1. Introduction
This manual provides detailed instructions for the SANSUI W93 Open Ear Headphones. Please read this manual thoroughly before using the product to ensure proper operation and to maximize your listening experience. Keep this manual for future reference.
2. Package Contents
- SANSUI W93 Open Ear Headphones (Left and Right)
- Charging Case
- USB Charging Cable
- User Manual
3. Product Overview
The SANSUI W93 Open Ear Headphones are designed for comfort and situational awareness, featuring an open-ear design that rests securely without blocking your ear canal. They utilize Bluetooth 5.4 for stable wireless connectivity and offer HiFi stereo sound with an ENC noise-cancelling microphone for clear calls.
3.1 Components

Image: The SANSUI W93 Open Ear Headphones (left and right earbuds) and their accompanying charging case, presented in black.
- Earbuds: Left and right open-ear headphones with integrated controls and microphones.
- Charging Case: Stores and charges the earbuds, extending battery life.
3.2 Key Features
- Open Ear Design: Allows awareness of surroundings while listening to audio.
- Bluetooth 5.4: Provides stable and efficient wireless connection.
- HiFi Stereo Sound: Delivers clear and immersive audio.
- ENC Noise Cancelling Microphone: Enhances call clarity by reducing background noise.
- Long Playtime: Up to 9 hours on a single charge for earbuds, and up to 56 hours total with the charging case.
- Lightweight & Comfortable: Ergonomic design for extended wear.
- Water Resistant: Suitable for exercise and outdoor activities.

Image: An exploded diagram illustrating the internal components of a SANSUI W93 earbud, highlighting the 14.2mm dynamic drivers responsible for audio output.

Image: A close-up view of a SANSUI W93 earbud, with an internal chip labeled 'ENC' visible, indicating the Environmental Noise Cancellation feature for calls.
4. Setup
4.1 Initial Charging
Before first use, fully charge the headphones and charging case.
- Connect the USB charging cable to the charging port on the case and a power source.
- The indicator light on the charging case will show charging status.
- A full charge typically takes approximately 1.5 hours.

Image: The SANSUI W93 earbuds and charging case, illustrating the total battery life of up to 56 hours with the case and 9 hours for the headphones alone, with a full charge time of 1.5 hours.
4.2 Bluetooth Pairing
- Power On: Open the charging case. The earbuds will automatically power on and enter pairing mode. The indicator lights on the earbuds will flash, indicating they are ready to pair.
- Activate Bluetooth: On your device (smartphone, tablet, laptop), enable Bluetooth.
- Select Device: Search for "SANSUI W93" in the list of available Bluetooth devices and select it to connect.
- Confirmation: Once connected, the earbud indicator lights will stop flashing, and you may hear an audio prompt confirming the connection.
- Reconnect: After initial pairing, the earbuds will automatically connect to the last paired device when removed from the case and Bluetooth is active on the device.
5. Operating Instructions
5.1 Wearing the Headphones
The SANSUI W93 headphones feature an open-ear hook design for a secure and comfortable fit. Gently place the ear hook over your ear, positioning the speaker part near your ear canal without inserting it directly inside.

Image: A man wearing the SANSUI W93 open-ear headphones, demonstrating the comfortable and secure fit of the ear hook design, allowing for situational awareness.

Image: A woman wearing the SANSUI W93 open-ear headphones, highlighting the ergonomic design suitable for active movement and extended comfort.
5.2 Touch Controls
The SANSUI W93 headphones utilize touch controls located on the outer surface of each earbud. The specific functions are as follows:
| Action | Left Earbud | Right Earbud |
|---|---|---|
| Play/Pause | Single tap | Single tap |
| Volume Up | N/A | Double tap |
| Volume Down | Double tap | N/A |
| Next Track | Triple tap | N/A |
| Previous Track | N/A | Triple tap |
| Answer/End Call | Single tap | Single tap |
| Reject Call | Press and hold for 2 seconds | Press and hold for 2 seconds |
| Activate Voice Assistant | Press and hold for 3 seconds | Press and hold for 3 seconds |
6. Maintenance
6.1 Cleaning
Regular cleaning helps maintain optimal performance and hygiene.
- Wipe the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, solvents, or aerosol sprays.
- Ensure charging contacts on both earbuds and case are clean and dry.
6.2 Storage
When not in use, store the headphones in their charging case to protect them from dust and damage.
Store in a cool, dry place, away from extreme temperatures and direct sunlight.
6.3 Water Resistance
The SANSUI W93 headphones are water resistant, making them suitable for workouts and light rain. They are not designed for swimming or submersion in water. Ensure the headphones are dry before placing them back into the charging case to prevent damage.
7. Troubleshooting
If you encounter issues with your SANSUI W93 headphones, refer to the following common problems and solutions:
- Headphones not pairing or connecting:
- Ensure Bluetooth is enabled on your device.
- Make sure the earbuds are charged.
- Place the earbuds back in the case, close it, then open it again to re-enter pairing mode.
- Forget "SANSUI W93" from your device's Bluetooth list and attempt to pair again.
- Try pairing with a different device to rule out device-specific issues.
- No sound or low volume:
- Check the volume level on both your device and the headphones.
- Ensure the headphones are properly connected to your device.
- Re-pair the headphones.
- Charging issues:
- Verify the charging cable is securely connected to both the case and the power source.
- Ensure the charging contacts on the earbuds and inside the case are clean and free of debris.
- Try a different USB charging cable or power adapter.
- Call quality issues:
- Ensure the microphone is not obstructed.
- Move closer to your connected device to improve signal strength.
- Check for environmental noise that might be overwhelming the ENC feature.
8. Specifications
Technical specifications for the SANSUI W93 Open Ear Headphones:
| Feature | Detail |
|---|---|
| Model Name | SANSUI W93 |
| Connectivity Technology | Wireless (Bluetooth 5.4) |
| Ear Placement | Open Ear |
| Form Factor | On Ear |
| Noise Control | ENC Noise Cancelling Microphone (for calls) |
| Charging Time | Approx. 1.5 Hours |
| Headphone Playtime | Up to 9 Hours |
| Total Playtime (with case) | Up to 56 Hours |
| Control Type | Touch Control |
| Water Resistance Level | Water Resistant |
| Material | Metal, Plastic, Silicone |
| Item Weight | 75 Grams (total product) |
| Product Dimensions | 14.5 x 10.5 x 4 cm (packaging/overall) |
| Battery Type | Lithium Polymer (rechargeable) |

Image: Detailed dimensions of the SANSUI W93 earbuds (5.7cm x 3.7cm x 1.9cm) and the charging case (6.7cm x 6.7cm).
9. Warranty and Support
SANSUI products are designed and manufactured to the highest quality standards. For information regarding warranty coverage, technical support, or service inquiries, please refer to the warranty card included in your package or visit the official SANSUI website.
Please retain your proof of purchase for warranty claims.
