1. Introduction
This manual provides essential information for the safe and efficient operation, assembly, and maintenance of your ENGWE Ease2 Pro Mobility Scooter. Please read this manual thoroughly before using the scooter and retain it for future reference. Proper understanding of these instructions will ensure optimal performance and longevity of your device.
2. Safety Information
Always prioritize safety when operating the mobility scooter. Failure to follow safety guidelines can result in injury or damage to the product.
- Ensure all components are securely fastened before each use.
- Do not exceed the maximum weight capacity of 265 lbs.
- Operate the scooter on stable, even surfaces. Avoid steep inclines exceeding 12 degrees.
- Be aware of your surroundings and avoid distractions while driving.
- Always start with a low speed setting until you are familiar with the scooter's controls.
- Remove batteries and basket before lifting the scooter to reduce weight.
3. Package Contents
Verify that all items are present in the package:
- ENGWE Ease2 Pro Mobility Scooter (main unit)
- Seat Cushion
- Armrests (2)
- Wheels (4)
- Wheel Dust Covers (4)
- Front Basket
- Front Basket Mounting Buckle
- Fixed Paddle
- Charger
- Installation Tools (Hex wrenches, wrench)
4. Assembly and Setup
The ENGWE Ease2 Pro Mobility Scooter is 90% pre-assembled. Follow these steps for final assembly:
4.1. Wheel Installation
Install the rear wheels first, ensuring the rubber ring and gasket are in place before tightening the nut. Then install the front wheels, tapping the front hub to help move the stopper before tightening the nut. Repeat for both sides.
Image: The ENGWE Ease2 Pro Mobility Scooter with all four wheels installed, ready for further assembly.
4.2. Standpipe Installation
Install and secure the standpipe to the main unit. Ensure it is firmly in place.
4.3. Armrest Installation
Install the armrests on both sides of the seat. Secure them using the provided screws and tools.
4.4. Seat Cushion and Front Basket Installation
Place the seat cushion onto the seat frame. Secure the front basket mounting buckle to the standpipe, then hang the front basket on it and lock it.
Image: The ENGWE Ease2 Pro Mobility Scooter showing the installed front basket, which is waterproof and detachable.
4.5. Fixed Paddle Installation
Install the fixed paddle at the rear of the scooter.
4.6. Wheel Dust Covers
Install the four front wheel dust covers onto the wheels.
4.7. Unboxing and Assembly Video Guide
Video: This video demonstrates the unboxing and assembly process for the ENGWE Ease2 Pro Mobility Scooter, including wheel, standpipe, armrest, and basket installation.
5. Folding and Unfolding
The ENGWE Ease2 Pro is designed for easy folding without disassembly, making it highly portable.
5.1. Folding Procedure
- Remove the front basket by pushing the buckle switch to the open position.
- Rotate the hand guards at both ends of the seat backward until they are perpendicular to the backrest.
- Simultaneously apply upward pressure with both hands to grip the folding handles on both sides of the seat.
- Loosen the fixing nut on the standpipe to release the standpipe gear folding mechanism.
- Place the standpipe flat on the seat and tighten the fixing nut.
Image: The ENGWE Ease2 Pro Mobility Scooter shown in its compact folded state, suitable for transport or storage.
5.2. Unfolding Procedure
- Loosen the fixing nut of the standpipe and adjust the standpipe to the proper angle.
- Pull the seat upwards and push it to the standard position; the seat safety buckle will automatically unlock.
- Rotate the armrests on both sides of the seat upward and lock them into place on the handguard frame.
- Install the front basket and secure it with the buckle.
5.3. Folding and Unfolding Video Guide
Video: This video provides a step-by-step guide on how to fold and unfold the ENGWE Ease2 Pro Mobility Scooter for convenient storage and transport.
6. Operating Instructions
Familiarize yourself with the control panel and driving mechanisms before operating the scooter.
6.1. Control Panel Overview
Image: Close-up of the ENGWE Ease2 Pro Mobility Scooter's control panel, showing the speed governor, battery indicator, keyhole, forward/reverse levers, headlight switch, and safety horn.
- Keyhole: Insert the key and turn it clockwise to power on the scooter.
- Battery Indicator: Displays the current battery level.
- Speed Governor: Adjusts the maximum speed (gears 1-6). Start with a low gear.
- Forward Lever: Press the right thumb throttle to move forward.
- Reverse Lever: Press the left thumb throttle to move backward.
- Headlight Switch: Press 'I' to turn on front and rear lights, 'O' to turn off.
- Safety Horn: Activates the horn for alerts.
6.2. Driving
The scooter features a constant speed system that automatically adjusts to maintain speed on slopes and turns. The 8-inch tires can handle 12-degree climbs and obstacles up to 3.15 inches.
Image: The ENGWE Ease2 Pro Mobility Scooter navigating an incline, illustrating its smart hill assist feature that boosts power uphill and slows downhill.
6.3. Freewheel Mode
To engage freewheel mode, turn down the red lever located near the rear wheel. This allows the scooter to be pushed manually without power. Turn the lever up to re-engage driving mode.
7. Battery Information
Your scooter is equipped with two 24V 10AH removable lithium batteries, providing a travel range of up to 24 miles on a single charge.
Image: An illustration of the ENGWE Ease2 Pro Mobility Scooter's dual lithium battery system, highlighting its long-lasting power for extended range.
- Charging: Use the provided charger. The front slot is for backup battery storage. Switch batteries when the first one runs out.
- Battery Type: Lithium batteries offer longer lifespan, lighter weight, faster charging, consistent power output, and higher energy density compared to lead-acid batteries.
- Storage: If storing the scooter for an extended period, ensure batteries are partially charged (around 50-70%) and stored in a cool, dry place.
8. Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter.
- Cleaning: Wipe down the scooter with a damp cloth. Avoid using harsh chemicals or excessive water.
- Tires: Regularly check tire pressure and condition.
- Fasteners: Periodically check all nuts and bolts for tightness.
- Battery Care: Follow charging guidelines. Do not overcharge or completely drain the batteries.
- Storage: Store in a dry, protected area when not in use. If storing outdoors, use a high-quality protective cover.
9. Specifications
| Feature | Specification |
|---|---|
| Product Dimensions (Unfolded) | 38.78"D x 19.69"W x 35.04"H |
| Folded Dimensions | 38.78" x 19.69" x 13.78" |
| Net Weight (Frame) | 43.2 lbs |
| Max Load Capacity | 265 lbs |
| Batteries | 2 x 24V 10AH Removable Lithium Batteries (240WH*2) |
| Travel Range | Up to 24 miles |
| Motor | 270W Silent Motor |
| Adjustable Speed | 0-4.97 mph (0-8 km/h) |
| Climbing Ability | Up to 12° |
| Obstacle Clearance | Up to 3.15 inches |
| Frame Material | Aluminum |
| Color | Blue (as per product listing) |
10. Troubleshooting
This section addresses common issues you might encounter with your ENGWE Ease2 Pro Mobility Scooter.
- Scooter not turning on: Ensure the key is fully inserted and turned clockwise. Check battery charge level.
- Reduced range: Verify batteries are fully charged. Battery performance can be affected by temperature, terrain, and rider weight.
- Motor not engaging: Check if the scooter is in driving mode (freewheel lever is up). Ensure the throttle is pressed correctly.
- Unusual noises: Inspect wheels and moving parts for obstructions or loose components. Contact customer support if the noise persists.
For issues not covered here, please refer to the warranty and support section.
11. Warranty and Support
ENGWE provides after-sales service for your mobility scooter. For any questions, technical assistance, or warranty claims, please contact ENGWE customer support. The ultralight scooter is 90% pre-assembled, and support is available for installation queries.
Please refer to your purchase documentation for specific warranty terms and contact information.
