
• Input Source: Select between DisplayPort and HDMI inputs.
• Display Settings: Adjust resolution (QHD 2560x1440), refresh rate (up to 180Hz via DP, 144Hz via HDMI), and response time (1ms GtG).
• Gaming Features: Enable NVIDIA G-SYNC Compatible, AMD FreeSync, and VESA AdaptiveSync for tear-free gaming.
• ComfortView Plus: Activate the hardware-based low blue light solution to reduce eye strain without compromising color accuracy.
• PIP/PBP: Picture-in-Picture/Picture-by-Picture modes for viewing multiple sources simultaneously.

Image: The Dell Alienware AW2725DM-A monitor showcasing its 180Hz refresh rate and AMD FreeSync technology for smooth performance.

Image: The Dell Alienware AW2725DM-A monitor highlighting its ComfortView Plus feature for reduced eye strain during extended use.

6. Maintenance

• Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. If necessary, use a screen cleaner specifically designed for monitors, applied to the cloth, not directly to the screen.
• Cleaning the Casing: Use a soft, dry cloth to wipe the monitor casing. Avoid using abrasive cleaners or solvents.
• Ventilation: Ensure the monitor's ventilation openings are clear of dust and obstructions to maintain optimal airflow. The monitor features optimized 360° ventilation.

Image: Close-up of the Dell Alienware AW2725DM-A monitor's rear, showing the optimized 360° ventilation design for improved airflow.

7. Troubleshooting

8. Specifications

9. Warranty and Support

9.1 5-Year Advanced Exchange Service (Including LCD Panel and Backlight)

If a defect occurs under normal use and environment, and Dell Technical Support determines it to be a fault by 4 PM on a weekday, a replacement product (good condition) will be delivered free of charge on the next business day (Monday-Friday, excluding holidays and New Year's holidays from December 30 to January 3). Customers are responsible for exchanging the product themselves and returning the defective item to Dell.

Replacement Delivery Schedule:

• Next Business Day Delivery: All areas of Honshu, all prefectures of Shikoku, all areas of Kyushu, Sapporo City, Okinawa Main Island (excluding some districts).
• Two Business Days Delivery: Hokkaido outside Sapporo City.
• Delivery after consultation: Remote islands and some other districts.

Note: If the service request is received in the afternoon, delivery to some areas may be delayed beyond the next business day. Delivery schedules may also be affected by weather and traffic conditions.

9.2 No Bright Dot Warranty (Premium Panel Guarantee)

This service provides a free replacement product if even one "bright pixel" defect is found on the LCD panel. The warranty period for this guarantee is the same as the monitor's main warranty period.

If you find what you believe to be a "bright pixel" defect, please contact Dell Technical Support for diagnosis.

What is a "Bright Pixel"? A bright pixel is a pixel that remains permanently lit on the LCD panel. If the LCD screen background is black, and a pixel is constantly lit in white, red, blue, green, purple, cyan, or yellow, it is considered a bright pixel.

Note: Pixels that are constantly black when the LCD screen background is white are considered "dark pixels" and are not covered by this warranty.

9.3 Manufacturer Support Contact

For support inquiries, please have your "Express Service Code" (located on the product) ready.

• Chat (LINE) Support: https://page.line.me/391vsisb (LINE Account Name: Dell Technologies / LINE ID: @dell / Hours: 9:00-21:00, Mon-Sat, including holidays)
• Phone Support: https://www.dell.com/support/incidents-online/ja-jp/contactus/Dynamic

Note: Manufacturer support is for products sold/listed by Amazon.co.jp. For products sold by other businesses, please contact the respective seller. Please also review the disclaimer for detailed support information.