Important Safety Information
Please read all instructions carefully before using the SYBO SR-CP40B Commercial Coffee Urn. Failure to follow these safety guidelines may result in fire, electric shock, serious injury, or property damage. Keep this manual for future reference.
- Electrical Safety: Ensure the appliance is connected to a properly grounded 110-120V AC outlet. Do not immerse the power cord, plug, or appliance in water or other liquids. Unplug the urn from the outlet when not in use and before cleaning.
- Hot Surfaces: The exterior surfaces of the coffee urn become hot during operation and remain hot for some time after use. Always use the insulated handles when moving the urn. Avoid direct contact with hot surfaces.
- Children and Pets: Keep the appliance out of reach of children and pets. Close supervision is necessary when any appliance is used by or near children.
- Proper Placement: Place the urn on a stable, flat, heat-resistant surface, away from edges and out of reach of children. Do not place on or near a hot gas or electric burner, or in a heated oven.
- Intended Use: Use this appliance only for its intended purpose of brewing coffee or heating water. Do not use for other liquids or food items.
- Damage: Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact customer support for assistance.
Product Overview
The SYBO SR-CP40B Commercial Coffee Urn is designed for efficient and large-volume coffee brewing or hot water dispensing. It features durable stainless steel construction and user-friendly components.

Image: The SYBO SR-CP40B 6L Commercial Coffee Urn, showcasing its stainless steel body and spigot.
Key Components:
- Urn Body: Constructed from food-grade 304 stainless steel for durability and dent resistance.
- Lid: Features a twist-lock mechanism for secure placement and safe handling.
- Insulated Handles: Located on the sides and top for safe transport and handling when hot.
- Spigot Dispenser: High-quality, drip-free spigot for reliable and effortless dispensing.
- Filter Basket: Durable, reusable filter basket eliminates the need for paper filters.
- Percolating Stem: Central component for the brewing process.
- Water Level Markings: Clear internal and external markings for accurate filling.
- Indicator Lights: "Heating" (red) and "Keep Warm" (orange) lights to show operational status.
- On/Off Switch: Sealed switch for safe power control.

Image: Detailed view of the urn's interior, showing the durable stainless steel, filter basket, and insulated side handles.

Image: Close-up of the internal water level markings and the reusable filter basket, highlighting the simplified refill process.
Setup
- Unpack: Carefully remove all components from the packaging. Retain packaging for future storage or transport.
- Initial Cleaning: Before first use, wash the urn body, lid, filter basket, and percolating stem with warm, soapy water. Rinse thoroughly and dry completely.
- Placement: Place the coffee urn on a stable, level, heat-resistant surface near a grounded electrical outlet. Ensure adequate clearance around the unit for ventilation.
- Assemble Internal Components:
- Insert the percolating stem into the center hole at the bottom of the urn.
- Place the filter basket onto the percolating stem.
Video: This video provides a general overview of the SYBO stainless steel coffee maker, including assembly of internal components.
Operating Instructions
- Fill with Water: Pour cold water into the urn, ensuring it does not exceed the "MAX" fill line. Use the internal or external water level markings for accurate measurement. The 6L model brews approximately 40-45 cups.
- Add Coffee Grounds: Place desired amount of medium-ground coffee into the filter basket. Do not use fine-ground coffee as it may clog the filter. No paper filters are required.
- Secure the Lid: Place the lid on the urn and twist it clockwise to lock it securely in place. This prevents accidental spills and maintains heat.
- Power On: Plug the power cord into a grounded electrical outlet. Flip the On/Off switch to the "On" position. The red "Heating" indicator light will illuminate.
- Brewing Process: The urn will begin heating and percolating. Brewing typically takes 30-40 minutes for a full pot. Once brewing is complete, the red "Heating" light will turn off, and the orange "Keep Warm" light will illuminate, indicating the coffee is ready to serve and will be maintained at an optimal temperature.
- Dispensing Coffee: To dispense, press the spigot lever backward for a quick pour, or lift it upward to lock it in the open position for continuous dispensing. Release the lever to stop the flow.

Image: Close-up of the control panel, showing the "Heating" and "Keep Warm" indicator lights and the On/Off switch.
Video: This video demonstrates the setup and operation of the SYBO coffee maker, including filling, adding grounds, and dispensing.
Maintenance and Cleaning
Regular cleaning ensures optimal performance and extends the lifespan of your coffee urn.
- Unplug and Cool: Always unplug the urn and allow it to cool completely before cleaning.
- Disassemble: Remove the lid, filter basket, and percolating stem. Discard used coffee grounds.
- Wash Components: Wash the lid, filter basket, and percolating stem in warm, soapy water. Rinse thoroughly and dry.
- Clean Urn Interior: Wash the interior of the urn with warm, soapy water and a soft cloth or sponge. Avoid abrasive cleaners or scouring pads that could scratch the stainless steel. Rinse thoroughly.
- Clean Urn Exterior: Wipe the exterior with a damp cloth. Do not immerse the urn body in water.
- Descaling: Over time, mineral deposits may build up. Descale the urn periodically (e.g., monthly or as needed based on water hardness) using a commercial descaling solution or a mixture of white vinegar and water. Follow the descaling product's instructions or fill the urn with a 1:1 solution of white vinegar and water, brew a cycle, let it sit for an hour, then rinse thoroughly multiple times.
- Spigot Maintenance: If the spigot becomes clogged or needs replacement, refer to the video below for detailed instructions.
Video: This video demonstrates how to replace the spigot on the SYBO stainless steel percolator coffee pot.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee is weak/watery. | Insufficient coffee grounds, too coarse grind, or too much water. | Increase coffee grounds, use a medium grind, or reduce water volume. |
| Coffee is too strong/bitter. | Too many coffee grounds, too fine grind, or over-extraction. | Reduce coffee grounds, use a coarser grind, or ensure proper water-to-coffee ratio. |
| Urn not heating. | Not plugged in, power switch off, or electrical issue. | Ensure power cord is securely plugged in and the On/Off switch is in the "On" position. Check power outlet. |
| Spigot is dripping. | Spigot not fully closed or internal seal issue. | Ensure the spigot lever is fully released. If dripping persists, the spigot may need cleaning or replacement (refer to Maintenance section). |
| Brewing is noisy or vibrating. | Normal operation for percolators, especially during initial heating. | This is typically normal. Ensure the urn is on a stable surface. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | SR-CP40B |
| Capacity | 6 Liters (approx. 40-45 cups) |
| Material | Food-grade 304 Stainless Steel |
| Power | 110-120V |
| Product Dimensions | 9.5"D x 9.5"W x 16"H |
| Weight | 5.56 Pounds |
| Special Features | Lightweight, Portable, Thermal, Water Filter (built-in), Heat/Keep Warm Indicator Lights |
| Coffee Maker Type | Percolator |
| Certifications | ETL Certified |
| Color | Black (base and handles) |
Warranty and Support
SYBO offers a reliable warranty for your peace of mind:
- 30-Day Refund/Replacement: If you are not satisfied with your product, you may be eligible for a refund or replacement within 30 days of purchase.
- 2-Year New Replacement Warranty: This product is covered by a 2-year warranty for new replacements in case of manufacturing defects or malfunctions under normal use.
For warranty claims, technical support, or any questions regarding your SYBO Commercial Coffee Urn, please contact SYBO customer service through the retailer where the product was purchased or visit the official SYBO website for contact information.





