1. Introduction
This manual provides comprehensive instructions for the safe installation, efficient operation, and proper maintenance of your POXURIO 400W Macerator Pump. This pump is engineered to manage wastewater from various fixtures such as toilets, sinks, laundry machines, and bathtubs in locations where conventional gravity drainage systems are not feasible, typically in basements or extensions below the main sewer line.
Please read this manual thoroughly before installation and operation to ensure optimal performance and longevity of the unit.
2. Safety Instructions
Adherence to these safety guidelines is crucial for preventing personal injury and damage to the pump.
- Electrical Safety: Always disconnect the power supply before performing any installation, maintenance, or troubleshooting. Ensure the pump is properly grounded according to local electrical codes. Do not operate the pump with a damaged power cord or plug.
- Water Safety: Never operate the pump dry. Ensure the pump is submerged or has water flowing through it during operation to prevent overheating. Do not use the pump for flammable, explosive, or corrosive liquids.
- Installation: Installation should be performed by a qualified professional or in strict accordance with local plumbing and electrical codes. Ensure all connections are watertight and secure.
- Maintenance: Always wear appropriate personal protective equipment (PPE) such as gloves and eye protection during maintenance.
- Children and Pets: Keep children and pets away from the pump and its operating area.
3. Package Contents
Verify that all components listed below are present in your package:
- 1 x POXURIO Macerator Pump Unit
- 1 x Check Valve
- 3 x Rubber Tubes
- 3 x Snap Hoops (32mm-50mm)
- 1 x Snap Hoop (20mm-32mm)
- 1 x Plug Mounted On The Pump

Image showing the POXURIO macerator pump and its included accessories: 1x Check Valve, 3x Rubber Tube, 3x Snap Hoop (32mm-50mm), 1x Snap Hoop (20mm-32mm), 1x Plug Mounted On The Pump.
4. Specifications
| Power | 400W (1/2 HP) |
| Flow Rate | 1600 GPH |
| Max Vertical Discharge | 26.7 feet (approx. 8.1 meters) |
| Max Horizontal Discharge | 267 feet (approx. 81.4 meters) |
| Inlets | 3 x Ø 40mm universal side wastewater inlets |
| Noise Level | 45 dB |
| Material | ABS Heat-Resistant |
| Max Water Temperature | 75°C (continuous), 90°C (for 4 hours) |
| Product Dimensions (L x W x H) | 11.8” x 6.5” x 7.1” (30cm x 16.5cm x 18cm) |
| Item Weight | 5.45 Kilograms |

Diagram illustrating the vertical and horizontal discharge capabilities of the 400W macerator pump, showing maximum lift of 7m (26.7ft) and horizontal discharge with varying gradients.

Image highlighting the heat-resisting feature of the POXURIO macerator pump, capable of withstanding temperatures up to 194°F (90°C).
5. Installation and Setup
Proper installation is critical for the pump's performance and to prevent issues. It is recommended to consult a qualified plumber for installation.
5.1 Placement
- Place the macerator pump on a firm, level surface. Its compact design (L 11.8” x W 6.5” x H 7.1”) allows for installation in shallow spaces, such as under a sink or behind a toilet.
- Ensure adequate ventilation around the unit.
- Position the pump as close as possible to the fixtures it will serve to minimize pipe runs.
5.2 Connecting Inlets
The pump features three Ø 40mm universal side wastewater inlets. These can be connected to various fixtures:
- Toilet (if applicable, ensure it's a macerating-compatible toilet or connect to a separate macerating toilet outlet)
- Washbasins/Sinks
- Showers
- Laundry machines
- Bathtubs
Use the provided rubber tubes and snap hoops to secure connections. Ensure all inlet connections are sealed tightly to prevent leaks.

Diagram showing the POXURIO macerator pump with its three side inlets and a single vertical outlet, indicating the direction of wastewater flow.
5.3 Connecting Discharge Pipe
Connect the discharge pipe to the pump's outlet. The pump supports various pipe sizes for macerating applications:
- 3 x Ø40mm External
- 1 x Ø32mm External
- 1 x Ø25/32/40/48mm External (for the main outlet)
Ensure the discharge pipe has a slight downward slope (minimum 1%) towards the main sewer line after any vertical lift to facilitate flow. Install the included check valve on the discharge line to prevent backflow.

Diagram illustrating the various pipe sizes for macerating pump connections: 3 x Ø40mm External, 1 x Ø32mm External, and 1 x Ø25/32/40/48mm External for the main outlet.
5.4 Electrical Connection
Connect the pump to a dedicated, properly grounded electrical outlet. Ensure the voltage matches the pump's requirements. Do not use extension cords.

Image demonstrating the wide application of the POXURIO macerator pump, connecting to a washer, toilet, sink, and bathtub.
6. Operation
The POXURIO Macerator Pump operates automatically. When wastewater enters the unit, an internal sensor activates the motor, which macerates solids and pumps the liquid through the discharge pipe to the main sewer line.
- Automatic Activation: The pump will start and stop automatically as wastewater levels rise and fall.
- Quiet Operation: The pump is designed for low noise operation, typically around 45 dB, minimizing disturbance.
- Temperature Tolerance: The pump can handle hot water up to 75°C continuously and 90°C for periods of up to 4 hours.
Important: Do not dispose of foreign objects such as sanitary products, wet wipes, excessive grease, or harsh chemicals into fixtures connected to the macerator pump, as this can cause blockages and damage the unit.
7. Maintenance
Regular maintenance ensures the longevity and efficient operation of your macerator pump.
- Regular Inspection: Periodically check the pump and all connections for any signs of leaks, damage, or unusual noises.
- Cleaning: If the pump's performance decreases or if odors occur, it may require cleaning. Always disconnect power before attempting any cleaning or servicing. Use a mild, non-abrasive cleaner specifically designed for macerator pumps. Avoid harsh chemicals that can damage internal components.
- Blockage Prevention: Be mindful of what goes into the connected fixtures. Avoid disposing of non-biodegradable items.
- Winterization (if applicable): If the pump is installed in an unheated area subject to freezing temperatures, it must be drained and disconnected for winter to prevent damage from freezing water.
8. Troubleshooting
Before contacting support, review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start | No power; tripped circuit breaker; faulty wiring; motor obstruction. | Check power supply and circuit breaker. Ensure proper electrical connection. Disconnect power and check for obstructions in the impeller. |
| Pump runs continuously | Leaking fixture; faulty level sensor; check valve issue; small continuous water flow. | Check all connected fixtures for leaks. Inspect the check valve for proper function. Ensure no constant trickle of water into the unit. |
| Reduced pumping performance | Partial blockage in pump or discharge pipe; incorrect pipe sizing; airlock. | Disconnect power and inspect for blockages. Verify discharge pipe diameter is appropriate. Bleed any air from the system if necessary. |
| Unusual noise or vibration | Foreign object in impeller; loose mounting; worn bearings. | Disconnect power and check for foreign objects. Ensure the pump is securely mounted. If noise persists, professional service may be required. |
| Flow switch acting up | Sensor malfunction; debris interfering with sensor. | Disconnect power. Inspect the flow switch/sensor area for any debris or buildup. If the issue persists, contact customer support. |
If you are unable to resolve the issue using the troubleshooting guide, please contact POXURIO customer support.
9. Warranty and Support
For warranty information, product support, or to inquire about replacement parts, please contact POXURIO customer service directly. Keep your purchase receipt as proof of purchase for any warranty claims.
Contact details can typically be found on the product packaging or the official POXURIO website.