Introduction
Thank you for choosing the BedStory Extra Firm 14-Inch King Hybrid Mattress. This manual provides essential information for setting up, using, maintaining, and troubleshooting your new mattress to ensure a comfortable and supportive sleep experience. Please read these instructions carefully before use.
Setup Instructions
Unboxing and Initial Expansion
- Preparation: Ensure you have enough space in your bedroom for the mattress to expand. Remove any sharp objects from the area.
- Unpack the Box: Carefully open the shipping box. Do not use a sharp knife directly on the mattress packaging to avoid damage.
- Place on Bed Frame: Remove the rolled, compressed mattress from the box and place it on your bed frame or foundation.
- Cut Outer Plastic: Carefully cut and remove the outer plastic layer. The mattress will begin to unroll.
- Remove Inner Plastic: Once unrolled, carefully cut and remove the inner vacuum-sealed plastic. The mattress will immediately begin to expand.
- Allow to Expand: Allow the mattress to expand for 48 to 72 hours to reach its full size and firmness. During this time, it is normal for a new mattress odor to dissipate.
Image: Unboxing the BedStory mattress. Allow 48-72 hours for full expansion.
Video Guide: Mattress Unboxing and Setup
Video: This video demonstrates the unboxing process and initial setup of a BedStory Hybrid Mattress.
Using Your Mattress
The BedStory Extra Firm 14-Inch King Hybrid Mattress is engineered to provide a balance of support and comfort for various sleep preferences.
Key Features and Benefits
- Extra Firm Support: Designed for individuals who prefer a firmer sleep surface, offering robust support for the back and body.
- Hybrid Construction: Combines the contouring comfort of foam layers with the responsive support of individually wrapped pocket springs.
- Fiberglass-Free: Constructed without fiberglass for a safer and more comfortable sleep environment.
- Cooling Gel Infused Memory Foam: Helps regulate body temperature for a cooler sleep.
- Motion Isolation: Individually wrapped coils minimize motion transfer, ensuring undisturbed sleep for partners.
- Edge Support: Reinforced edges provide stable support, reducing slipping and maximizing the usable sleep surface.
Image: The BedStory Extra Firm 14-Inch King Hybrid Mattress in use.
Mattress Construction
The mattress features multiple layers designed for optimal performance:
- Comfort & Engineered Support System: Top layers providing initial softness and pressure relief.
- Breathable and Skin-friendly Cover: A soft, quilted cover for enhanced comfort and airflow.
- Ventilated Egg Crate Foam: Contributes to airflow and pressure distribution.
- 40D Cooling Gel Memory Foam: Adapts to your body shape while dissipating heat.
- 45D High-Density Support Foam: Provides foundational support and durability.
- 2.0mm Individually Wrapped Coils: Offer targeted support and minimize motion transfer.
- 39% Stronger 2.3mm Support Edge Coils: Reinforce the mattress perimeter for consistent support across the entire surface.
Image: Detailed diagram of the mattress layers.
Pressure Relief and Spinal Alignment
The mattress is designed to maintain natural spinal curvature and alleviate pressure points, promoting optimal sleep posture for back, side, and stomach sleepers.
Image: Optimal support and pressure relief zones.
Motion Isolation
Individually wrapped pocket springs work independently to absorb motion, minimizing disturbances from a partner's movements.
Image: Motion isolation demonstration.
Airflow and Breathability
The open-coil technology and breathable foam layers promote air circulation, helping to prevent heat buildup and maintain a comfortable sleep temperature.
Image: Airflow diagram.
Edge Reinforcement
The reinforced edges provide stable support, reducing the feeling of rolling off and allowing for comfortable use of the entire mattress surface.
Image: Edge reinforcement for stable support.
Care and Maintenance
Proper care will extend the life and performance of your BedStory mattress.
- Rotation: Rotate your mattress 180 degrees every 3-6 months to ensure even wear and prolong its lifespan. This mattress is designed to be used on one side and does not require flipping.
- Cleaning Spills: Spot clean any spills immediately using a mild detergent and a damp cloth. Blot the area gently; do not saturate the mattress. Allow to air dry completely.
- Protection: Use a mattress protector to guard against spills, stains, and allergens.
- Ventilation: Ensure good ventilation in your bedroom to prevent moisture buildup.
- Support: Place your mattress on a sturdy, flat foundation, slatted bed frame (with slats no more than 3 inches apart), or box spring to ensure proper support.
Troubleshooting Common Issues
| Issue | Possible Cause | Solution |
|---|---|---|
| New mattress odor | "Off-gassing" from new foam materials. | This is normal and harmless. Allow the mattress to air out in a well-ventilated room for 48-72 hours. The odor will dissipate. |
| Mattress not fully expanded | Insufficient time for expansion after unboxing. | Allow up to 72 hours for the mattress to fully expand. Cooler temperatures can slow expansion. |
| Discomfort during initial use | Your body adjusting to a new mattress. | It can take a few weeks for your body to adjust to a new mattress. Continue using it for at least 30 nights. |
Product Specifications
The BedStory Extra Firm 14-Inch King Hybrid Mattress meets CertiPUR-US and OEKO-TEX standards, ensuring it is free from heavy metals and harmful substances.
Image: Certifications for safe materials.
| Feature | Detail |
|---|---|
| Product Dimensions | 80"L x 76"W x 14"Th |
| Item Weight | 124 pounds |
| Size | King |
| Top Style | Euro Top |
| Cover Material | Fabric |
| Number of Layers | 2 (referring to main comfort/support layers) |
| Fill Material | Pocket Spring |
| Special Feature | Pressure Relief |
| Color | Khaki |
| Coil Type | Pocketed Coil |
Warranty and Customer Support
BedStory is committed to providing quality products and excellent customer service.
- 365-Night Trial: Your purchase includes a 365-night trial period, allowing you ample time to ensure satisfaction with your mattress.
- Lifetime Support Service: BedStory offers lifetime support service for your mattress.
- Contact Support: For any questions, concerns, or warranty claims, please contact BedStory customer support directly. Refer to the product packaging or the official BedStory website for contact details.
