1. Product Overview
The eitton BL20 Pro is a 4-in-1 robotic vacuum and mop designed for comprehensive floor cleaning. It features advanced LiDAR navigation, powerful suction, and a self-emptying dust collection station for extended hands-free operation. This manual provides essential information for the safe and efficient use of your device.

Image: The eitton BL20 Pro robot vacuum, its self-emptying station, and a mobile app interface displaying a mapped home layout.
2. Package Contents
Please check the package contents carefully. If any items are missing or damaged, contact customer support.
- Robot Vacuum
- Charging Dock & 2-in-1 Dust Box
- 2-in-1 Dust & Water Bin
- Roller Brush (pre-installed)
- User Manual (this document)
- Mop Board
- Mop Cloth (x2)
- Side Brush (x2)
- HEPA Filter
- Cleaning Brush
- Dust Bag (x3)

Image: An illustration detailing all components included in the eitton BL20 Pro package, including the robot, self-empty station, brushes, filters, and mop accessories.
3. Setup
3.1 Charging Dock Placement
- Place the charging dock against a wall on a hard, level surface.
- Ensure there is at least 0.5 meters (1.6 feet) of clear space on both sides of the dock and 1.5 meters (4.9 feet) in front of it.
- Keep the area free from obstacles, direct sunlight, and heat sources.
- Connect the power adapter to the charging dock and plug it into a wall outlet.
3.2 Initial Charging
- Place the robot vacuum onto the charging dock, ensuring the charging contacts align.
- The robot will begin charging automatically. Fully charge the robot before its first use (approximately 6 hours).
3.3 App Download and Connection
The eitton BL20 Pro can be controlled via a mobile application. Ensure your smartphone is connected to a 2.4GHz Wi-Fi network.
- Download the 'eitton' app from your smartphone's app store (iOS or Android).
- Open the app and follow the on-screen instructions to create an account and add your device.
- During the pairing process, you may need to press and hold the robot's power button until it enters pairing mode (indicated by a flashing light).
- Follow the app prompts to connect the robot to your home Wi-Fi network.
- Once connected, you can control the robot via the app or integrate it with voice assistants like Alexa.

Image: Multiple smartphone screens displaying the eitton app's features, including cleaning schedules, carpet boost settings, and the creation of no-go zones and virtual walls.
4. Operating Instructions
4.1 Starting a Cleaning Cycle
- Ensure the robot is fully charged and the dustbin/water tank is correctly installed.
- Press the power button on the robot or use the 'Start Cleaning' option in the app.
- The robot will use its LiDAR navigation to map your home and plan an efficient cleaning route.

Image: The eitton BL20 Pro robot vacuum actively mapping a living room using its 360-degree intelligent LiDAR navigation system.
4.2 Cleaning Modes
The eitton BL20 Pro offers various cleaning modes to suit different needs:
- Auto Cleaning: The robot intelligently cleans the entire mapped area.
- Spot Cleaning: Cleans a specific small area with concentrated effort.
- Edge Cleaning: Cleans along walls and furniture edges.
- Manual Cleaning: Control the robot's movement manually via the app.
- Zigzag Cleaning: Cleans in a systematic zigzag pattern.

Image: A visual representation of the robot vacuum performing various cleaning modes, including manual, edge, spot, and zigzag patterns on a tiled floor.
4.3 Suction Power Adjustment
Adjust the suction power via the app to match your cleaning needs. Options typically include Quiet, Standard, Strong, and Max.

Image: The eitton BL20 Pro robot vacuum illustrating its 5000Pa suction power by effectively collecting dust, pet hair, and other debris from a hard floor.
4.4 Mopping Function
- Fill the 2-in-1 dust & water bin with clean water.
- Attach a clean mop cloth to the mop board and then attach the mop board to the robot.
- Select the mopping mode or a combined vacuuming and mopping mode in the app.
- Adjust the water flow level as needed for different floor types.
4.5 Mapping and No-Go Zones
The robot creates a detailed map of your home using LiDAR technology. You can manage these maps and define specific cleaning areas or restrictions through the app.
- Initial Mapping: Allow the robot to complete a full cleaning cycle to generate an accurate map of your home.
- No-Go Zones: Use the app to draw virtual boundaries or 'no-go zones' to prevent the robot from entering specific areas (e.g., pet bowls, delicate items).
- Virtual Walls: Create virtual walls to block off entire rooms or sections.
- Multi-Floor Mapping: The robot supports saving up to 4 different maps, useful for multi-story homes.

Image: The eitton BL20 Pro robot vacuum navigating a room, illustrating how it respects user-defined 'No-Go Zones' and 'Invisible Walls' on a digital map.

Image: An illustration demonstrating the eitton BL20 Pro's capability to map and clean up to four distinct floor plans or rooms, highlighting its multi-floor mapping feature.
4.6 Scheduling Cleaning
Set personalized cleaning schedules through the app for automated cleaning at desired times and frequencies.

Image: A visual representation of the eitton BL20 Pro robot vacuum executing scheduled cleaning tasks in various rooms of a house, with corresponding times and cleaning modes displayed on a mobile app interface.
4.7 Self-Emptying Function
The self-emptying dust collection station automatically transfers collected debris from the robot's dustbin into a larger dust bag, providing up to 60 days of hands-free cleaning.

Image: The eitton BL20 Pro robot vacuum returning to its self-emptying station, showing the internal mechanism for automatic dust transfer into a 2L dust bag, enabling up to 60 days of hands-free operation.
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your eitton BL20 Pro.
5.1 Dustbin and Filters
- Emptying the 2-in-1 Dust & Water Bin: If not using the self-empty station, remove the bin from the robot, open the lid, and empty debris. Rinse the dustbin and filter components with water (ensure they are completely dry before reinstallation).
- Cleaning HEPA Filter: Tap the HEPA filter to remove dust. Do not wash the HEPA filter with water; replace it every 3-6 months depending on usage.
- Replacing Dust Bag in Self-Empty Station: When the dust bag indicator lights up or the app notifies you, replace the dust bag in the self-empty station.
5.2 Brushes
- Main Roller Brush: Remove the brush cover and lift out the main brush. Use the provided cleaning tool to cut and remove tangled hair and debris. Reinstall the brush.
- Side Brushes: Unscrew and remove the side brushes. Clean any hair or debris wrapped around them. Reinstall or replace if worn.
5.3 Mop Cloth and Water Tank
- Remove the mop cloth from the mop board after each use. Wash it thoroughly and air dry.
- Empty any remaining water from the 2-in-1 dust & water bin after mopping.

Image: An exploded view of the eitton BL20 Pro's internal components, highlighting the 3-in-1 sweeping, vacuuming, and mopping system, along with details of the filtration system and water tank.
5.4 Sensors and Charging Contacts
- Wipe all sensors (cliff sensors, wall sensors, LiDAR sensor) and charging contacts on both the robot and the dock with a clean, dry cloth.
6. Troubleshooting
If you encounter issues with your eitton BL20 Pro, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not start or respond. | Low battery; Power switch off; Robot stuck. | Charge the robot; Ensure power switch is ON; Clear any obstructions. |
| Robot gets stuck frequently. | Obstacles (cables, rugs); Narrow spaces; Wheel obstruction. | Clear cables and small objects; Define No-Go Zones in the app; Clean wheels. |
| Robot fails to return to charging dock. | Dock obstructed; Dock not powered; Robot too far from dock. | Ensure clear space around dock; Check power connection; Manually place robot near dock. |
| Poor cleaning performance. | Full dustbin; Clogged brushes/filters; Low suction power setting. | Empty dustbin/replace dust bag; Clean brushes and filters; Increase suction power in app. |
| App connection issues. | Incorrect Wi-Fi password; 5GHz Wi-Fi network; Robot not in pairing mode. | Verify Wi-Fi password; Ensure 2.4GHz Wi-Fi; Reset robot and re-pair. |
| "Wheel failure" error. | Debris in wheels; Wheel stuck. | Turn off robot, inspect and clean both wheels for any obstructions. |
If the problem persists, please contact eitton customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | eitton |
| Model Name | BL20-Pro--2 |
| Special Features | Automatic Dust Collection, Self-Emptying, LiDAR Navigation |
| Color | Dark Black |
| Product Dimensions | 12.08"L x 12.08"W x 3.78"H |
| Filter Type | H13 |
| Battery Life | Up to 120 minutes |
| Power Source | Battery Powered (1 Lithium Ion battery included) |
| Control Method | App, Remote |
| Item Weight | 13.02 pounds |
8. Warranty and Support
The eitton BL20 Pro comes with a 2-Year Worry-Free Warranty and Lifetime Technical Support.
For warranty claims, technical assistance, or any questions regarding your product, please contact eitton customer support through the following channels:
- Email: support@eitton.com (Example, actual email not provided)
- Website: www.eitton.com/support (Example, actual website not provided)
Please have your model number (BL20-Pro--2) and purchase information ready when contacting support.





