1. Introduction
Thank you for choosing the VEVOR Retractable Garden Hose Reel. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new hose reel. Please read these instructions thoroughly before use and retain them for future reference.
The VEVOR Retractable Garden Hose Reel, model NW-S25, features a 1/2 inch x 84 ft hose with a 6 ft lead hose, offering wide coverage for gardens up to 6727 ft². It includes a 9-pattern nozzle, an any-length lock system, an upgraded slow return system, and a 180° swivel bracket for enhanced convenience and durability.
2. Safety Instructions
- Always ensure the hose reel is securely mounted before use.
- Do not attempt to disassemble or modify the hose reel. Repairs should only be performed by qualified personnel.
- Do not allow children to play with the hose reel or nozzle unsupervised.
- Always turn off the water supply and release pressure from the hose before disconnecting or performing maintenance.
- In freezing temperatures, disconnect the hose reel from the water supply, drain all water from the hose and reel, and store it in a frost-free environment to prevent damage.
- Avoid pulling the hose at extreme angles that could strain the mounting bracket or hose entry point.
- Ensure the hose is fully extended and free of kinks before retracting to prevent damage to the rewind mechanism.
3. Package Contents
Verify that all items are present and undamaged upon unpacking:
- 1 x Retractable Hose Reel (with 84 ft hose and 6 ft lead hose)
- 1 x 9-Pattern Nozzle
- 1 x Plastic Mounting Bracket
- 4 x Hexagonal Self-Tapping Screws (ST8 x 70)
- 4 x Expandable Sleeves
- 1 x Leak-Proof Gasket

Image: Detailed view of the VEVOR Retractable Garden Hose Reel and its included components, such as the 9-pattern nozzle, mounting bracket, screws, expandable sleeves, and leak-proof gasket.
4. Setup Instructions
Follow these steps to properly install your VEVOR Retractable Garden Hose Reel:
- Choose a Mounting Location: Select a sturdy wall or post near your water source. Ensure the location allows for the 180° swivel function and provides sufficient clearance for the hose to extend and retract without obstruction.
- Install the Mounting Bracket: Position the plastic mounting bracket at the desired height. Use the provided hexagonal self-tapping screws and expandable sleeves to securely fasten the bracket to the wall or post. Ensure the bracket is level and firmly attached to support the weight of the hose reel.
- Attach the Hose Reel: Slide the hose reel onto the installed mounting bracket. Secure it in place using the provided pin or locking mechanism, ensuring it is stable and can swivel freely.
- Connect to Water Supply: Connect the 6 ft lead hose from the reel to your outdoor water faucet. Ensure the leak-proof gasket is properly seated to prevent drips. Tighten all connections securely.
- Attach the Nozzle: Connect the 9-pattern nozzle to the end of the main hose.

Image: The VEVOR Retractable Garden Hose Reel is shown securely mounted to a brick wall, demonstrating a typical installation setup.
Video: A demonstration of the VEVOR Wall Mounted Hose Reel, showcasing its installation and initial use, including the automatic rewinding feature.
5. Operating Instructions
Using your VEVOR Retractable Garden Hose Reel is simple and efficient:
- Extend the Hose: Gently pull the hose out to the desired length. The patented ratchet locking system allows you to stop and lock the hose at any point. You will hear a clicking sound as it locks.
- Use the Nozzle: The included 9-pattern nozzle offers various spray settings (e.g., Center, Shower, Jet, Angle, Vertical, Flood, Fan, Mist, Cone). Rotate the nozzle head to select the appropriate spray pattern for your task, whether it's watering plants, washing your car, or cleaning surfaces.
- Retract the Hose: After use, give the hose a short, sharp tug to disengage the locking mechanism. The upgraded slow rewind system will then automatically and smoothly retract the hose back into the reel. Guide the hose gently to ensure it winds evenly and prevents tangles.
- 180° Swivel Function: The reel's 180° swivel bracket allows you to easily direct the hose in any direction, reducing kinks and making watering more flexible.

Image: A woman demonstrates watering plants in a garden using the VEVOR Retractable Garden Hose Reel, highlighting its reach and ease of use.

Image: Visual representation of the 9 distinct spray patterns available on the included nozzle, illustrating options for different watering needs.
Video: A demonstration of the VEVOR Retractable Hose Reel's swivel and lock features, showing how the hose can be extended, locked at any length, and then smoothly retracted.
6. Maintenance
Proper maintenance ensures the longevity and optimal performance of your hose reel:
- Regular Cleaning: Wipe down the hose and reel casing with a damp cloth to remove dirt and debris. Avoid harsh chemicals that could damage the materials.
- Hose Inspection: Periodically inspect the hose for any signs of wear, cracks, or leaks. The triple-layer PVC hose is designed for durability, but regular checks are recommended.
- Winterization: Before the first frost, disconnect the hose reel from the water supply. Extend the entire hose and drain all water from both the hose and the reel. Store the unit in a dry, frost-free location to prevent ice damage.
- Lubrication: The internal spring mechanism is designed for over 20,000 smooth retractions. No user lubrication is typically required.

Image: The hose reel is depicted enduring both summer heat and winter cold, emphasizing its frost-resistant PP shell and all-weather durability.
7. Troubleshooting
If you encounter issues with your hose reel, try these common solutions:
- Hose Not Retracting: Ensure the hose is fully extended and give it a firm, quick tug to release the locking mechanism. Check for any kinks or obstructions along the hose path.
- Leaks from Connections: Verify that all connections (faucet, lead hose, nozzle) are tightly secured. Check if the leak-proof gasket is correctly installed and not damaged. Replace if necessary.
- Low Water Pressure: Ensure your water supply faucet is fully open. Check the nozzle for any blockages or debris that might be restricting water flow.
- Hose Kinking: Ensure the hose is pulled out straight and not at sharp angles. The 180° swivel bracket helps prevent kinking during use.
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | NW-S25 |
| Hose Length | 84 ft (25.5 m) |
| Lead Hose Length | 6 ft |
| Hose Diameter | 1/2 inch (12.7 mm) |
| Watering Coverage | Up to 6727 ft² (625 m²) |
| Working Pressure | ≥200 psi |
| Burst Pressure | 600 PSI |
| Nozzle Functions | 9 Spray Patterns |
| Rewind System | Upgraded Slow Rewind (10-11.5 seconds for 98ft) |
| Swivel Angle | 180° |
| Main Materials | PP + ABS Casing, PVC Hose |
| Item Weight | 18.96 Pounds |
| Dimensions (L x W x H) | 16.14 x 7.87 x 13.98 inches (410 x 200 x 355 mm) |
9. Warranty and Support
For warranty information, technical support, or any questions regarding your VEVOR Retractable Garden Hose Reel, please refer to the contact information provided on the product packaging or visit the official VEVOR website. Please have your model number (NW-S25) and purchase details ready when contacting support.