ANNKE Wireless NVR Security System User Manual

1. System Overview

The ANNKE Wireless NVR Security System provides comprehensive surveillance for your home or business. This system includes a 16-channel 4K Network Video Recorder (NVR) and eight 5MP wireless cameras, offering high-definition video recording and advanced features such as human detection, two-way audio, and remote access. Designed for both indoor and outdoor use, the cameras are IP66 weatherproof and feature 100ft night vision. The NVR comes with a 4TB hard drive for continuous 24/7 recording.

2. Package Contents

Verify that all items listed below are included in your package. If any items are missing or damaged, please contact ANNKE support.

Image: All components included in the ANNKE Wireless NVR Security System package, such as the NVR, cameras, power adapters, cables, and accessories.

• 1 x 16-Channel 8MP/4K NVR with 4TB Hard Drive
• 8 x 5MP Wireless Cameras
• 8 x Camera Antennas
• 8 x Surveillance Warning Signs
• 9 x Power Adapters (1 for NVR, 8 for cameras)
• 8 x Mounting Screws Bags
• 1 x HDMI Cable
• 1 x Network Cable
• 1 x USB Mouse
• 1 x Quick Start Guide

3. Setup Guide

3.1 Initial NVR Setup

1. Connect the NVR: Connect the NVR to a monitor using the provided HDMI or VGA cable. Connect the USB mouse to the NVR.
2. Network Connection: Connect the NVR to your router using the provided network cable for internet access and remote viewing capabilities.
3. Power On: Connect the NVR to a power outlet using its power adapter. The system will boot up automatically.

3.2 Camera Installation and Pairing

The cameras are designed for wireless connectivity and are typically pre-paired with the NVR. Ensure cameras are within range of the NVR's dual-band WiFi signal.

1. Attach Antennas: Screw the antennas onto each camera.
2. Mount Cameras: Choose suitable outdoor or indoor locations for your cameras. Use the mounting screws to secure them. Ensure the cameras have a clear line of sight to the area you wish to monitor.
3. Power Cameras: Connect each camera to a power outlet using its dedicated power adapter.
4. Verify Connection: Once powered, the cameras should automatically connect to the NVR. Check the NVR monitor to confirm live video feeds from all cameras.

3.3 Hard Drive Installation/Upgrade

The NVR comes with a 4TB hard drive pre-installed. If you need to replace or upgrade the hard drive (up to 8TB capacity), follow these steps:

1. Power Off: Disconnect the NVR from power.
2. Open Casing: Carefully open the NVR casing.
3. Install/Replace HDD: Mount the new 2.5" or 3.5" SATA hard drive and connect the SATA data and power cables.
4. Close Casing: Securely close the NVR casing.
5. Format HDD: Power on the NVR. Access the NVR's menu to format the new hard drive before use.

4. Operation

4.1 Live View and Recording

After setup, the NVR will display live feeds from all connected cameras. The system is configured for 24/7 continuous recording to the installed 4TB hard drive, utilizing H.264+ video compression for efficient storage.

4.2 Remote Access and Mobile Monitoring

Access your security system from anywhere using the ANNKE mobile app or client software for Windows, Android, and iOS devices.

Image: A user monitoring their security system remotely on a smartphone, tablet, and laptop, demonstrating easy remote access and viewing.

1. Download App: Search for the ANNKE app on your mobile device's app store.
2. Register Account: Create an account and log in.
3. Add Device: Follow the in-app instructions to add your NVR by scanning the QR code or manually entering device details.
4. View Feeds: Once added, you can view live feeds, playback recordings, and manage settings remotely.

4.3 Human Detection and Alerts

The system features AI-powered human detection to minimize false alerts. When human motion is detected, you can receive instant email alerts with screenshots or app notifications.

Image: An overhead view of a person walking on a brick path, highlighted by a detection box, with icons indicating siren, app, and email alerts for human motion detection.

1. Enable Detection: Navigate to the NVR's menu or app settings to enable human detection for specific cameras.
2. Customize Zones: Define specific areas within the camera's view where detection should be active, reducing irrelevant alerts.
3. Configure Alerts: Set up email alerts, push notifications, or siren activation upon detection.

4.4 Two-Way Audio

Each camera includes a built-in microphone and speaker, enabling two-way voice communication. This allows you to greet visitors or deter intruders directly through the camera.

Image: A split image showing a person using a smartphone to speak, and a person outside near a security camera responding, illustrating the two-way audio feature.

1. Access Live View: Open the live view of the desired camera on your NVR monitor or mobile app.
2. Activate Microphone: Tap the microphone icon in the app or on the NVR interface to speak.
3. Listen: The camera's microphone will pick up audio from its surroundings.

4.5 Night Vision

The cameras provide clear night vision up to 100 feet (30 meters) using Smart IR technology, ensuring continuous protection even in complete darkness.

Image: A comparison showing a clear, colorful 2K image of a house and yard during the day, and a sharp, black-and-white infrared image of the same scene at night, demonstrating 100ft night vision.

4.6 Dual-Band WiFi Connectivity

The system utilizes 2.4G and 5.8G dual-band WiFi Pro technology for enhanced signal stability and reduced interference, providing reliable wireless connections for your cameras.

Image: A monitor displaying a grid of live camera feeds from various locations, with prominent labels for '2.4GHz Wider Coverage' and '5.8GHz Faster Speed', highlighting the dual-band WiFi capability of the 16-channel NVR.

4.7 Alexa Integration

The ANNKE system can integrate with Amazon Alexa, allowing for voice control to view camera feeds on compatible smart displays.

Image: An Amazon Echo Show device displaying a live camera feed of a backyard, with a speech bubble indicating the voice command "Alexa, show me the backyard.", demonstrating Alexa integration.

1. Enable Skill: In the Alexa app, enable the ANNKE skill.
2. Discover Devices: Allow Alexa to discover your ANNKE cameras.
3. Voice Commands: Use commands like "Alexa, show me [camera name]" to view feeds on your Alexa-enabled smart display.

5. Maintenance

5.1 Camera Cleaning

Periodically clean the camera lenses and housing to ensure clear image quality. Use a soft, damp cloth. Avoid harsh chemicals that may damage the lens or finish.

5.2 Firmware Updates

Regularly check for and install firmware updates for both the NVR and cameras. Updates often include performance improvements, new features, and security enhancements. Refer to the ANNKE website or app for update instructions.

5.3 Hard Drive Management

The NVR's intelligent playback system supports fast, event-driven searches. While the 4TB HDD provides ample storage, you can manage older recordings or configure recording schedules through the NVR's interface.

5.4 Weather Protection

The cameras are IP66-rated, providing reliable protection against dust and rain. They are also designed to be cold-resistant down to -4°F (-20°C) and hot-resistant up to 140°F (60°C).

Image: An ANNKE outdoor security camera with an antenna, mounted on a wall, being rained on, illustrating its IP66 weatherproof and temperature-resistant capabilities.

6. Troubleshooting

6.1 No Video/Offline Cameras

• Check Power: Ensure cameras and NVR are properly powered.
• WiFi Signal: Verify cameras are within range of the NVR's WiFi. Relocate cameras or NVR if necessary.
• Re-pair: If a camera remains offline, try re-pairing it with the NVR according to the quick start guide.

6.2 False Motion Alerts

• Adjust Sensitivity: Reduce the motion detection sensitivity in the NVR or app settings.
• Customize Detection Zones: Exclude areas with frequent irrelevant motion (e.g., trees swaying, busy roads) from the detection zone.
• Human Detection: Ensure AI Human Detection is enabled to filter out non-human movements.

6.3 Remote Access Issues

• Internet Connection: Confirm both your NVR and mobile device have stable internet access.
• App/Firmware Version: Ensure your ANNKE app and NVR firmware are up to date.
• Firewall Settings: Check your router's firewall settings to ensure they are not blocking the NVR's connection.

6.4 Night Vision Problems

• Clear Obstructions: Ensure there are no objects directly in front of the camera lens blocking the infrared LEDs.
• Power Supply: Insufficient power can affect IR performance. Verify the camera has a stable power supply.
• IR-Cut Filter: If images appear discolored during the day, the IR-cut filter might be stuck. Gently tap the camera or restart it.

7. Specifications

8. Support & Warranty

ANNKE is committed to providing excellent customer service and support for its products.

8.1 Technical Support

The product includes lifetime technical help. For any technical assistance, setup queries, or operational issues, please contact ANNKE's support team. They offer quick response times and dedicated after-sale support.

8.2 Warranty Information

For detailed warranty information, including coverage period and terms, please refer to the warranty card included in your package or visit the official ANNKE website. Keep your purchase receipt as proof of purchase for warranty claims.

8.3 Contact Information

For the most up-to-date support resources, FAQs, and contact methods, please visit the official ANNKE website or refer to the contact details provided in your Quick Start Guide.