Introduction
This manual provides comprehensive instructions for the Doro Aurora A31 smartphone. Designed for ease of use, this device offers essential features for communication and safety, tailored for senior users.
Please read this manual carefully before using your new Doro Aurora A31 to ensure proper operation and to maximize its benefits.
Image: Front and back view of the Doro Aurora A31 smartphone, showcasing its design and large screen.
Initial Setup
1. Unpacking the Device
Ensure all components are present in the box:
- Doro Aurora A31 Smartphone
- USB Charging Cable
- Quick Start Guide (if included)
2. Inserting the SIM Card
- Locate the SIM card tray on the side of the phone.
- Use the provided SIM ejector tool (if applicable) to open the tray.
- Place your Nano-SIM card into the tray with the gold contacts facing down.
- Carefully push the tray back into the phone until it clicks into place.
3. Charging the Battery
Before first use, fully charge the phone's battery.
- Connect the USB cable to the phone's charging port.
- Connect the other end of the USB cable to a compatible USB power adapter (not always included) or a computer's USB port.
- The charging indicator will appear on the screen.
- Once fully charged, disconnect the cable.
4. Powering On/Off
- To power on: Press and hold the Power button until the Doro logo appears.
- To power off: Press and hold the Power button, then select "Power off" from the options on the screen.
Device Components
The Doro Aurora A31 features a clear layout with easily identifiable buttons and ports.
Image: Overview of the Doro Aurora A31, highlighting the 6.1-inch screen, Doro Secure Button, and camera button.
Front View
- Display Screen: 6.1-inch LCD for clear viewing.
- Front Camera: For video calls and selfies.
- Earpiece: For listening during calls.
- Physical Call Buttons: Dedicated buttons for answering and ending calls, located at the bottom of the screen.
Side and Back View
- Power Button: Located on the side, used to turn the phone on/off and wake/sleep the screen.
- Volume Buttons: Adjust call, media, and alarm volumes.
- USB-C Port: For charging and data transfer.
- Doro Secure Button (SOS Button): Located on the back, for emergency assistance.
- Main Camera: 50MP main camera for high-quality photos.
- Flash: For improved photos in low light and as a flashlight.
Image: Detailed view of the Doro Aurora A31's user-friendly interface, highlighting its compatibility with hearing aids (HAC) and the Doro Secure Button.
Basic Operation
Making and Receiving Calls
- To make a call: Tap the "Phone" icon on the home screen. Enter the number using the keypad or select a contact. Press the green call button.
- To answer a call: When the phone rings, press the green call button on the screen or the physical call button.
- To end a call: Press the red end call button on the screen or the physical end call button.
Sending Messages
- Tap the "Messages" icon.
- Tap the "Start chat" or "New message" icon.
- Enter the recipient's number or select from contacts.
- Type your message and tap the send button.
Using the Camera
The Doro Aurora A31 features a 50MP main camera.
- Tap the "Camera" icon on the home screen or use the dedicated camera button.
- Frame your shot on the screen.
- Tap the shutter button to take a photo.
The Doro Secure Button (SOS Function)
The Doro Secure Button is designed for emergencies, automatically contacting pre-selected numbers and sharing your GPS location.
Image: Illustration of the Doro Secure Button on the back of the phone, showing its connection to a network of emergency contacts via GPS positioning.
- Setup: Ensure emergency contacts are set up in the phone's settings.
- Activation: In an emergency, press and hold the Doro Secure Button on the back of the phone.
- Action: The phone will automatically send an SMS with your GPS location to your emergency contacts and then begin calling them in a pre-defined sequence until one answers.
Key Features
Doro Easy Interface
The Doro Aurora A31 features a simplified, intuitive interface with large icons and clear text, making navigation straightforward for all users. Helpful guides assist in setting up and organizing apps, and you can easily adapt the phone to your specific needs.
- Large Icons: Easily identify applications and functions.
- Guided Setup: Helpful guides assist in setting up and organizing apps.
- Customization: Adapt the phone to your specific needs.
Doro Clear Sound Technology
Experience clear and loud audio during calls, even in noisy environments, thanks to Doro Clear Sound technology and three optimized sound profiles.
Hearing Aid Compatibility (HAC)
The Doro Aurora A31 is compatible with hearing aids, ensuring a comfortable and clear calling experience for users with hearing impairments.
Google/Gemini Voice Assistant
Activate the Google/Gemini voice assistant using the central button for hands-free control, making calls, sending messages, or getting information with voice commands.
Image: A senior woman smiling and comfortably using her Doro Aurora A31 smartphone for a call.
Care and Maintenance
- Cleaning: Use a soft, dry cloth to clean the phone's screen and body. Avoid harsh chemicals or abrasive materials.
- Water Resistance: The phone has an IP54 rating, meaning it is protected against dust and splashing water. Do not immerse the phone in water.
- Temperature: Avoid exposing the phone to extreme temperatures (hot or cold).
- Storage: Store the phone in a cool, dry place when not in use for extended periods.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge regularly.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Phone does not turn on. | Ensure the battery is charged. Connect the phone to a charger and wait a few minutes before attempting to power on again. |
| Cannot make or receive calls. | Check if the SIM card is correctly inserted. Verify that you have network coverage. Restart the phone. |
| Screen is unresponsive. | Restart the phone by holding the power button. If the issue persists, perform a factory reset (data will be lost). |
| Poor sound quality during calls. | Adjust the volume using the volume buttons. Ensure the earpiece/speaker is not obstructed. Check Doro Clear Sound settings. |
| Doro Secure Button not working. | Verify that emergency contacts are correctly set up in the phone's settings. Ensure GPS is enabled for location services. |
Technical Specifications
| Feature | Detail |
|---|---|
| Brand | Doro |
| Model Name | Aurora A31 |
| Model Number | 8904 |
| Operating System | Android 14 |
| Processor | Mediatek Dimensity 900 |
| Screen Size | 6.1 Inches |
| Display Type | LCD |
| Resolution | 1512 x 720 |
| Digital Storage Capacity (Internal) | 64 GB |
| Memory Storage Capacity | 1024 GB |
| Main Camera | 50 MP |
| Video Capture Resolution | 1920 x 1080 |
| Battery Power Rating | 3000 mAh |
| Cellular Technology | 4G |
| SIM Card Slot Count | Single SIM |
| Form Factor | Bar |
| Ingress Protection (IP) Rating | IP54 (Dust protected, splash resistant) |
Image: Energy label for Doro Aurora A31, indicating energy efficiency, battery life (48h 17min), and IP54 rating.
For more details on energy efficiency, visit the official EU EPREL database: https://eprel.ec.europa.eu/qr/2331115
Warranty and Support
Doro products are covered by a manufacturer's warranty. Please refer to the warranty card included with your product or visit the official Doro website for detailed warranty terms and conditions.
For technical assistance, troubleshooting, or service inquiries, please contact Doro customer support. Contact information can typically be found on the Doro website or in the packaging materials.
Keep your purchase receipt as proof of purchase for warranty claims.
