Frienhund ACF190W

Frienhund Automatic Dual Pet Feeder

Model: ACF190W

1. Introduction

Thank you for choosing the Frienhund Automatic Dual Pet Feeder. This intelligent device is designed to simplify pet feeding, ensuring your pets receive timely and appropriate meals, even when you are away. Featuring a large 7-liter capacity, dual feeding bowls, and smart app control with 2.4GHz and 5GHz WiFi support, this feeder offers convenience and peace of mind for pet owners. Its slow feeding mode helps prevent common digestive issues, promoting healthier eating habits for your beloved companions.

Frienhund Automatic Dual Pet Feeder with two cats eating from the bowls.

Image: The Frienhund Automatic Dual Pet Feeder in use, showing its dual bowls and transparent food tank.

2. Product Features

Infographic showing key features like remote feeding, 7L capacity, dual power, dual-band WiFi, slow feeding, and Alexa support.

Image: Overview of the feeder's main features, including app control and capacity.

Two cats eating from the dual bowls of the feeder, highlighting the 47.5 cm safe distance.

Image: The dual feeding bowls with ample space for two pets.

Diagram showing how slow feeding mode prevents fast eating, bloating, and obesity.

Image: Illustration of the slow feeding mode's benefits for pet health.

3. Package Contents

Please verify that all items listed below are included in your package:

Diagram showing all included components of the Frienhund Automatic Dual Pet Feeder.

Image: Visual representation of all items included in the package.

4. Setup

  1. Unpack and Assemble: Carefully remove all components from the packaging. Assemble the feeder base, food tank, and bowls according to the diagrams in the included user manual.
  2. Power Connection:
    • Connect the 5V DC power adapter to the feeder and plug it into a wall outlet.
    • For backup power, insert 3 D-cell batteries (not included) into the battery compartment at the bottom of the feeder. This ensures continuous operation during power outages.
  3. App Download and Connection:
    • Download the 'Smart Life' app from your smartphone's app store (iOS or Android).
    • Register or log in to your account.
    • Follow the in-app instructions to add the Frienhund Automatic Dual Pet Feeder. Ensure your phone is connected to a 2.4GHz or 5GHz WiFi network during the pairing process.
    Image showing a smartphone screen with the Smart Life app and a diagram of 5G and 2.4G WiFi signals.

    Image: The feeder supports both 2.4GHz and 5GHz WiFi for stable connection.

  4. Fill Food Tank: Open the lid and pour dry pet food into the transparent tank. Ensure the food size is between 5-15mm (0.19-0.59in) for optimal dispensing. Place the desiccant bag in its compartment to maintain food freshness.
  5. Place Bowls: Position the stainless steel bowls in their designated slots on the feeder base.

5. Operating Instructions

5.1 Manual Feeding

To dispense food manually, open the Smart Life app and tap the 'Feed' button on the device interface. You can select the number of portions to dispense immediately.

5.2 Scheduling Meals via App

The primary method for feeding is through scheduled meals. This allows for precise control over your pet's diet.

  1. In the Smart Life app, navigate to the feeder's control panel.
  2. Select 'Feeding Schedule' to set up meal times.
  3. Add new schedules by choosing the time, number of portions (1-12), and frequency (e.g., daily, specific days).
  4. You can set up to 30 meals per day.
Screenshot of the Smart Life app showing the feeding schedule interface with options for portions and meals per day.

Image: Setting up feeding schedules through the Smart Life app.

5.3 Activating Slow Feeding Mode

For pets prone to eating too quickly, activate the slow feeding mode:

5.4 Using Alexa Integration

Connect your Frienhund feeder to Amazon Alexa for voice control:

  1. Ensure your Alexa device is set up and connected to the same network as your feeder.
  2. In the Alexa app, enable the 'Smart Life' skill.
  3. Discover devices. Your Frienhund feeder should appear.
  4. You can now use voice commands like, "Alexa, feed my pet" or "Alexa, dispense one portion from the pet feeder."
A woman interacting with an Alexa device, with the pet feeder and cats in the background.

Image: Voice control of the feeder using Amazon Alexa.

5.5 Monitoring Feeding History

The Smart Life app keeps a record of all dispensed meals:

Screenshot of the Smart Life app showing a feeding history log.

Image: Reviewing the feeding history in the Smart Life app.

6. Maintenance

Regular cleaning and maintenance will ensure the longevity and hygienic operation of your feeder.

  1. Disassembly: Turn off and unplug the feeder. Remove the food tank, meal splitter, and stainless steel bowls.
  2. Cleaning Bowls: The stainless steel bowls are dishwasher safe. For manual cleaning, wash with mild soap and water, then rinse thoroughly.
  3. Cleaning Food Tank and Base: The food tank and other detachable parts (excluding the main feeder base with electronics) can be washed with mild soap and water. Ensure all parts are completely dry before reassembly to prevent mold or food spoilage. Do not immerse the main feeder base in water.
  4. Desiccant Replacement: Replace the desiccant bag every 1-2 months, or as needed, to maintain food freshness.
  5. General Care: Wipe the exterior of the feeder with a damp cloth. Avoid abrasive cleaners or solvents.
Kitchen sink with detachable parts of the feeder being washed, and stainless steel bowls in a dishwasher.

Image: Detachable parts of the feeder are easy to clean, with bowls being dishwasher safe.

7. Troubleshooting

ProblemPossible CauseSolution
Feeder not dispensing food.Food tank empty; food jammed; power issue; schedule not set.Refill food tank; clear any food blockages; check power connection/batteries; verify feeding schedule in app.
Cannot connect to WiFi.Incorrect WiFi password; feeder too far from router; router settings (e.g., 5GHz only, but feeder needs 2.4GHz for initial setup).Ensure correct password; move feeder closer to router; check router settings (feeder supports both 2.4GHz and 5GHz).
App not responding or device offline.Internet connection issue; app glitch; feeder power off.Check home internet connection; restart app; ensure feeder is powered on.
Food gets stale quickly.Desiccant bag needs replacement; lid not sealed properly.Replace desiccant bag; ensure lid is securely closed.

8. Specifications

FeatureDetail
Model NumberACF190W
Dimensions (L x W x H)47 x 18 x 40 cm (18.5 x 7.1 x 15.7 inches)
Weight1.86 kg (4.1 lbs)
Capacity7 Liters (approx. 2.55 kg dry food)
MaterialStainless Steel, Acrylonitrile Butadiene Styrene (ABS) - BPA-free
Power Supply5V DC Adapter; 3 x D-cell Batteries (not included)
Network Connection2.4GHz / 5GHz WiFi
Recommended Kibble Size5-15mm (0.19-0.59 inches)
Target SpeciesCats, Dogs, Small Animals
Care InstructionsDishwasher safe (bowls)
Diagram showing the dimensions and key specifications of the Frienhund Automatic Dual Pet Feeder.

Image: Detailed dimensions and material specifications of the feeder.

9. Warranty and Support

9.1 Warranty Information

Specific warranty details for this product may vary by region and retailer. Please refer to your purchase documentation or contact the seller for precise warranty terms and conditions.

9.2 Customer Support

For any questions, technical assistance, or support regarding your Frienhund Automatic Dual Pet Feeder, please contact the seller directly through the platform where you made your purchase. For Amazon purchases, you can typically find seller contact information on the product page or in your order history.

Image showing a cat with headphones and text '24/7 Online' and instructions on how to contact sellers on Amazon.

Image: Information on how to contact customer support for assistance.

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