Introduction
This user manual provides comprehensive instructions for the setup, operation, and maintenance of your Nelko P21 Label Maker. Please read this manual thoroughly before using the device to ensure proper function and longevity.
Image: The Nelko P21 Label Maker, a compact pink device, is shown actively printing a label. A roll of blank labels is positioned nearby, along with two examples of printed labels, one blue and one yellow, demonstrating the device's output.
What's in the Box
Upon unboxing your Nelko P21 Label Maker, please verify that all components are present:
- Nelko P21 Label Maker (Pink)
- Labels
If any items are missing or damaged, please contact Nelko customer support.
Specifications
| Feature | Detail |
|---|---|
| Model Name | P21 |
| Brand | Nelko |
| Color | Pink |
| Product Dimensions | 6.65 x 1.9 x 4.5 inches (16.9 x 4.8 x 11.4 cm) |
| Connectivity Technology | Bluetooth |
| Printing Technology | Thermal |
| Printer Output | Monochrome |
| Max Printspeed Monochrome | 30 mm/s |
| Maximum Media Size | 14x40 mm |
| Sheet Size | 14x40mm |
| Special Feature | Portable |
| Manufacturer | Nelko |
| Country of Origin | China |
Setup Guide
1. Charging the Device
Before first use, ensure the Nelko P21 Label Maker is fully charged. Connect the device to a USB power source using the provided charging cable. The indicator light will typically show charging status and turn off or change color when fully charged.
2. Installing Label Roll
- Open the label compartment cover. This is usually located on the top or side of the device.
- Insert the label roll with the printable side facing up, ensuring it feeds smoothly into the printer mechanism.
- Close the label compartment cover securely.
3. Connecting via Bluetooth
- Download the official Nelko label printing application from your device's app store (e.g., Apple App Store, Google Play Store).
- Turn on the Nelko P21 Label Maker by pressing and holding the power button.
- Enable Bluetooth on your smartphone or tablet.
- Open the Nelko app and follow the on-screen instructions to search for and connect to your P21 device. The device name will typically appear as "P21" or "Nelko P21".
- Once connected, the app will indicate a successful pairing.
Operating Instructions
1. Creating a Label
- Open the Nelko application on your connected device.
- Select the "New Label" or "Create" option within the app.
- Choose the desired label template or start from a blank canvas.
- Enter your text, add icons, images, or barcodes as needed. Adjust font size, style, and alignment.
- Preview the label to ensure it appears as desired.
2. Printing a Label
- After designing your label, tap the "Print" button in the application.
- Confirm the number of copies you wish to print.
- The Nelko P21 will begin printing the label.
- Once printed, use the integrated cutter (if available, or tear along the perforated line) to separate the label from the roll.
3. Power Management
- To turn on: Press and hold the power button until the indicator light illuminates.
- To turn off: Press and hold the power button until the indicator light turns off.
- The device may enter a sleep mode after a period of inactivity to conserve battery. Press any button to wake it up.
Maintenance
1. Cleaning the Print Head
To ensure optimal print quality, periodically clean the thermal print head. Use a soft, lint-free cloth lightly dampened with isopropyl alcohol. Gently wipe the print head surface. Allow it to dry completely before closing the cover or using the device.
2. Storing the Device
Store the Nelko P21 Label Maker in a cool, dry place away from direct sunlight and extreme temperatures. Remove the label roll if storing for an extended period to prevent adhesive residue buildup.
3. Battery Care
To prolong battery life, avoid fully discharging the battery frequently. Charge the device regularly, even if not in constant use. Do not expose the device to temperatures below 0°C (32°F) or above 40°C (104°F).
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Low battery. | Charge the device for at least 30 minutes. |
| Cannot connect via Bluetooth. | Bluetooth is off on the phone/tablet; device is out of range; app not open. | Ensure Bluetooth is enabled, device is within range, and the Nelko app is open and searching. Restart both devices if necessary. |
| Poor print quality or blank labels. | Label roll inserted incorrectly; print head dirty; incorrect label type. | Re-insert label roll correctly (printable side up). Clean the print head. Ensure you are using compatible thermal labels. |
| Labels are jammed. | Improper label installation; foreign object in path. | Turn off the device, open the cover, carefully remove any jammed labels. Ensure proper installation for next roll. |
| App crashes or freezes. | Software glitch; outdated app version. | Close and restart the app. Check for app updates in your app store. Reinstall the app if the issue persists. |
Warranty Information
Nelko products typically come with a standard manufacturer's warranty. For specific details regarding the warranty period, coverage, and terms for your P21 Label Maker, please refer to the warranty card included in your product packaging or visit the official Nelko website. Keep your proof of purchase for warranty claims.
Customer Support
If you encounter any issues not covered in this manual or require further assistance, please contact Nelko customer support:
- Website: Visit the Nelko Store on Amazon (for general inquiries and product information)
- Email: Refer to your product packaging or the official Nelko website for direct support email.
- Phone: Refer to your product packaging or the official Nelko website for direct support phone number.
When contacting support, please have your product model (P21) and purchase information ready.
