User Manual: 10.4" Intel® 7th Gen Dual Core® Panel PC

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Maple Systems 10.4" Intel® 7th Gen Dual Core® Panel PC. This industrial-grade panel PC is designed for robust computing in various applications, offering power, performance, and functionality with its Intel 7th Gen Dual Core i3-7100U processor and Windows® 10 IoT LTSC operating system.

Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

2. Safety Information

Always observe the following safety precautions to prevent injury and damage to the device:

• Power Supply: Use only the specified power supply for this device. Ensure the power source is stable and within the rated voltage range.
• Environment: Operate the panel PC within the specified temperature and humidity ranges. Avoid exposure to direct sunlight, excessive dust, moisture, or corrosive substances.
• Installation: Ensure proper ventilation around the unit. Do not block ventilation openings. Follow all mounting instructions carefully.
• Handling: Handle the device with care. Avoid dropping or subjecting it to strong impacts.
• Maintenance: Disconnect power before cleaning or performing any maintenance. Refer to the maintenance section for proper procedures.
• Qualified Personnel: All installation and service should be performed by qualified personnel.

3. What's in the Box

Upon unpacking, verify that all items listed below are present and undamaged:

• Industrial PC
• Mounting Hardware
• Power Cable (Leads)

If any items are missing or damaged, please contact Maple Systems customer support immediately.

4. Product Overview

The Maple Systems Panel PC is a robust computing solution designed for industrial environments. It features a 10.4-inch TFT XGA LCD with a resolution of 1024x768, providing clear visibility. The unit is built with a black steel chassis and aluminum heatsink, offering IP65 and NEMA 4 protection when panel mounted.

4.1 Front View

Figure 4.1: Front view of the Panel PC, showing the 10.4-inch display.

The front panel features the 10.4-inch capacitive touchscreen display, which is the primary interface for interaction with the system. The display offers 350 cd/m² brightness and 170°/170° viewing angles for optimal visibility in various lighting conditions.

4.2 Rear View and I/O Ports

Figure 4.2: Rear view of the Panel PC with detailed I/O ports.

The rear panel provides extensive connectivity options:

• DC IN: Power input port.
• Audio Ports: Audio In and Audio Out jacks.
• USB 2.0 Ports: Two USB 2.0 ports for peripheral connections.
• USB 3.0 Ports: Four USB 3.0 ports for high-speed data transfer.
• Video Outputs: HDMI and DisplayPort for external display connections.
• LAN Ports: Dual Gigabit Ethernet ports (LAN1, LAN2) for network connectivity.
• Serial Ports: Four serial ports (COM1, COM2, COM3, RS) for industrial communication.

4.3 Side and Top/Bottom Views

Figure 4.3a: Side view.

Figure 4.3b: Top view.

The side and top/bottom views highlight the compact dimensions of the unit (11.57 x 8.90 x 3.62 inches) and the robust aluminum heatsink design, which aids in passive cooling and ensures reliable operation in industrial environments.

5. Setup and Installation

This section details the steps for physically installing and connecting your Panel PC.

5.1 Mounting Options

The Panel PC supports two primary mounting methods:

• Panel Mounting: For integration into control panels, providing IP65 and NEMA 4 protection for the front panel.
• VESA Mounting: Compatible with VESA 100x100mm mounts for wall or arm installation.

Figure 5.1: Rear view illustrating mounting points.

Refer to the included mounting hardware instructions for detailed steps specific to your chosen mounting method.

5.2 Connecting Peripherals

1. Power Connection: Connect the provided power cable leads to a suitable DC power source (refer to specifications for voltage requirements). Ensure the power source is off before connecting.
2. Network Connection: Connect Ethernet cables to the LAN1 or LAN2 ports for network access.
3. USB Devices: Connect USB peripherals (keyboard, mouse, external storage) to the available USB 2.0 or USB 3.0 ports.
4. External Displays: If using an external monitor, connect it to the HDMI or DisplayPort.
5. Serial Devices: Connect industrial devices requiring serial communication to the COM ports.

Ensure all connections are secure before proceeding to power on the device.

6. Operating Instructions

6.1 Powering On/Off

• Power On: After all connections are made, apply power to the DC IN port. The system will automatically boot up.
• Power Off: To shut down the system, use the operating system's shutdown procedure (e.g., Start > Power > Shut down in Windows). Avoid direct power disconnection during operation to prevent data loss or system corruption.

6.2 Operating System

This Panel PC typically comes pre-installed with Windows® 10 IoT LTSC or supports Linux. Familiarize yourself with the chosen operating system's interface and functionalities.

• Initial Setup: Follow the on-screen prompts for initial operating system setup, including language, region, and network configuration.
• Touchscreen Calibration: If the touchscreen response is inaccurate, refer to the operating system's display settings for calibration options.
• Driver Installation: All necessary drivers are typically pre-installed. If reinstalling the OS, ensure all hardware drivers are properly installed for optimal performance.

7. Maintenance

Regular maintenance ensures the longevity and optimal performance of your Panel PC.

• Cleaning:
  • Display: Use a soft, lint-free cloth slightly dampened with a non-abrasive screen cleaner. Do not spray cleaner directly onto the screen.
  • Chassis: Wipe the exterior with a soft, dry cloth. For stubborn dirt, use a slightly damp cloth with mild detergent, then wipe dry.
  • Ventilation: Periodically check and clean any ventilation openings to ensure proper airflow and prevent overheating.
• Software Updates: Regularly update the operating system and drivers to ensure security and performance.
• Data Backup: Periodically back up important data to an external storage device to prevent data loss.

8. Troubleshooting

This section provides solutions to common issues you might encounter.

If the problem persists after trying these solutions, please contact Maple Systems customer support.

9. Specifications

Detailed technical specifications for the 10.4" Intel® 7th Gen Dual Core® Panel PC (Model PC1310BP):

10. Warranty and Support

Maple Systems is committed to providing high-quality products and excellent customer service.

10.1 Warranty Information

This product comes with a standard manufacturer's warranty. For detailed warranty terms and conditions, please refer to the warranty card included with your product or visit the official Maple Systems website. Keep your proof of purchase for warranty claims.

10.2 Technical Support

If you encounter any issues not covered in the troubleshooting section or require further assistance, please contact Maple Systems technical support:

• Website: www.maplesystems.com
• Contact Information: Refer to the website for the most current contact details (phone, email, support portal).

When contacting support, please have your product model number (PC1310BP) and a detailed description of the issue ready.