SANZUCO Wireless Intercom System User Manual

Introduction

This manual provides detailed instructions for setting up and operating your SANZUCO Wireless Intercom System. Designed for seamless communication in homes, offices, and multi-room environments, this system offers full-duplex, hands-free, and real-time two-way communication. Please read this manual thoroughly to ensure optimal performance and longevity of your intercom system.

What's Included

Your SANZUCO Wireless Intercom System package contains the following items:

• 2 x Full Duplex Intercom Units
• 2 x Power Cords
• 2 x Chargers
• 1 x User Manual (this document)

Image: Two SANZUCO wireless intercom units, as included in the package.

Setup Guide

The SANZUCO intercom system is designed for ease of use and comes pre-configured. Simply plug in the units to a power source, and they are ready for immediate use. No complex setup or pairing is required for basic operation.

Initial Power-Up

1. Connect the provided power cord to the USB Type C port on the intercom unit.
2. Plug the charger into a standard electrical outlet.
3. The unit will power on automatically. The display will show the current channel (e.g., CHANNEL A) and local number.

Image: Detailed diagram of the intercom unit, highlighting its components and dimensions.

Changing Intercom Channels and Local Numbers

Your intercom system features 18 channels (CODE A1-9, B1-9) to prevent interference. For 1-to-1 communication, ensure intercoms are on the same code channel but have different local numbers. For group calls, ensure all intercoms are in the same group.

To change the local number or channel code:

1. Press the MENU button.
2. Use the number pad (1-9) to select your desired local number.
3. To change the channel code (A or B), press the MENU button again and then use the VOL+ or VOL- buttons to switch between Code A and Code B.
4. Press the GROUP button to confirm your selection.

Operating Modes

Full Duplex Communication (1-to-1)

The system supports full-duplex communication, allowing both parties to speak and listen simultaneously, similar to a phone call. To initiate a 1-to-1 call:

1. Ensure both intercoms are on the same channel code (A or B) but have different local numbers.
2. On your unit, press the local number of the intercom you wish to call.
3. The receiving intercom will ring, and once answered (or automatically answered if enabled), you can begin your conversation.

Image: Demonstrates hands-free communication between two individuals using the intercom.

Group Call Function (One-to-Many)

The group call function allows you to broadcast your message to all intercoms within the same group. This is ideal for announcements or multi-person communication.

1. Ensure all intercoms intended for the group call are set to the same group channel.
2. Press the GROUP button on your unit.
3. Your message will be broadcast to all units in that group.

Image: Visual representation of the group call feature, connecting multiple intercom units.

Automatic Answer Function

When enabled, the automatic answer function allows a receiving intercom to answer an incoming call after two rings without requiring manual intervention. This is particularly useful for elderly care or situations where immediate hands-free communication is needed.

To turn the automatic answering function ON:

• Long press the VOL- key until you hear a beep. A bell icon will appear on the display, indicating success.

To turn the automatic answering function OFF:

• Long press the VOL- key again until you hear a beep. The bell icon will disappear, indicating the function is off.

Silent Mode

When silent mode is turned on, you will not hear the ringing of incoming calls. This is useful for quiet environments.

To turn silent mode ON:

• Long press the VOL+ key until you hear a beep. A speaker-with-slash icon will appear on the display, indicating success.

To turn silent mode OFF:

• Long press the VOL+ key again until you hear a beep. The speaker-with-slash icon will disappear, indicating the function is off.

Replay Function

The replay function allows you to quickly redial the last number called. This saves time by eliminating the need to re-enter the number.

• Simply press the Dial button (green phone icon) to automatically call the last dialed number.

Key Features

• Extended Range: Enjoy communication up to 5300 feet (approximately 1615 meters) in open areas, making it suitable for large homes, offices, and multi-building properties.
• Crystal Clear Sound: Equipped with high-fidelity processing, the intercom delivers clear and crisp audio for effective communication.
• Anti-Interference Technology: With 18 channels (A1-9, B1-9) and 2 secret codes, the system minimizes interference, ensuring reliable connections.
• Hands-Free Operation: Full-duplex communication and automatic answer capabilities allow for convenient hands-free conversations.
• FCC Certified: The intercom system has passed FCC certification, ensuring compliance with safety and quality standards.

Image: Overview of the intercom's key features and capabilities.

Troubleshooting

If you encounter any issues with your SANZUCO Wireless Intercom System, please consider the following common solutions:

• No Power: Ensure the power cord is securely connected to both the intercom unit and a working electrical outlet. Verify the outlet has power.
• No Communication: Check that both intercom units are powered on and set to the correct channel code (A or B). For 1-to-1 calls, ensure they have different local numbers. For group calls, ensure they are in the same group.
• Static or Poor Sound Quality: Move the intercom units closer to each other or away from potential sources of interference (e.g., large metal objects, other electronic devices). Ensure the units are within the effective operating range.
• Unit Not Responding: Try unplugging the unit from the power source, waiting a few seconds, and then plugging it back in to perform a soft reset.

For persistent issues or further assistance, please refer to the Warranty & Support section for contact information.

Specifications

Warranty & Support

SANZUCO is committed to providing high-quality products and excellent customer service. Your intercom system comes with dedicated support to ensure your satisfaction.

Customer Support

If you have any questions, concerns, or require assistance with your intercom system, our customer support team is available 24/7. Please contact us through the seller's contact information on the platform where you purchased the product.

Video Tutorials

In addition to this manual, SANZUCO provides helpful video tutorials for intercom operation. These videos can be accessed through the official SANZUCO store page or product listing where you purchased your intercom system. They offer visual guidance for setup, feature usage, and troubleshooting.