DREAME D20 Plus Robot Vacuum and Mop User Manual

Introduction

Thank you for choosing the DREAME D20 Plus Robot Vacuum and Mop. This intelligent cleaning device is designed to provide efficient and hands-free cleaning for your home, combining powerful vacuuming with effective mopping capabilities. Featuring 13,000Pa suction, a self-emptying dustbin, DuoBrush for pet hair, LDS mapping, and smart app/voice control, the D20 Plus is engineered to simplify your cleaning routine.

Please read this manual thoroughly before using the product to ensure proper operation, maintenance, and safety.

Setup

1. What's in the Box

Before starting, verify that all components are present in the packaging:

Image: All components included in the DREAME D20 Plus package, such as the robot vacuum, auto-empty base station, dust bags, brushes, water tank, mop pad, and user manuals.

• Robot Vacuum x1
• Auto-Empty Base Station x1
• Main Brush & Brush Guard x1 (pre-installed)
• Side Brush x1 (pre-installed)
• Dust Bag x2 (pre-installed x1)
• Dust Box x1 (pre-installed)
• Water Tank x1 (pre-installed)
• Mop Pad x1 (pre-installed)
• Mop Pad Holder x1
• Base Station Ramp Extension Plate x1
• User Manual x1
• Quick Start Guide x1

2. Placement of the Auto-Empty Base Station

Place the base station against a wall in an open area, ensuring there are no obstacles within 0.5 meters (1.6 feet) to either side and 1.5 meters (4.9 feet) in front. Connect the power cable to the base station and plug it into a power outlet. Ensure the area is free of clutter for optimal docking.

Image: The DREAME D20 Plus robot vacuum docked with its white auto-empty base station, with a smartphone displaying the companion app in the upper left corner.

3. Initial Charging

Place the robot vacuum onto the charging contacts of the base station. The robot will automatically begin charging. For first-time use, it is recommended to fully charge the robot before its initial cleaning cycle.

4. App Connection

Download the Dreamehome app from your mobile app store. Follow the in-app instructions to connect your DREAME D20 Plus. The app allows for advanced control, mapping, scheduling, and customization of cleaning preferences.

Image: A hand holding a smartphone displaying the Dreamehome app interface, showing a detailed map of a house with various cleaning modes and suction power settings.

Operating

1. Starting a Cleaning Cycle

Press the power button on the robot or use the Dreamehome app to start a cleaning cycle. The robot will begin mapping your home using its advanced Pathfinder technology and clean systematically.

Image: A DREAME D20 Plus robot vacuum moving across a light-colored carpet, illustrating its smooth path routing and LDS navigation capabilities for precise mapping.

2. Vacuuming and Mopping

The D20 Plus can vacuum and mop simultaneously. Ensure the water tank is filled and the mop pad is attached for mopping functions. You can adjust water levels and suction power via the app to suit different floor types and cleaning needs.

Image: The DREAME D20 Plus robot vacuum positioned on a hard floor, with its 350ml water tank and 500ml dust box components displayed separately, highlighting its 2-in-1 vacuum and mop functionality.

3. Powerful Suction

Equipped with 13,000Pa Vormax suction, the D20 Plus effectively picks up dirt, dust, and pet hair from various surfaces. The suction power automatically adjusts when transitioning from hard floors to carpets.

Image: The DREAME D20 Plus robot vacuum on a floor, demonstrating its powerful 13,000Pa Vormax suction as it picks up large particles.

4. Voice Control

The D20 Plus is compatible with Amazon Alexa, Google Home, and Siri. Link your robot to your preferred voice assistant for convenient hands-free control, such as starting or stopping cleaning cycles.

Image: A person sitting on the floor next to a DREAME D20 Plus robot vacuum and a smart speaker, illustrating the robot's full voice compatibility with Alexa, Google Home, and Siri.

Maintenance

1. Auto-Emptying Dust Collection

The D20 Plus features an auto-emptying system that transfers collected debris into a 5L dust bag in the base station, providing up to 150 days of hands-free dust disposal. Replace the dust bag when full.

Image: A cutaway diagram illustrating the DREAME D20 Plus robot vacuum and its auto-empty base station, showing the dust transfer process into the 5L dust bag, designed for up to 150 days of hands-free operation.

2. DuoBrush Cleaning

The anti-tangle DuoBrush is designed to minimize hair entanglement. Regularly remove the main brush and clean any accumulated hair or debris. The brush guard can also be removed for easier access.

Image: A close-up comparison showing the DREAME D20 Plus DuoBrush, certified for detangling, next to a conventional brush with significant hair entanglement, demonstrating the D20 Plus's ability to prevent hair tangles.

3. Water Tank and Mop Pad

After mopping, empty any remaining water from the tank and allow it to air dry. Remove and clean the mop pad. It is recommended to wash the mop pad after each use to maintain hygiene and cleaning effectiveness.

Troubleshooting

If you encounter issues with your DREAME D20 Plus, please refer to the following common solutions:

For more detailed troubleshooting steps and error codes, please refer to the full user manual.

Specifications

Key technical specifications for the DREAME D20 Plus Robot Vacuum and Mop:

• Brand: DREAME
• Model Name: D20 Plus
• Item Model Number: RLD35GD
• Suction Power: 13,000Pa Vormax Suction
• Battery Life: Up to 180 minutes
• Battery Capacity: 5200mAh
• Dust Box Capacity: 500 Milliliters
• Water Tank Capacity: 350 Milliliters
• Dust Bag Capacity (Base): 5 Liters (up to 150 days hands-free)
• Navigation: LDS Mapping, Pathfinder Technology
• Special Features: Anti-Collision, Automatic Dust Collection, LiDAR Navigation, Pet Hair Pick Up, DuoBrush
• Compatible Devices: Amazon Echo, Google Home, Smartphones, Smartwatches
• Product Dimensions: 13.78"L x 3.88"W x 16.23"H
• Item Weight: 23.3 pounds
• Color: White

Warranty and Support

For detailed warranty information, product registration, or further technical assistance, please visit the official DREAME website or contact their customer support. A comprehensive user manual in PDF format is also available for download:

Official User Manual (PDF): Download Here