1. Introduction
Thank you for purchasing the Innoflame 36-inch Electric Fireplace. This manual provides essential information for the safe operation, installation, and maintenance of your new electric fireplace. Please read this manual thoroughly before installation and use, and retain it for future reference.
This electric fireplace offers a realistic flame effect with adjustable colors and brightness, a 1400W heating function, and multiple installation options including freestanding, wall-mounted, and recessed. It is designed to provide supplemental heat and aesthetic ambiance to your living space.
2. Important Safety Warnings
Failure to follow these instructions may result in fire, electric shock, injury to persons, or property damage.
- Read all instructions before using this fireplace.
- This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the fireplace and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the fireplace is left operating and unattended.
- Do not operate any fireplace with a damaged cord or plug or after the fireplace malfunctions, has been dropped or damaged in any manner.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- Connect to properly grounded outlets only.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the fireplace.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- This fireplace has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
- Use this fireplace only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- The front tempered glass remains cool to touch, making it safe for households with children and pets.
- The control panel is situated above the fireplace to prevent accidental activation by children.
3. What's in the Box
Carefully unpack all components and ensure you have received all items listed below. If any parts are missing or damaged, please contact customer support.

This image displays all components included in the product package: the main fireplace unit, a remote control, a wall-mounted bracket, table top supports for freestanding use, various screws for installation, and decorative crystals for the ember bed.
- Electric Fireplace Unit
- Remote Control
- Wall-Mounted Bracket (attached to fireplace)
- Table Top Supports (for freestanding installation)
- Mounting Hardware (screws, wall anchors)
- Decorative Crystals
- Instruction Manual
4. Installation Instructions
This electric fireplace offers three flexible installation options: freestanding, wall-mounted, or recessed. Choose the method that best suits your space and preferences.

This visual guide demonstrates the three versatile installation options for the electric fireplace: fully recessed into a wall, mounted directly onto a wall surface, and freestanding with its included base.

This technical diagram provides precise dimensions for the 36-inch electric fireplace, detailing measurements for its overall size and specific requirements for recessed and wall-mounted installations.
4.1. General Preparation
- Ensure the power cord is unplugged before any installation.
- Choose a location that is away from water, direct sunlight, and high traffic areas.
- Ensure the chosen location has a grounded 120V AC outlet within reach of the power cord. Do not use an extension cord.
- Maintain a minimum clearance of 3 feet (0.9 m) from combustible materials.
4.2. Freestanding Installation
- Attach the two table top supports to the bottom of the fireplace unit using the provided screws. Ensure they are securely fastened.
- Place the fireplace on a stable, level surface.
- Carefully place the decorative crystals into the ember bed area.
- Plug the fireplace into a grounded 120V AC outlet.
4.3. Wall-Mounted Installation
- Remove the table top supports if they were previously attached.
- Determine the desired mounting height. Ensure the bottom of the fireplace is at least 20 inches (50.8 cm) from the floor.
- Locate wall studs for secure mounting. If studs are not available, use appropriate wall anchors (provided) for drywall or masonry.
- Mark the positions for the wall-mounted bracket (pre-attached to the fireplace). Use a level to ensure the marks are straight.
- Drill pilot holes at the marked positions.
- Securely fasten the wall-mounted bracket to the wall using the provided screws.
- Carefully lift the fireplace and hook it onto the wall-mounted bracket. Ensure it is securely seated.
- Carefully place the decorative crystals into the ember bed area.
- Plug the fireplace into a grounded 120V AC outlet.
4.4. Recessed Installation
- Remove the table top supports if they were previously attached.
- Construct a framed opening in the wall according to the dimensions provided in the technical drawing (approximately 33.6 inches wide x 15.8 inches high x 4.9 inches deep). Ensure the opening is structurally sound.
- Ensure there is a grounded 120V AC outlet inside the framed opening or nearby for the power cord.
- Carefully slide the fireplace unit into the framed opening.
- Secure the fireplace to the framing using the appropriate screws through the mounting holes on the sides of the unit.
- Carefully place the decorative crystals into the ember bed area.
- Plug the fireplace into a grounded 120V AC outlet.
5. Operating Instructions
Your Innoflame electric fireplace can be operated using either the touch control panel located on the top of the unit or the included remote control.

This image provides a detailed view of the fireplace's control panel and the included remote control, indicating the functions of each button for power, heating, flame, ember bed, temperature adjustment, timer, and brightness.
5.1. Power On/Off
- Press the Power button (
) on the control panel or remote to turn the fireplace ON or OFF.
5.2. Flame Settings

This diagram illustrates the 16 different flame and crystal bed color combinations available for the electric fireplace, demonstrating the variety of ambiance options.

This image shows the five distinct brightness levels (L1 through L5) for the fireplace flames, allowing users to adjust the intensity of the visual effect.
- Flame On/Off: Press the Flame button (
) to activate or deactivate the flame effect. - Flame Color: Press the Change Flame Color button (often represented by a color palette icon or similar) on the remote to cycle through 16 different flame color options.
- Ember Bed Color: Press the Ember Bed Color button (often represented by a crystal icon or similar) on the remote to change the color of the decorative crystals.
- Brightness: Press the Brightness button (
) to adjust the flame brightness through 5 levels (L1-L5). - Flame Speed: Some models may have a flame speed adjustment. Refer to your remote for a dedicated flame speed button if available.
5.3. Heat Settings

This graphic details the key features of the 1400W fireplace heater, including adjustable temperature (64-82°F), overheat protection, realistic flame effects, cool-to-touch tempered glass, a 1-9 hour timer, and low noise operation.
- Heater On/Off: Press the Heater button (
) to turn the heating function ON or OFF. The heater operates at 1400W. - Temperature Adjustment: Use the + and - buttons on the remote to adjust the desired temperature between 64°F and 82°F (18°C and 28°C). The fireplace will automatically maintain the set temperature.
- Timer: Press the Timer button (
) to set an automatic shut-off timer from 1 to 9 hours. Each press increases the timer by one hour.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace.
6.1. Cleaning
- Always unplug the fireplace from the power outlet and allow it to cool completely before cleaning.
- Glass Panel: Wipe the glass panel with a soft, damp cloth. Do not use abrasive cleaners or spray liquids directly onto the glass.
- Exterior Surfaces: Clean the exterior surfaces with a soft, damp cloth. Avoid harsh chemicals that may damage the finish.
- Air Vents: Use a vacuum cleaner with a brush attachment to gently remove dust and debris from the air intake and exhaust vents. Ensure vents are clear for proper airflow.
6.2. Storage
- If storing the fireplace for an extended period, unplug it and ensure it is clean and dry.
- Store the fireplace in a cool, dry place, preferably in its original packaging to protect it from dust and damage.
7. Troubleshooting
If you encounter any issues with your electric fireplace, please refer to the following common problems and solutions before contacting customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power to the unit. | Ensure the power cord is securely plugged into a grounded outlet. Check the circuit breaker. |
| No heat output. | Heater function is off; thermostat setting is too low; overheat protection activated. | Press the Heater button to turn it on. Increase the thermostat setting. Unplug the unit, wait 10-15 minutes for it to cool, then plug back in. Ensure vents are not blocked. |
| Flame effect not working. | Flame function is off. | Press the Flame button to turn it on. |
| Remote control not working. | Dead batteries; obstruction; remote out of range. | Replace batteries in the remote. Ensure there are no obstructions between the remote and the fireplace sensor. Operate the remote within effective range. |
| Unusual noise. | Fan obstruction; loose components. | Unplug the unit and check for any obstructions in the fan area. If the noise persists, contact customer support. |
8. Specifications

This graphic emphasizes the safety and durability aspects of the fireplace, including its premium steel construction, double-layer safety shield, smart overheating prevention, cool-to-touch tempered glass, and the ability to set a timer for worry-free operation.
- Brand: Innoflame
- Model Number: ZF36D03F-S1
- Dimensions (Overall): 10.7D x 91.4W x 40.6H Centimetres (4.2D x 36W x 16H Inches)
- Recessed Opening Dimensions: Approximately 33.6W x 15.8H x 4.9D Inches
- Item Weight: 11.9 kg (26.2 lbs)
- Material: Metal, Tempered Glass
- Colour: Black
- Power Source: Corded Electric
- Heater Output: 1400W (5000 BTU)
- Heating Area: Up to 400 sq.ft.
- Adjustable Thermostat: 64°F - 82°F (18°C - 28°C)
- Flame Settings: 16 Multicolor Flame options, 5 Brightness Levels
- Timer: 1-9 Hours
- Safety Features: Overheat Protection, Safety Shut Off, Cool-to-Touch Tempered Glass
- Installation Options: Freestanding, Wall Mounted, Recessed
9. Warranty and Support
For warranty information, technical support, or to inquire about replacement parts, please contact Innoflame customer service. Refer to the product packaging or the official Innoflame website for contact details.
Please have your model number (ZF36D03F-S1) and purchase date available when contacting support.




