ChunHee CC19

ChunHee Wireless Emergency Call Button System (Model CC19)

User Manual

1. Overview

The ChunHee Wireless Emergency Call Button System (Model CC19) is designed to provide reliable assistance and enhance safety for seniors and individuals requiring care. This system ensures quick connectivity for assistance, improving safety within the home environment.

Key features include:

Comparison of ChunHee emergency call system with traditional methods, showing an elderly person pressing a button for help versus falling without assistance.

Figure 1: Providing support for elderly care and safety. The image illustrates the benefit of the ChunHee system, showing an elderly person comfortably pressing a call button for assistance, contrasted with scenarios of an elderly person falling or experiencing distress without immediate help.

2. Package Contents

Your ChunHee Wireless Emergency Call Button System package includes the following components:

ChunHee Wireless Emergency Call Button System components: two plug-in receivers, two red call buttons with lanyards, and one white SOS wristband.

Figure 2: All components included in the ChunHee Wireless Emergency Call Button System. This image displays the two plug-in receivers, two red call buttons (transmitters) with lanyards, and one white SOS wristband (bracelet transmitter).

3. Setup Instructions

The ChunHee system is designed for easy plug-and-play setup. Most units come pre-configured. Follow these steps to set up your system:

3.1 Receiver Installation

  1. Identify suitable locations for your receivers. Place them in areas where the alert sound needs to be heard, such as a caregiver's bedroom, living room, or kitchen.
  2. Plug each receiver directly into a standard electrical wall outlet. The receiver will power on automatically.

3.2 Transmitter (Call Button & Bracelet) Placement

  1. Pendant/Clip-on Transmitters:
    • Attach the provided lanyard to the transmitter for wearing around the neck.
    • Alternatively, use the included adhesive pads to mount the transmitter on a flat surface, such as a bedside table, bathroom wall, or near a chair. Ensure it is within easy reach.
  2. Bracelet Transmitter:
    • Wear the bracelet transmitter comfortably on the wrist. Ensure it is not too tight or too loose.
Diagram showing the components of the ChunHee emergency call system, including the plug-in receiver, call button, and SOS bracelet, with labels for controls.

Figure 3: Simple and easy to operate. This diagram illustrates the main components: the plug-in receiver with its speaker, LED indicator, ringtone selection buttons, and volume control, alongside the SOS bracelet and a call button.

Illustration of a single-floor home setup for the ChunHee emergency call system, showing a receiver plugged into an outlet and a call button placed in a bedroom.

Figure 4: Example setup for a single-floor home. This image shows a receiver plugged into a wall outlet in a central area and a call button placed in a bedroom, demonstrating how the system provides coverage.

Illustration of a multi-floor home setup for the ChunHee emergency call system, showing two receivers on different floors and call buttons in various rooms.

Figure 5: Example setup for a multi-floor home. This image demonstrates how two receivers can be strategically placed on different floors to ensure comprehensive coverage throughout a larger residence.

3.3 Pairing Additional Transmitters (If Needed)

If you purchase additional transmitters or need to re-pair a device, follow these general steps:

  1. Plug in the receiver.
  2. Press and hold the volume button on the receiver for approximately 3-5 seconds until the LED indicator flashes. This puts the receiver into pairing mode.
  3. Within 10 seconds, press the call button on the transmitter you wish to pair. The receiver will emit a sound or flash to confirm successful pairing.
  4. Repeat for any other transmitters.
  5. To exit pairing mode, press the volume button again or wait for 10 seconds.

4. Operating Instructions

4.1 Making an Emergency Call

To activate the emergency alert, simply press the large call button on any of the transmitters (pendant, clip-on, or bracelet). The receiver(s) will immediately sound an alarm and flash its LED indicator.

An elderly man in a wheelchair pressing the SOS button on a ChunHee emergency call bracelet, with instructions on how to use it.

Figure 6: Senior Emergency Call Bracelet. This image shows an elderly man pressing the SOS button on his wristband, highlighting its ease of use and precise activation.

Various scenarios where the ChunHee emergency call button can be used, including bathroom, bedroom, night duty, and for disabled or maternity care.

Figure 7: Emergency Call Button for Seniors. This image illustrates diverse applications of the call button, such as in the bathroom, bedroom, during night duty, and for individuals with disabilities or maternity care, emphasizing 24/7 monitoring.

4.2 Adjusting Volume and Ringtones

The receiver features buttons to customize the alert sound:

Diagram illustrating the range and sound level of the ChunHee emergency call system, showing 100m indoor range and 110dB alarm.

Figure 8: Loud 110-dB Alarms - Unmistakable. This diagram visually represents the system's effective range (100m from room to room, 50m from floor to floor) and the powerful 110 dB alarm sound.

4.3 Low Battery Alert

When the battery level of a transmitter (call button or bracelet) is low, the device's indicator light will flash continuously 5 times to remind you to replace the battery. This ensures the system remains operational.

5. Maintenance

5.1 Water Resistance

The transmitters are rated IP55 waterproof, meaning they are protected against water splashes from all directions. They can be used in the shower or mounted on a bathroom wall. Do not immerse the transmitters in water.

5.2 Battery Replacement

The transmitters (call buttons and bracelet) operate on replaceable batteries. When the low battery alert is triggered, replace the battery promptly to ensure continuous functionality. The specific battery type is typically a common alkaline button cell, easily found for replacement.

Graph showing improved battery life of ChunHee buttons compared to other products, with a low battery warning icon.

Figure 9: Button Update. This image highlights the extended battery life of ChunHee buttons, lasting up to two years or 10,000 presses, and shows the visual indicator for a low battery warning.

6. Troubleshooting

ProblemPossible CauseSolution
Receiver does not sound alarm when button is pressed.
  • Receiver is unplugged or power outage.
  • Transmitter battery is low or depleted.
  • Transmitter is out of range.
  • Transmitter and receiver are not paired.
  • Ensure receiver is securely plugged into a working outlet.
  • Check for low battery warning on transmitter; replace battery if needed.
  • Move closer to the receiver. Walls and floors can reduce range.
  • Refer to Section 3.3 "Pairing Additional Transmitters" to re-pair.
Alarm sound is too quiet or too loud.Volume setting needs adjustment.Use the volume control button on the receiver to adjust to the desired level.
Transmitter indicator light flashes 5 times.Transmitter battery is low.Replace the battery in the transmitter immediately.
Cannot change ringtone.Incorrect button usage.Ensure you are using the "Ringtone Forward" or "Ringtone Backward" buttons on the receiver.

7. Product Specifications

FeatureDetail
Model NumberCC19
BrandChunHee
Power Source (Receiver)Wired Electric (Plug-in)
Battery Type (Transmitters)Alkaline (button cell, user replaceable)
Control MethodTouch (button press)
Noise Level (Alarm)Up to 110 Decibels
Volume Settings5 levels
Ringtones55 melodies
Indoor Range (Pendant Transmitter)Up to 100 meters (approx. 328 feet)
Indoor Range (Bracelet Transmitter)Up to 60 meters (approx. 197 feet)
Water Resistance (Transmitters)IP55 (Splash-proof)
Product Dimensions (Receiver)Approx. 5 x 5 x 3 cm (2 x 2 x 1.2 inches)
Item Weight320 g (approx. 0.7 lbs)

8. Warranty and Support

For warranty information, technical support, or any questions regarding your ChunHee Wireless Emergency Call Button System, please contact ChunHee customer service. Refer to the product packaging or the seller's information on the purchase platform for specific contact details.

You can often find support information by visiting the ChunHee Store on Amazon.

Related Documents - CC19

Preview ChunHee Wireless Intercom System User Guide
Instructions for using the ChunHee Wireless Intercom System, covering setup, pairing, usage scenarios, and important notes for effective two-way communication.
Preview ChunHee CK01 Wireless Queue Calling System User Manual
User manual for the ChunHee CK01 Wireless Queue Calling System. This guide details features, specifications, setup, operation, and customer service for the CK01 queue management system.
Preview ChunHee Wireless Intercom User Manual and Specifications
User manual, technical specifications, and warranty information for the ChunHee wireless intercom system. Details operation, features, and product specs.
Preview ChunHee HI05 Wireless Intercom User Manual - Features, Specifications, and Operation Guide
Comprehensive user manual for the ChunHee HI05 Wireless Intercom. Learn about its features, specifications, setup, operation, and troubleshooting for clear and reliable communication up to 1640ft.
Preview ChunHee WT26 Wireless Intercom User Manual | Features, Specs, Operation
Comprehensive user manual for the ChunHee WT26 Wireless Intercom. Learn about its features, specifications, operation, troubleshooting, and FCC compliance. Features 16 channels, VOX hands-free, 1640ft range, and more.
Preview ChunHee HI03 Wireless Intercom System User Manual
Comprehensive user manual for the ChunHee HI03 Wireless Intercom system, detailing features, operation, specifications, troubleshooting, and customer support for this 16-channel, 1640ft range intercom.