1. Introduction
This user manual provides detailed instructions for the installation, operation, and maintenance of the Dahua Hero A1 Wi-Fi 3MP Pan/Tilt Surveillance Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. Keep this manual for future reference.
Figure 1.1: Front view of the Dahua Hero A1 camera. This image shows the compact, white camera unit with a black lens housing, designed for indoor surveillance.
2. Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact your retailer.
- Dahua Hero A1 Wi-Fi 3MP Surveillance Camera
- Power Adapter
- USB-C Cable
- Mounting Plate
- Screw Pack
- Mounting Hole Template
- Quick Start Guide
3. Product Overview
Familiarize yourself with the components of your Dahua Hero A1 camera.
Figure 3.1: Rear view of the Dahua Hero A1 camera, showing the speaker grille, RJ45 Ethernet port, and USB-C power input.
3.1 Camera Components
- Lens: Captures video footage.
- Infrared LEDs: Provide night vision illumination.
- Microphone: For audio input and two-way communication.
- Speaker: For audio output and two-way communication.
- Status Indicator Light: Displays camera status (e.g., power, network connection).
- Reset Button: Used to restore factory settings.
- Micro SD Card Slot: For local video storage (supports up to 256GB).
- USB-C Power Port: Connects to the power adapter.
- RJ45 Ethernet Port: For wired network connection.
4. Setup
4.1 Powering On the Camera
- Connect the USB-C cable to the camera's power port.
- Connect the other end of the USB-C cable to the power adapter.
- Plug the power adapter into a power outlet.
- The camera will power on, and the status indicator light will illuminate.
4.2 Installing the Dahua App
The Dahua Hero A1 camera requires the official Dahua application for setup and remote control.
- Download the "Dahua" app from the App Store (iOS) or Google Play Store (Android).
- Register for a new account or log in if you already have one.
4.3 Adding the Camera to the App
Follow these steps to add your camera to the Dahua app:
- Open the Dahua app and tap the "+" icon to add a new device.
- Select "Scan QR Code" and scan the QR code located on the bottom of your camera.
- Follow the on-screen prompts to connect the camera to your Wi-Fi network (2.4 GHz only). The camera supports Wi-Fi 6 for stable connection.
- Alternatively, use the Bluetooth pairing function for quick setup.
- If using a wired connection, connect an Ethernet cable to the RJ45 port on the camera and your router.
- Once connected, name your camera and complete the setup process.
Figure 4.1: The Dahua Hero A1 camera shown alongside a smartphone displaying the live view and control interface of the Dahua application.
4.4 Mounting the Camera
The camera can be placed on a flat surface or mounted to a wall or ceiling.
- Choose a suitable location for optimal surveillance coverage.
- Use the provided mounting hole template to mark screw positions.
- Drill holes and insert wall anchors if necessary.
- Secure the mounting plate to the surface using the screw pack.
- Attach the camera to the mounting plate by twisting it until it locks into place.
5. Operating Instructions
5.1 Live View and Pan/Tilt Control
- Open the Dahua app and select your camera to view the live feed.
- Use the on-screen controls to pan (rotate horizontally 0-355°) and tilt (rotate vertically -5-80°) the camera lens to adjust the viewing angle.
5.2 Two-Way Audio
- Tap the microphone icon in the app to speak through the camera's speaker.
- The camera's built-in microphone will capture audio from the surveillance area.
5.3 Recording and Storage
- Micro SD Card: Insert a Micro SD card (up to 256GB, not included) into the designated slot for local storage of recordings.
- Network Video Recorder (NVR): The camera supports connection to an NVR for centralized recording.
- Configure recording settings (e.g., continuous, motion-triggered) within the Dahua app.
5.4 Privacy Mode
- Activate "One-Click Privacy Mode" in the app to physically retract the camera lens, ensuring privacy when desired.
6. Key Features
- 3MP Resolution (2304 x 1296): Provides clear and detailed video footage.
- H.265 Video Compression: Reduces bandwidth and storage requirements while maintaining high image quality.
- Person and Pet Detection: Advanced algorithms accurately identify human and pet figures, reducing false alarms.
- Intelligent Tracking: Automatically follows moving objects within its field of view.
- Night Vision: Infrared LEDs provide clear vision up to 10 meters in complete darkness.
- Built-in Siren: An integrated alarm siren can be activated to deter intruders.
- Sound Detection: Alerts you to abnormal sounds such as baby cries or glass breaking.
- Wi-Fi 6 (2.4 GHz): Ensures stable and efficient wireless connectivity.
- Flexible Connectivity: Supports both Wi-Fi and wired RJ45 Ethernet connections.
7. Maintenance
7.1 Cleaning the Camera
- Ensure the camera is powered off before cleaning.
- Use a soft, dry cloth to wipe the camera body.
- For the lens, use a lens cleaning cloth specifically designed for optics to avoid scratches. Do not use harsh chemicals or abrasive cleaners.
7.2 Firmware Updates
Regularly check for firmware updates through the Dahua app to ensure optimal performance, security, and access to new features.
7.3 Micro SD Card Management
Periodically format the Micro SD card through the app to maintain its performance and free up storage space. Back up important recordings before formatting.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on | Power adapter or cable issue; power outlet problem. | Check power connections. Try a different outlet. Ensure the USB-C cable is securely connected. |
| Unable to connect to Wi-Fi | Incorrect Wi-Fi password; camera too far from router; 5GHz network selected. | Ensure correct 2.4 GHz Wi-Fi password. Move camera closer to router. Confirm router is broadcasting 2.4 GHz. |
| No video feed in app | Network connection issue; camera offline. | Check camera's status indicator light. Restart camera and router. Verify internet connection. |
| Motion detection not working | Detection settings incorrect; camera placement. | Adjust sensitivity and detection zones in the app. Ensure camera has a clear view of the area. |
| Two-way audio not functioning | Microphone/speaker muted in app; volume too low. | Check audio settings in the Dahua app. Ensure phone volume is up. |
9. Specifications
| Model Name | Hero A1 |
| Model Number | DH-H3A |
| Brand | Dahua |
| Video Resolution | 3 MP (2304 x 1296) |
| Video Compression | H.265 |
| Pan Range | 0° to 355° |
| Tilt Range | -5° to 80° |
| Night Vision Range | Up to 10 meters |
| Wireless Connectivity | Wi-Fi 6 (2.4 GHz) |
| Wired Connectivity | RJ45 Ethernet Port |
| Local Storage | Micro SD card (up to 256 GB) |
| Power Source | Electric Cable (USB-C) |
| Dimensions (L x W x H) | 7.8 x 7.8 x 10.9 cm |
| Weight | 370 grams |
| Recommended Use | Indoor Security |
10. Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official Dahua website.
If you encounter any issues or require technical assistance, please contact Dahua customer support or your authorized dealer.
- Dahua Official Website: www.dahuasecurity.com
- Dahua App Support: Check the "Help" or "FAQ" section within the Dahua mobile application.
