1. Product Overview
The 1MORE TWS Earphone Q21 offers a high-quality audio experience with advanced features. This manual provides essential information for optimal use.

Image 1.1: 1MORE TWS Earphone Q21 in its charging case.
2. Package Contents
- 1MORE TWS Earphone Q21 (Left and Right earbuds)
- Charging Case
- USB Type-C Charging Cable (not explicitly listed but standard for such devices, assuming based on charging port)
- Eartips (multiple sizes)
- User Manual
3. Setup
3.1 Initial Pairing
- Ensure the earphones are charged. Place both earbuds into the charging case.
- Open the charging case lid. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, PC), enable Bluetooth.
- Search for "1MORE Q21" in the list of available Bluetooth devices and select it to connect.
- Once connected, a confirmation sound will play.
3.2 1MORE MUSIC App Installation
For full functionality, including EQ settings and multipoint connection management, download the 1MORE MUSIC app from your device's app store.

Image 3.1: The 1MORE MUSIC app interface for managing settings.
4. Operating Instructions
4.1 Touch Controls
The earphones feature intuitive touch controls for various functions:
- Music Playback: Tap to play/pause.
- Volume Adjustment: Configurable via the 1MORE MUSIC app.
- Call Management: Tap to answer/end calls.
- ANC/Transparency Mode Switching: Long press on an earbud (configurable via app).
- Track Navigation: Double/triple tap (configurable via app).
4.2 Active Noise Cancelling (ANC) and Transparency Modes
The 1MORE Q21 features QuietMax Active Noise Cancelling technology to reduce ambient noise. Transparency mode allows you to hear your surroundings while listening to audio.

Image 4.1: Illustration of QuietMax Hybrid ANC technology.
4.3 EQ Settings
Customize your audio experience with 6 preset EQ settings available through the 1MORE MUSIC app, including Bass Boost, Vocal Enhancement, and Classic modes.
4.4 Multipoint Connection
The earphones support simultaneous connection to two devices (e.g., smartphone and PC). This feature requires activation and setup within the 1MORE MUSIC app for seamless switching between audio sources.

Image 4.2: Multipoint connection allows simultaneous pairing with two devices.
5. Charging
To charge the earphones, place them in the charging case. Connect the charging case to a power source using a USB Type-C cable. The indicator light on the case will show the charging status.
- Earphone Playback Time: Approximately 5.5 hours (ANC off).
- Total Playback Time (with charging case): Up to 22 hours.
- Earphone Charging Time: Approximately 1.5 hours.
- Case Charging Time: Approximately 2 hours.
6. Maintenance
6.1 Water Resistance (IPX5)
The earphones are rated IPX5 water-resistant, meaning they can withstand splashes and sweat. They are suitable for workouts and outdoor use in light rain. Do not submerge the earphones in water.

Image 6.1: IPX5 water resistance for protection against splashes and sweat.
6.2 Cleaning
Regularly clean the eartips and earbud surfaces with a soft, dry cloth to maintain hygiene and sound quality. Avoid using harsh chemicals or abrasive materials.
7. Troubleshooting
7.1 Earphones Connect Only to a Specific Device After Multiple Pairings
This can occur because the earphones prioritize connection to the last paired device when multiple devices are in range.
- Solution 1: Turn off Bluetooth on any other devices you do not wish to connect to currently. This will allow the earphones to search for and connect to your desired device.
- Solution 2: To force the earphones into re-pairing mode and clear existing connections, place both earphones back into the charging case. Quickly press the pairing button on the case three times in succession. The earphones will then automatically disconnect from all previous devices and enter pairing mode, allowing you to connect to your preferred device.
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | Q21 |
| Driver | 12mm Titanium-coated Dynamic Driver |
| Frequency Response | 20Hz - 40kHz |
| Impedance | 32Ω |
| Bluetooth Standard | 5.4 |
| Communication Range | Up to 10m |
| Earphone Playback Time (ANC off) | Approx. 5.5 hours |
| Total Playback Time (with case) | Max 22 hours |
| Earphone Charging Time | Approx. 1.5 hours |
| Case Charging Time | Approx. 2 hours |
| Water Resistance | IPX5 |
| Weight (Package) | 140 g |
9. Safety Information
- Do not expose the earphones or charging case to extreme temperatures.
- Avoid dropping or applying excessive force to the product.
- Keep out of reach of children and pets.
- Do not attempt to disassemble or modify the product.
- Dispose of batteries according to local regulations.
10. Warranty and Support
For warranty information and technical support, please refer to the official 1MORE website or contact their customer service. Keep your proof of purchase for warranty claims.
For further assistance, visit the 1MORE Official Store on Amazon.





