Introduction
Thank you for choosing the 1MORE Q21 Wireless Earbuds. These earbuds are designed to provide a superior audio experience with advanced features such as intelligent noise reduction, crystal-clear calls, and Hi-Res Wireless audio support with LDAC codec. This manual will guide you through the setup, operation, and maintenance of your new earbuds to ensure optimal performance and longevity.
What's in the Box
- 1MORE Q21 Wireless Earbuds (Left and Right)
- Charging Case
- USB-C Charging Cable
- Multiple sizes of Eartips (S, M, L)
- User Manual
Image: The 1MORE Q21 Wireless Earbuds in their open charging case, showcasing the white color variant.
Setup
1. Initial Charging
Before first use, fully charge the earbuds and the charging case. Place the earbuds into the charging case and connect the USB-C cable to the charging port on the case and a power source. The indicator light on the case will show charging status.
- A full charge provides up to 5.5 hours of playback for a single earbud (ANC off) and up to 22 hours with the charging case.
- With ANC on, a single earbud provides up to 4 hours, and up to 16 hours with the charging case.
Image: Diagram illustrating the battery life of the 1MORE Q21 earbuds with and without Active Noise Cancellation (ANC).
2. Bluetooth Pairing
- Open the charging case. The earbuds will automatically enter pairing mode (indicator light will flash).
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for "1MORE Q21" in the list of available Bluetooth devices and select it to connect.
- Once connected, the indicator light on the case will turn off, and you will hear a confirmation tone.
The earbuds support Bluetooth 5.4 for a fast and stable connection up to 10 meters.
Image: A person smiling while using the 1MORE Q21 earbuds with a smartphone, symbolizing fast and stable Bluetooth 5.4 connectivity.
3. Dual Device Connection
The 1MORE Q21 earbuds can connect to two devices simultaneously, allowing seamless switching between them (e.g., laptop and phone). To enable this feature, ensure both devices are paired and connected to the earbuds.
Operating Instructions
Touch Controls
The earbuds feature customizable touch controls for easy management of music, calls, and noise cancellation modes.
Image: A visual representation of the touch control area on the 1MORE Q21 earbud, highlighting the ease of gesture-based control.
| Action | Function |
|---|---|
| Single Tap | Play/Pause, Answer/End Call |
| Double Tap | Next Track, Reject Call |
| Triple Tap | Previous Track |
| Press and Hold (Left Earbud) | Toggle Noise Cancellation Modes (ANC On/Off/Transparency) |
| Press and Hold (Right Earbud) | Activate Voice Assistant |
Noise Cancellation (QuietMax)
The 1MORE Q21 features QuietMax intelligent noise reduction technology. You can switch between Active Noise Cancellation (ANC), Transparency Mode, and ANC Off using the touch controls or the 1MORE app.
Image: A person wearing the 1MORE Q21 earbuds, with visual effects indicating sound waves being cancelled by QuietMax intelligent noise reduction.
Crystal-Clear Calls (AI Dual-Mics)
Equipped with 4 AI microphones (two per earbud), the Q21 ensures your voice is clear during calls by effectively reducing ambient noise.
Image: A person wearing the 1MORE Q21 earbuds, with a visual representation of sound waves indicating clear voice pickup by the AI Dual-Mics during a call.
1MORE Music App & EQ Presets
Download the 1MORE Music App to unlock full customization options, including 6 professional EQ presets tailored for different music genres, or create your own personalized equalization profile. Your preferences are automatically saved.
The earbuds support LDAC codec for Hi-Res Wireless audio, providing ultra-detailed sound up to 40 kHz.
Image: A diagram comparing the sound quality and bitrate of SBC (328 kbps) versus LDAC (990 kbps) for the 1MORE Q21 earbuds, illustrating a 300% enhancement with LDAC.
Maintenance
Cleaning
Regularly clean your earbuds and charging case to maintain optimal performance and hygiene.
- Use a soft, dry, lint-free cloth to wipe the earbuds and charging case.
- For earwax or debris in the eartips or speaker mesh, use a small, soft brush or cotton swab.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
Storage
When not in use, store the earbuds in their charging case to protect them and keep them charged.
Water Resistance (IPX5)
The 1MORE Q21 earbuds are rated IPX5 water-resistant, meaning they can withstand sweat, splashes, and light rain. They are not designed for submersion in water or for use during swimming. Ensure the earbuds are dry before placing them back into the charging case to prevent damage.
Image: Two 1MORE Q21 earbuds shown with water droplets, illustrating their IPX5 water resistance, suitable for workouts or light rain.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing | Ensure earbuds are charged. Place them back in the case, close, then open to re-enter pairing mode. Check your device's Bluetooth settings. |
| No sound from one earbud | Ensure both earbuds are charged. Try resetting the earbuds (refer to the 1MORE app or full manual for specific reset instructions). |
| Poor call quality | Ensure microphones are not obstructed. Check network signal on your phone. |
| Earbuds not charging | Check charging cable and power source. Ensure charging contacts on earbuds and case are clean and dry. |
| Touch controls unresponsive | Ensure your fingers are clean and dry. Try restarting the earbuds by placing them in the case and taking them out. |
For more detailed troubleshooting or persistent issues, please refer to the official 1MORE support website or contact customer service.
Specifications
| Feature | Detail |
|---|---|
| Model | Q21 |
| Brand | 1MORE |
| Connectivity Technology | Wireless (Bluetooth 5.4) |
| Driver | 12mm Titanium-coated Dynamic Driver |
| Audio Codec Support | LDAC (Hi-Res Wireless Audio) |
| Noise Control | Active Noise Cancellation (QuietMax Intelligent Noise Reduction) |
| Microphones | 4 AI Microphones (for clear calls) |
| Water Resistance | IPX5 |
| Battery Life (Earbuds) | Up to 5.5 hours (ANC off), 4 hours (ANC on) |
| Total Battery Life (with Case) | Up to 22 hours (ANC off), 16 hours (ANC on) |
| Charging Case | Wireless Charging compatible |
| Dimensions | 12.4 x 10.9 x 3.71 cm (Package) |
| Weight | 141 g (Product) |
| Compatible Devices | Tablets, Mobile Phones, iPhone |
Image: An exploded view diagram of the 12mm Titanium-coated Dynamic Driver within the 1MORE Q21 earbud, emphasizing its ultra-low distortion.
Warranty and Support
1MORE products come with a limited warranty. For detailed warranty information, product registration, and technical support, please visit the official 1MORE website or contact their customer service. Keep your proof of purchase for warranty claims.
Official 1MORE Store: 1MORE Store on Amazon





