1. Introduction
Thank you for choosing the 1MORE HQ20 Wireless On-Ear Headphones. This manual provides detailed instructions on how to set up, operate, and maintain your headphones to ensure optimal performance and longevity. These headphones are designed to deliver crystal-clear sound with an 85dB safe volume limit, offering up to 65 hours of playtime, and a lightweight, foldable design for comfort and portability.
Package Contents
- 1MORE HQ20 Wireless On-Ear Headphones
- Charging Cable
- User Manual
- Carrying Pouch

Image: The 1MORE HQ20 Wireless On-Ear Headphones in white, showcasing their sleek design.
2. Setup
2.1 Charging the Headphones
Before first use, fully charge your headphones. Connect the included charging cable to the Type-C port on the headphones and the other end to a USB power source. The power/connection indicator light will show charging status.
- A full charge provides up to 65 hours of playtime.
- A quick 5-minute charge can provide approximately 2.5 hours of playback.

Image: A visual representation highlighting the 65-hour playtime and fast charging capability of the headphones.
2.2 Pairing with a Device
- Ensure the headphones are powered off.
- Press and hold the Power button for approximately 5 seconds until the indicator light flashes blue and red, indicating pairing mode.
- On your device (smartphone, tablet, computer), enable Bluetooth and search for "1MORE HQ20" in the list of available devices.
- Select "1MORE HQ20" to connect. Once connected, the indicator light will turn solid blue.

Image: The 1MORE HQ20 headphones demonstrating dual-connection capability with a smartphone and a laptop, indicating Bluetooth 5.3 connectivity.
3. Operating the Headphones
3.1 Basic Controls
The headphones feature intuitive buttons for easy control of audio playback and calls.

Image: A detailed diagram showing the location and function of the control buttons on the headphones, including Type-C port, indicator lights, and microphone.
| Button/Action | Function |
|---|---|
| Power On | Hold for 2 seconds |
| Power Off | Hold for 5 seconds |
| Play/Pause | Click |
| Volume Up | Click '+' button |
| Next Song | Hold '+' button for 1 second |
| Volume Down | Click '-' button |
| Previous Song | Hold '-' button for 1 second |
| Answer/End Call | Click Power button |
| Reject Call | Hold Power button for 1 second |
3.2 Safe Listening Volume
The 1MORE HQ20 headphones incorporate intelligent sound pressure protection to safeguard your hearing. The volume is automatically controlled to ensure it never exceeds 85dB. This feature can be adjusted or turned off via the 1MORE APP if not needed.

Image: A visual guide to safe listening volume levels, indicating maximum decibel limits and recommended listening times for hearing protection.
3.3 Dual Device Connectivity
The headphones support simultaneous connection to two devices, allowing for seamless switching between, for example, a smartphone and a laptop. This feature is ideal for uninterrupted learning or entertainment across different platforms.

Image: The headphones connected to multiple devices, demonstrating the hassle-free dual device connectivity feature.
3.4 AI-Powered Noise-Reduction Calls
Equipped with advanced AI-powered noise reduction technology, these headphones ensure crystal-clear call quality by minimizing background noise, even in noisy environments. This allows for clear communication during online classes, video calls, or phone conversations.

Image: A user wearing the headphones, highlighting the AI-powered noise-reduction feature for clear calls in various settings.
3.5 1MORE APP Integration
Download the 1MORE APP to unlock additional features and customize your listening experience. The app allows for sound options, earphone monitoring, hearing protection settings, and more.

Image: The 1MORE HQ20 headphones alongside a smartphone displaying the 1MORE APP interface, showcasing multi-function control and Bluetooth V5.3 connectivity.
4. Maintenance
4.1 Cleaning and Care
- Wipe the headphones with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Keep the charging port free of dust and debris.
- Avoid exposing the headphones to extreme temperatures, humidity, or direct sunlight.

Image: A close-up view of the protein leather ear cushions, emphasizing their soft, skin-friendly material for comfortable wear.
4.2 Storage
The 1MORE HQ20 headphones feature a foldable design for easy portability. When not in use, fold the headphones and store them in the provided carrying pouch to protect them from damage and wear.

Image: A series of illustrations demonstrating how the headphones can be folded for lightweight portability and convenient storage.
5. Troubleshooting
If you encounter any issues with your 1MORE HQ20 headphones, please refer to the following common problems and solutions:
| Problem | Possible Solution |
|---|---|
| Headphones do not power on | Ensure the headphones are fully charged. Press and hold the Power button for 2 seconds. |
| Cannot pair with device | Make sure Bluetooth is enabled on your device and the headphones are in pairing mode (flashing blue/red light). Try restarting both devices. |
| No sound or low volume | Check the volume levels on both the headphones and your connected device. Ensure the headphones are properly connected. |
| Poor call quality | Ensure the microphone is not obstructed. Move closer to your connected device to improve signal strength. |
| Intermittent connection | Reduce the distance between the headphones and your device. Avoid environments with strong Wi-Fi or other wireless interference. |
6. Specifications
Detailed technical specifications for the 1MORE HQ20 Wireless On-Ear Headphones:
| Feature | Specification |
|---|---|
| Model Name | HQ20 |
| Connectivity Technology | Wireless (Bluetooth 5.3) |
| Ear Placement | On Ear |
| Form Factor | On Ear |
| Noise Control | Passive Noise Cancellation |
| Impedance | 16 Ohm |
| Item Weight | 11.6 ounces (approx. 329g) |
| Battery Life | Up to 65 hours playtime |
| Quick Charge | 5 minutes charge for 2.5 hours playback |
| Safe Volume Limit | 85dB (adjustable via APP) |
| Included Components | Cable |
| Color | White |
| UPC | 190280002372 |
7. Warranty and Support
7.1 Warranty Information
1MORE products are covered by a limited warranty from the date of purchase. Please refer to the warranty card included in your package or visit the official 1MORE website for detailed warranty terms and conditions.
7.2 Customer Support
For further assistance, technical support, or inquiries, please visit the official 1MORE support page or contact their customer service team. You can find contact information and FAQs on the 1MORE Store on Amazon or the official 1MORE website.



