1. Introduction and Overview
The INSTAR IN-9820 4K Outdoor Security Camera offers advanced surveillance capabilities for both indoor and outdoor environments. This manual provides essential information for setting up, operating, and maintaining your camera to ensure optimal performance and security.
Key features include:
- 4K Ultra-HD PTZ Surveillance: Enjoy precise monitoring with 5x optical zoom, infrared (IR) night vision, and supplementary white-light illumination for enhanced clarity.
- Smart AI Person Detection: Benefit from reliable distinction between people, animals, and vehicles, complemented by a Passive Infrared (PIR) motion sensor and pre-alarm recording capabilities.
- Easy Installation & Connectivity: The camera supports versatile connectivity options including LAN, dual-band Wi-Fi (866Mbps 2.4/5GHz), and Power over Ethernet (PoE) for flexible deployment.
- HomeKit Secure Video (HKSV): Seamlessly integrate your camera into your Apple smart home ecosystem. It also supports MQTT, is conformant with ONVIF Profile S, and offers RTSP(S) streaming.
- Professional Data Security: The device is NDAA/TAA compliant, features WPA3 protection, includes built-in storage (32GB, expandable up to 1TB), and supports FTP/SFTP for secure data management.
2. What's in the Box
Please verify that all components are present in the package:
- Instruction Manual
- Mounting Screw
- Power Adapter
- Wall and Ceiling Bracket
- 32GB Industrial MicroSD (pre-installed)
3. Product Overview and Components
Familiarize yourself with the camera's physical components:
Figure 3.1: INSTAR IN-9820 4K Camera with labeled components. Key parts include the lens, LEDs, microphone, speaker, MicroSD card slot, network port, and various connectors.
The camera features a robust design suitable for outdoor use, with clearly labeled ports and mounting points for easy installation.
Figure 3.2: Detailed view of the INSTAR IN-9820 4K Camera highlighting various components such as the wall-mount bracket, ceiling-mount bracket, antenna connector, dual LEDs, 5x zoom lens, brightness sensor, PIR heat sensor, microphone, status LEDs, MicroSD card slot, speaker, alarm input/output, reset button, network LED, network port, and power connector.
4. Setup and Installation
The IN-9820 4K camera offers flexible installation options for both wall and ceiling mounting. Ensure you have a stable surface and appropriate tools for secure installation.
4.1 Mounting Options
The camera comes with both wall-mount and ceiling-mount brackets. Choose the appropriate bracket based on your desired installation location.
4.2 Power and Connectivity
The camera supports multiple power and connectivity methods:
- Wi-Fi: Connect wirelessly using dual-band 2.4/5GHz Wi-Fi (866Mbps).
- LAN: Use an Ethernet cable for a stable wired connection.
- PoE (Power over Ethernet): Simplify installation by delivering both power and data through a single Ethernet cable.
Figure 4.1: Illustration of a Power over Ethernet (PoE) setup, demonstrating how a single Ethernet cable can provide both power and network connectivity to the camera, simplifying installation.
4.3 Initial Setup
Follow the instructions in the included Instruction Manual for initial setup and pairing with the INSTAR app or your preferred smart home system.
5. Operating Instructions
5.1 4K Ultra-HD PTZ Surveillance
The camera provides 4K (3840x2160) resolution for clear images and videos. The PTZ (Pan-Tilt-Zoom) functionality allows for remote adjustment of the camera's viewing angle and 5x optical zoom.
Figure 5.1: The IN-9820 4K camera's 5x optical zoom allows monitoring of objects at various distances with clarity. The view angle is approximately 30-130 degrees (2.7mm-13.5mm).
Figure 5.2: Comparison of 4K (2160P) and 1440P resolutions, showcasing the superior detail captured by the 8-megapixel STARVIS Sensor from Sony in the IN-9820 4K camera.
5.2 Smart AI Person Detection and PIR Sensor
The camera's advanced AI can differentiate between people, animals, and vehicles, reducing false alarms. The integrated PIR heat sensor further enhances detection accuracy. Pre-alarm recording ensures that events are captured even before they fully unfold.
Figure 5.3: The camera's Smart AI Person Detection and PIR heat sensor accurately identify people, vehicles, and animals, providing reliable security monitoring.
Figure 5.4: An integrated PIR heat sensor from Panasonic prevents false alarms, while the built-in microphone allows for audio recording with video.
5.3 Night Vision and White-Light Illumination
Equipped with IR night vision and additional white-light illumination, the camera provides clear surveillance even in low-light conditions. The automatic IR-CUT filter ensures natural colors during the day.
Figure 5.5: Comparison of a scene in full color during the day and in black and white using infrared night vision, demonstrating the camera's capability in different lighting conditions.
5.4 Two-Way Audio
Communicate directly through the camera using its built-in microphone and speaker. This feature is useful for interacting with visitors or deterring intruders.
Figure 5.6: The two-way audio feature allows for real-time communication through the camera, enabling interaction with individuals in the camera's vicinity.
5.5 HomeKit Secure Video (HKSV) and Smart Home Integration
The IN-9820 4K camera seamlessly integrates with Apple HomeKit Secure Video, allowing you to manage your surveillance within your Apple smart home ecosystem. It also supports MQTT, ONVIF Profile S, and RTSP(S) for broader compatibility.
Figure 5.7: The camera's integration with Apple HomeKit allows for control and monitoring through the Home app on various Apple devices.
Figure 5.8: The IN-9820 4K camera is compatible with Amazon Alexa and Google Assistant, allowing voice control and integration into broader smart home systems.
5.6 Scheduled Photo Series
Create time-lapse recordings by setting up scheduled photo series. Individual images can be saved to the SD card or uploaded to an external server via FTP for web integration.
Figure 5.9: The camera can capture scheduled photo series to create time-lapse recordings, offering flexible storage options to SD card or external FTP server.
5.7 Integrated HTML5 Web Interface
Access and manage your camera settings and live feed through a user-friendly HTML5 web interface, compatible with various browsers and mobile devices.
Figure 5.10: The camera features an integrated HTML5 web interface for easy access and management from desktop browsers and mobile applications.
6. Storage and Data Security
The IN-9820 4K camera prioritizes data security and offers flexible storage options.
6.1 Local Storage
The camera comes with a 32GB industrial MicroSD card pre-installed, expandable up to 1TB. This allows for continuous local recording of events.
6.2 Cloud and Network Storage
For additional storage and backup, the camera supports FTP/SFTP protocols, allowing you to upload recordings to external servers or Network Attached Storage (NAS) devices.
6.3 Professional Data Security
The camera is NDAA/TAA compliant and features WPA3 protection for secure wireless communication, ensuring your data remains protected.
Figure 6.1: The camera provides instant alarm notifications through email and push alerts to your mobile device, keeping you informed of detected events.
7. Maintenance
To ensure the longevity and optimal performance of your INSTAR IN-9820 4K camera, regular maintenance is recommended.
- Lens Cleaning: Periodically clean the camera lens with a soft, dry cloth to remove dust and smudges that may affect image clarity.
- Firmware Updates: Check for and install any available firmware updates to ensure your camera has the latest features and security enhancements.
- Physical Inspection: Regularly inspect the camera's mounting and cables for any signs of wear or damage, especially in outdoor installations.
8. Troubleshooting
If you encounter any issues with your INSTAR IN-9820 4K camera, refer to the following common troubleshooting tips:
- No Power: Ensure the power adapter is securely connected and the power source is active. If using PoE, verify the Ethernet cable connection and PoE switch functionality.
- No Network Connection: For Wi-Fi, check your network settings and ensure the camera is within range. For LAN/PoE, verify the Ethernet cable connection.
- Poor Image Quality: Clean the camera lens. Check your network bandwidth and ensure sufficient lighting conditions. Adjust resolution settings if necessary.
- False Alarms: Adjust the sensitivity settings for AI detection and PIR sensor. Define activity zones to focus detection on specific areas.
- HomeKit Issues: Ensure the camera is connected directly to Wi-Fi (not HomeBase) for HomeKit setup. Refer to Apple HomeKit documentation for specific integration steps.
9. Specifications
| Feature | Detail |
|---|---|
| Model Name | IN-9820 4K |
| Video Capture Resolution | 4K, 1080p |
| Effective Still Resolution | 8 MP |
| Optical Zoom | 5 x |
| Night Vision Range | 30 Meters |
| Connectivity Technology | Wired, Wireless (Wi-Fi, LAN, PoE) |
| Connectivity Protocol | Ethernet, MQTT, ONVIF, RTSP, Wi-Fi |
| Controller Type | Amazon Alexa, Android, Apple HomeKit, Google Assistant, IFTTT |
| Indoor/Outdoor Usage | Indoor, Outdoor |
| International Protection Rating | IP65 |
| Built-in Storage | 32 GB MicroSD (expandable up to 1TB) |
| Product Dimensions | 9.06 x 5.91 x 5.91 inches |
| Item Weight | 4.19 pounds |
10. Warranty and Support
For warranty information and technical support, please refer to the official INSTAR website or contact their customer service. Details can typically be found in the included Instruction Manual or on the product packaging.
