Mortal Q8

Mortal Q8 Android 14 4K TV Stick User Manual

Model: Q8

1. Introduction

This user manual provides comprehensive instructions for the setup, operation, and maintenance of your Mortal Q8 Android 14 4K TV Stick. The Mortal Q8 transforms any television with an HDMI port into a smart entertainment system, offering access to a wide range of streaming services and applications in 4K Ultra HD resolution. Please read this manual carefully before using the device to ensure optimal performance and safety.

2. Package Contents

Verify that all items are present in your package:

3. Product Overview

The Mortal Q8 TV Stick is a compact device designed for seamless streaming. It features an HDMI connector for direct plug-in to your TV and is controlled by an ergonomic remote with integrated voice command capabilities.

Mortal Q8 Android TV Stick and Remote Control

Figure 3.1: Mortal Q8 Android TV Stick and its accompanying remote control. The stick is black with a blue indicator light, and the remote is black with dedicated buttons for popular streaming services and a Google Assistant button.

3.1 Key Features

Mortal Q8 TV Stick with app icons and specifications

Figure 3.2: The Mortal Q8 TV Stick and remote, highlighting key features like Android 14, 4K video decoding, WiFi 6, and Bluetooth 5.0. Icons for Netflix, YouTube, Google Play, Prime Video, and TikTok are also shown.

Mortal Q8 TV Stick WiFi 6 capability

Figure 3.3: Illustration demonstrating the enhanced speed and stability of WiFi 6 technology compared to WiFi 5, with the Mortal Q8 TV Stick supporting dual-band 2.4G/5G connectivity.

4. Setup Guide

Follow these steps to set up your Mortal Q8 TV Stick:

  1. Connect the TV Stick: Plug the Mortal Q8 TV Stick directly into an available HDMI port on your television. If space is limited, use the HDMI extension cable (if provided).
  2. Power the Device: Connect the USB power cable to the TV Stick and then to a USB port on your TV or a wall adapter (not always included). Ensure the device receives sufficient power.
  3. Select HDMI Input: Turn on your television and use your TV remote to select the correct HDMI input source where the Mortal Q8 is connected.
  4. Pair the Remote Control:
    • Insert two AAA batteries (not included) into the remote control.
    • Follow the on-screen instructions to pair the remote with your TV Stick. This usually involves holding down specific buttons on the remote until a pairing confirmation appears.
  5. Network Connection:
    • Once the device boots up, navigate to the Wi-Fi settings.
    • Select your home Wi-Fi network from the list and enter the password. The Mortal Q8 supports WiFi 6 for optimal performance.
  6. Google Account Login: Sign in with your Google account to access the Google Play Store and synchronize your settings and applications.
  7. System Updates: Check for and install any available system updates to ensure your device has the latest features and security patches.

5. Operating Instructions

5.1 Navigating the Interface

Use the directional pad and select button on your remote control to navigate through the Android TV interface. The home button will always return you to the main screen.

Mortal Q8 TV Stick displaying Android TV interface with various apps

Figure 5.1: The Mortal Q8 TV Stick connected to a television, showing the Android TV home screen with various streaming applications like Kodi, HBO Go, Hulu, Netflix, Prime Video, and YouTube.

5.2 Using Voice Control (Google Assistant)

The remote control features a dedicated button for Google Assistant. Press this button and speak into the remote to:

Mortal Q8 TV Stick demonstrating Google Assistant voice control

Figure 5.2: An illustration of using the "Ok Google" voice command feature on the Mortal Q8 TV Stick remote to open applications like YouTube, with the response displayed on the TV screen.

5.3 Streaming Content

Access your favorite streaming services directly from the home screen or by downloading new apps from the Google Play Store. The Mortal Q8 supports 4K Ultra HD resolution for compatible content.

Mortal Q8 TV Stick displaying 4K Ultra HD content

Figure 5.3: The Mortal Q8 TV Stick and remote in front of a television displaying vibrant 4K Ultra HD content, emphasizing the device's capability to deliver high-resolution visuals.

5.4 Using Chromecast Built-in

The integrated Chromecast feature allows you to cast content from your compatible mobile devices (phones, tablets) or computers directly to your television screen. Look for the Cast icon in supported applications on your mobile device.

Mortal Q8 TV Stick demonstrating Chromecast functionality

Figure 5.4: An image illustrating the Chromecast built-in feature of the Mortal Q8 TV Stick, showing content being streamed from a smartphone to the television screen.

6. Maintenance

7. Troubleshooting

ProblemPossible Solution
No power/Device not turning onEnsure the USB power cable is securely connected to both the TV Stick and a power source. Try a different USB port or wall adapter.
No signal on TV screenVerify the TV Stick is fully inserted into the HDMI port. Select the correct HDMI input source on your television. Try a different HDMI port.
Remote control not respondingCheck the batteries and replace them if necessary. Ensure the remote is paired with the TV Stick (refer to setup instructions). Remove any obstructions between the remote and the device.
Wi-Fi connection issuesRestart your Wi-Fi router. Re-enter the Wi-Fi password on the TV Stick. Ensure the device is within range of your router.
Applications are slow or crashingClose unused applications. Clear the cache of the problematic app in settings. Restart the TV Stick. Ensure sufficient storage space is available.

8. Specifications

FeatureDetail
Model NameQ8
Operating SystemAndroid 14.0
Resolution4K Ultra HD
ConnectivityWiFi 6 (2.4G/5G Dual-band), Bluetooth 5.0, HDMI, USB
Special FeaturesChromecast Built-in, Voice Control (Google Assistant)
Supported Internet ServicesGoogle Play, HBO Go, Hulu, Kodi, Netflix, Prime Video, YouTube
Controller TypeRemote Control
Form FactorStick
ColorBlack
Compatible DevicesMonitor, Projector, Television, HDMI Screen
Mortal Q8 TV Stick with summarized specifications

Figure 8.1: A visual summary of the Mortal Q8 TV Stick's specifications, including 2GB+8GB memory, 4K video decoding, Allwinner H313 Quadcore processor, Android 14, and 2.4G/5.8G Dual WiFi.

9. Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your purchase or contact the retailer. Keep your proof of purchase for warranty claims.

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