1. Introduction
Thank you for choosing the SANSUI W97 Wireless Bluetooth Earphones. These earphones are designed to provide a high-quality audio experience with advanced features such as Bluetooth 5.4 connectivity, ENC noise cancellation for calls, and an IPX4 waterproof rating. This manual will guide you through the setup, operation, and maintenance of your new earphones to ensure optimal performance and longevity.
2. Product Overview
Package Contents
- SANSUI W97 Wireless Earphones (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- User Manual
Earphone Features
The SANSUI W97 earphones are equipped with a 13mm driver for powerful bass and clear mid-high frequencies. They feature an ear-tip-less inner-ear design for a lightweight and comfortable fit, allowing you to hear external sounds while enjoying your audio. The latest Bluetooth 5.4 ensures stable and low-latency connections.
Image: SANSUI W97 Wireless Earphones highlighting key features like 13mm driver, ENC call noise reduction, unique game mode, and Bluetooth 5.4.
Image: SANSUI W97 earphones and charging case, emphasizing lightweight design, up to 22 hours of music playback, and rapid charging.
3. Setup
3.1 Charging the Earphones and Case
Before first use, fully charge both the earphones and the charging case. The charging case uses a Type-C port for rapid charging.
- Place the earphones into the charging case. Ensure they are correctly seated; the indicator lights on the earphones will show charging status.
- Connect the USB Type-C charging cable to the charging port on the case and plug the other end into a USB power source (e.g., wall adapter, computer USB port).
- The indicator light on the charging case will illuminate to show charging status. Once fully charged, the light may change color or turn off.
A full charge provides up to 6 hours of playback for the earphones alone, and up to 22 hours with multiple charges from the case.
3.2 Pairing with a Device
The SANSUI W97 earphones feature automatic pairing for convenience.
- Open the charging case. The earphones will automatically power on and enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
- Select "SANSUI W97" from the list of found devices to connect.
- Once successfully paired, the earphones will automatically connect to your device whenever you open the charging case (with Bluetooth enabled on your device).
Image: SANSUI W97 earphones in white and black charging cases, illustrating Bluetooth 5.4 connectivity and automatic pairing.
4. Operating Instructions
4.1 Touch Controls
The SANSUI W97 earphones feature intuitive touch controls on each earbud. Specific functions may vary slightly depending on your device and application.
| Action | Function |
|---|---|
| Single Tap (Left/Right) | Play/Pause Music, Answer/End Call |
| Double Tap (Right) | Next Track |
| Double Tap (Left) | Previous Track |
| Triple Tap (Left/Right) | Activate Voice Assistant |
| Long Press (Left/Right) | Reject Call |
4.2 Call Functionality (ENC Noise Cancellation)
The SANSUI W97 earphones incorporate an ENC (Environmental Noise Cancellation) engine. This technology intelligently separates your voice from surrounding ambient noise, ensuring clear and crisp communication during phone calls and web conferences for both you and the person you are speaking with. The ear-tip-less design also allows you to hear your surroundings, preventing a feeling of being isolated.
Image: A woman using SANSUI W97 earphones during a phone call, demonstrating ENC noise cancellation for clear communication.
4.3 Game Mode
The SANSUI W97 earphones feature a unique game mode designed to minimize audio latency, providing a more synchronized and immersive gaming experience. Refer to the specific instructions for activating game mode, usually involving a specific touch gesture.
Image: SANSUI W97 earphones with a smartphone displaying a game, illustrating the unique game mode feature.
5. Maintenance
5.1 Cleaning
To maintain optimal sound quality and hygiene, regularly clean your earphones and charging case.
- Use a soft, dry, lint-free cloth to wipe the earphones and charging case.
- Do not use abrasive materials, solvents, or chemical cleaners.
- Gently clean the charging contacts on both the earphones and the case with a dry cotton swab if necessary.
5.2 Waterproof Rating (IPX4)
The SANSUI W97 earphones are rated IPX4, meaning they are resistant to splashing water from any direction. This makes them suitable for daily use, including light rain or sweat during workouts. However, they are not designed for submersion in water. Avoid direct exposure to strong jets of water or prolonged immersion.
5.3 Storage
When not in use, store the earphones in their charging case to protect them from dust, damage, and to keep them charged.
6. Troubleshooting
If you encounter any issues with your SANSUI W97 earphones, please refer to the following common solutions:
- Earphones not pairing: Ensure both earphones are in the charging case, then open the lid to activate pairing mode. Make sure Bluetooth is enabled on your device and try searching again. If issues persist, try forgetting the device from your phone's Bluetooth settings and re-pairing.
- No sound from one or both earphones: Check the battery level of both earphones and the charging case. Ensure the earphones are properly connected to your device. Try restarting your device and re-pairing the earphones.
- Charging issues: Ensure the charging cable is securely connected to both the case and the power source. Check if the charging contacts on the earphones and case are clean and free of debris. Try using a different charging cable or power adapter.
- Volume resets to maximum after charging: Some users have reported that the volume may reset to 100% after charging. Please adjust the volume to a comfortable level before placing the earphones in your ears after charging to avoid sudden loud sounds.
- Poor call quality: Ensure the earphones are fully charged and within range of your device. Check for any obstructions between the earphones and your device. Ensure the microphone is not covered.
If these steps do not resolve your issue, please contact customer support.
7. Specifications
Below are the technical specifications for the SANSUI W97 Wireless Bluetooth Earphones:
| Feature | Detail |
|---|---|
| Model Name | W97 |
| Connectivity | Wireless (Bluetooth) |
| Bluetooth Version | 5.4 |
| Wireless Range | Approximately 10 meters |
| Audio Codecs | AAC, SBC |
| Driver Size | 13mm |
| Noise Cancellation | ENC (Environmental Noise Cancellation) for calls |
| Waterproof Rating | IPX4 |
| Earphone Playback Time | Up to 6 hours |
| Total Playback Time (with case) | Up to 22 hours |
| Charging Port | USB Type-C |
| Headphone Style | Inner-ear |
Image: Exploded view of the SANSUI W97 earphone driver, highlighting the 13mm driver and AAC/SBC codec support.
8. Warranty and Support
8.1 Manufacturer's Warranty
The SANSUI W97 Wireless Bluetooth Earphones come with a 1-year manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
8.2 Customer Support
For technical assistance, warranty claims, or any other inquiries regarding your SANSUI W97 earphones, please contact our customer support team. Please have your purchase receipt and product model number (W97) ready when contacting support.
Contact Information:
Please refer to the contact details provided on the product packaging or the official SANSUI website for your region.
