Hisense 65E7Q QLED Smart TV 65-inch User Manual

1. Product Overview

The Hisense 65E7Q QLED Smart TV offers a premium viewing experience with its 65-inch QLED display. This television integrates advanced technologies such as Dolby Vision and Dolby Atmos for immersive audio-visuals, AI Smooth Motion for fluid images, and dedicated modes for gaming and sports. Powered by the VIDAA operating system, it provides easy access to a wide range of streaming content and smart features, including voice control.

Front view of the Hisense 65E7Q QLED Smart TV.

Key Features:

• QLED Colour: Experience rich, vibrant, and realistic colors.
• AI Smooth Motion: Advanced MEMC and 3D Noise Reduction for fluid, blur-free images.
• Dolby Vision & Dolby Atmos: Cinematic picture and immersive sound for an enhanced entertainment experience.
• Game Mode Plus: Reduces input lag to 16ms, with 60Hz VRR and ALLM for ultra-fluid gaming.
• AI Sports Mode: Optimizes picture and sound for sports content, reducing motion blur and enhancing stadium-like audio.
• AI 4K Upscaler: Enhances blurry images to near-4K quality.
• VIDAA Smart TV OS: Fast, secure, and intuitive operating system with access to popular streaming applications.
• Voice Control: Integrated Alexa and VIDAA Voice for convenient operation.

2. Safety Information

Please read all safety instructions carefully before using your TV. Keep this manual for future reference. Always ensure the TV is placed on a stable surface to prevent tipping. Do not expose the TV to rain or moisture. Refer to the full safety guidelines in the included safety manual.

3. Package Contents

Verify that all items are present in the box:

• Hisense 65E7Q QLED Smart TV
• Power Cable
• Remote Control (with 1 AAAA battery included)
• TV Stand (2 pieces)
• Screws for Stand Assembly
• User Manual (this document)
• Warranty Card

4. Setup

4.1 Assembling the Stand

1. Carefully place the TV screen-down on a soft, flat surface to prevent damage.
2. Align the stand pieces with the corresponding slots on the bottom of the TV.
3. Secure the stand pieces using the provided screws. Ensure they are tightened firmly.

Diagram illustrating TV dimensions and stand installation points.

4.2 Wall Mounting

If you plan to wall mount your TV, ensure you use a VESA-compatible wall mount kit (not included). The Hisense 65E7Q supports a VESA mounting standard of 600 x 400 mm. Follow the instructions provided with your wall mount kit for safe installation.

4.3 Connecting Peripherals

Connect your external devices to the TV's ports as needed. Refer to the port diagram below:

Rear view showing available ports and connections.

• HDMI Ports (x3): Connect Blu-ray players, game consoles, and other HDMI devices. One port supports eARC for enhanced audio return.
• USB Ports (x2): Connect USB flash drives for media playback. (1x USB 3.0, 1x USB 2.0)
• Antenna Inputs (x2): Connect your terrestrial or cable antenna.
• Ethernet (LAN): For wired network connection.
• Optical Audio Out: Connect to a soundbar or audio receiver for digital audio.
• Headphone Jack: For private listening.
• AV Inputs: For connecting older devices using composite video and stereo audio cables.

4.4 Initial Power On

1. Connect the power cable to the TV and then to a power outlet.
2. Press the power button on the remote control or the TV.
3. Follow the on-screen instructions to complete the initial setup, including language selection, network connection, and channel scanning.

5. Operating Your TV

5.1 Remote Control

The included remote control allows you to navigate the TV's features. Insert the provided AAAA battery into the remote. The remote supports voice control for convenient operation.

Hisense Smart TV remote control with dedicated app buttons and voice control.

5.2 Smart TV Features (VIDAA OS)

Your Hisense TV runs on the VIDAA operating system, offering a user-friendly interface for accessing various applications and services.

The VIDAA Smart TV interface with popular streaming applications.

• Applications: Access pre-installed apps like Netflix, YouTube, Prime Video, and more.
• Voice Control: Use the remote's voice function to search for content, adjust settings, or interact with Alexa built-in and VIDAA Voice.
• Screen Mirroring (AirPlay): Share content from your Apple devices directly to the TV.
• Share to TV: Easily send content from your mobile devices to the TV.

5.3 Picture Settings

Optimize your viewing experience with various picture enhancement technologies:

• QLED Colour: Delivers over a billion shades of vibrant, lifelike colors.
• AI 4K Upscaler: Automatically enhances lower-resolution content to near-4K quality.
• AI Smooth Motion: Reduces motion blur in fast-paced scenes, ensuring clear and fluid visuals.
• Dolby Vision: Provides stunning brightness, contrast, and color for a dramatic visual experience.
• Filmmaker Mode: Preserves the original aspect ratio, colors, and frame rates to display movies as intended by the director.
• AI Light Sensor: Intelligently adjusts screen brightness based on ambient light for optimal viewing and energy efficiency.
• Eye Care Mode: Reduces blue light emission to minimize eye strain.
• Energy Saving Mode: Optimizes power consumption without significantly compromising picture quality.

QLED technology delivers over a billion vibrant color tones.

AI 4K Upscaler enhances lower resolution content to near 4K clarity.

AI Smooth Motion ensures fluid images without blur, especially in fast-moving scenes.

Filmmaker Mode presents content exactly as the director intended.

5.4 Sound Settings

Enhance your audio experience with:

• Dolby Atmos: Immersive, multi-dimensional sound that fills your room.
• Integrated Speaker: Built-in speakers with a maximum output of 1 Watt per channel.
• EzPlay: Seamlessly control compatible Hisense soundbars directly from your TV screen.

Dolby Vision and Dolby Atmos combine for a spectacular audio-visual experience.

5.5 Gaming Features

For gamers, the TV offers:

• Game Mode Plus: Reduces input lag to 16ms, ensuring responsive gameplay.
• 60Hz VRR (Variable Refresh Rate): Synchronizes the TV's refresh rate with the game console's output to prevent screen tearing.
• ALLM (Auto Low Latency Mode): Automatically switches the TV to low-latency mode when a game is detected.
• Game Bar: An integrated control center for quick access to game settings and real-time performance monitoring.

Game Mode Plus provides ultra-fluid, lag-free gaming.

The Game Bar offers centralized control for game settings.

5.6 Sports Features

• AI Sports Mode: Automatically detects sports content and optimizes picture and sound settings for a stadium-like experience, enhancing clarity and audio effects.

6. Maintenance

6.1 Cleaning the TV

• Always unplug the TV before cleaning.
• Use a soft, dry, lint-free cloth to gently wipe the screen and TV body.
• For stubborn marks, lightly dampen the cloth with water or a specialized screen cleaner (do not spray directly onto the screen).
• Avoid using abrasive cleaners, alcohol, benzene, or thinners, as these can damage the TV's surface.

6.2 Software Updates

Your TV may receive software updates periodically to improve performance and add new features. Ensure your TV is connected to the internet to receive these updates. You can usually check for updates manually in the TV's settings menu.

7. Troubleshooting

If you encounter issues with your TV, refer to the following common solutions:

• No Power: Check if the power cable is securely connected and the power outlet is working. Try a different outlet.
• No Picture/Sound: Ensure the correct input source is selected. Check all cable connections (HDMI, antenna).
• Remote Control Not Working: Check the battery (1 AAAA battery). Ensure there are no obstructions between the remote and the TV.
• Network Connection Issues: Verify your Wi-Fi password or Ethernet cable connection. Restart your router.
• Poor Picture Quality: Adjust picture settings (brightness, contrast, sharpness). Ensure the input source is providing a high-quality signal.
• Sound Distortion: Check audio settings. If using external speakers, ensure they are connected correctly.

For more detailed troubleshooting, consult the full electronic user manual or contact Hisense customer support.

8. Specifications

Detailed technical specifications for the Hisense 65E7Q QLED Smart TV:

Energy label for the Hisense 65E7Q TV.

For more detailed product information, please refer to the EPREL database: https://eprel.ec.europa.eu/qr/2220102

9. Warranty and Support

9.1 Product Warranty

This Hisense TV comes with a 3-year product warranty. Please retain your proof of purchase for warranty claims.

9.2 Spare Parts Availability

Spare parts for this model are guaranteed to be available in the EU for a duration of 10 years from the product's market introduction.

9.3 Customer Support

For technical assistance, troubleshooting, or warranty service, please contact Hisense customer support. Refer to the contact information provided in your warranty card or visit the official Hisense website for your region.