Introduction
The COWSAR Nugget Ice Maker is a countertop appliance designed to produce soft, chewable pellet ice. Featuring an auto-cleaning function and a compact design, it is suitable for various settings including kitchens, offices, and homes. This manual provides comprehensive instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your ice maker.

Image: The COWSAR Nugget Ice Maker in black stainless steel, positioned on a kitchen countertop, with a glass of iced beverage and an ice scoop beside it.
Package Contents
Verify that all items are included in the package:
- COWSAR Nugget Ice Maker Unit
- Ice Scoop
- Ice Basket
- User Manual (this document)
Specifications
| Feature | Detail |
|---|---|
| Brand | COWSAR |
| Model Name | Z15NB-BLACK |
| Product Dimensions | 11.3"D x 8.66"W x 12.68"H |
| Weight | 21.65 Pounds |
| Ice Production Capacity | 35 Lbs/24H |
| Wattage | 310 watts |
| Noise Level | 43 dB |
| Country of Origin | China |
Features
- Fast Ice Making: Produces the first batch of chewable ice in only 7 minutes, with a continuous output of up to 35 pounds per 24 hours.
- Soft Chewable Nugget Ice: Features a softer texture and larger surface area compared to traditional hard block ice, ideal for retaining beverage flavor.
- Low Noise Operation: Equipped with an upgraded compressor that reduces operational sound to only 43 dB, ensuring a quiet environment.
- Automatic Cleaning Function: Includes a one-click automatic cleaning button. Press and hold for five seconds to initiate a 15-minute cleaning cycle.
- Compact & Portable Design: Weighs 20.68 pounds with dimensions of 11.3 x 8.66 x 12.68 inches, making it suitable for countertops and easy to transport for various uses.

Image: The ice maker highlighting its efficient daily output of 34 lbs/24H and 7-minute ice production time.

Image: A transparent view of the ice maker demonstrating its internal water reservoir and the self-cleaning function activated by pressing and holding the ICE/CLEAN button for 5 seconds.
Setup
- Unpacking: Carefully remove the ice maker from its packaging. Retain all packaging materials for future storage or transport.
- Placement: Place the ice maker on a flat, stable surface. Ensure there is at least 4 inches of clearance on all sides for proper airflow and ventilation. Avoid placing it in direct sunlight or near heat sources.
- Initial Cleaning: Before first use, it is recommended to perform an initial cleaning cycle.
- Fill the water reservoir with clean water up to the MAX line.
- Press and hold the "Ice/Clean" button for 5 seconds to activate the self-cleaning mode. The cycle will take approximately 15 minutes.
- Once the cleaning cycle is complete, drain the water from the reservoir (refer to the Maintenance section for draining instructions).
- Rinse the reservoir with fresh water and drain again. Your ice maker is now ready for use.
Operating Instructions
- Adding Water: Open the top lid and remove the ice basket. Fill the water reservoir with clean, potable water up to the "MAX" fill line indicated inside the reservoir. Do not overfill.
- Starting Ice Production: Briefly press the "Ice/Clean" button. The indicator light will turn blue, signifying that ice production has started.
- Ice Production Time: The first batch of nugget ice will be ready in approximately 7 minutes. Subsequent batches will be produced continuously as long as water is available.
- Ice Full Indicator: The "Ice Full" indicator light will illuminate when the ice basket is full, and the machine will pause ice production.
- Add Water Indicator: The "Add Water" indicator light will illuminate when the water reservoir is low, and the machine will pause ice production. Refill the reservoir to resume.
- Ice Retrieval: Use the provided ice scoop to retrieve ice from the basket. The detachable ice basket can be easily removed for convenient access.

Image: A hand demonstrating the removal of the detachable ice basket, filled with nugget ice, for easy access and portability.
Video: Official COWSAR video demonstrating the compact design, fast ice making, ease of use, and the soft chewable nugget ice produced by the countertop ice maker.
Maintenance
- Automatic Cleaning:
- Ensure the water reservoir is filled with clean water.
- Press and hold the "Ice/Clean" button for 5 seconds. The machine will begin a 15-minute self-cleaning cycle, circulating water through its internal components.
- After the cycle, drain the water from the machine.
- Regular Cleaning: For thorough cleaning, it is recommended to clean the ice maker once a week or as needed.
- Unplug the ice maker from the power outlet.
- Remove the ice basket and wash it with mild soap and warm water. Rinse thoroughly.
- Wipe the interior of the water reservoir and ice-making components with a soft cloth dampened with a mixture of water and a small amount of white vinegar (or a food-grade cleaning solution).
- Drain any remaining cleaning solution. Rinse the interior thoroughly with clean water multiple times to remove any residue.
- Wipe the exterior of the unit with a soft, damp cloth.
- Draining Water: To drain the water reservoir, locate the drain plug at the bottom of the unit. Place a container underneath and remove the plug to allow water to flow out. Once drained, securely replace the plug.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker not producing ice. | No water in reservoir; Power off; Ice basket full. | Fill water reservoir; Check power connection; Empty ice basket. |
| "Add Water" light is on. | Water level is low. | Refill the water reservoir to the MAX line. |
| Ice is melting quickly in the basket. | Ice basket is not refrigerated; High ambient temperature. | Transfer ice to a freezer for long-term storage; Place ice maker in a cooler environment. |
| Unusual noise during operation. | Normal compressor sound; Obstruction in ice path. | Some noise is normal (43 dB); Check for any ice blockages or foreign objects. |
Warranty and Support
COWSAR products are manufactured with high-quality materials and undergo strict quality control. For warranty information, technical support, or any questions regarding your product, please refer to the contact information provided in your original purchase documentation or visit the official COWSAR website.