Alienware AW2725Q

Alienware 27 4K QD-OLED Gaming Monitor

Model: AW2725Q - User Manual

1. Product Overview

The Alienware 27 4K QD-OLED Gaming Monitor (AW2725Q) is designed to deliver an unparalleled visual experience for gamers. Featuring a 26.7-inch 4K UHD QD-OLED panel, it offers a stunning 166 PPI pixel density, ensuring incredible detail and clarity. With a rapid 240Hz refresh rate and an ultra-low 0.03ms response time, this monitor provides buttery-smooth gameplay and minimizes motion blur. It supports NVIDIA G-SYNC Compatible, AMD FreeSync Premium Pro, and VESA AdaptiveSync technologies for tear-free visuals, along with Dolby Vision and VESA DisplayHDR True Black 400 for exceptional color accuracy and contrast.

Key Features:

  • Ultimate Clarity: Advanced ultra-precise QD-OLED inkjet printing technology for 166 PPI at 4K resolution.
  • Fluid Gameplay: Responsive 240Hz refresh rate and 0.03ms response time for smooth visuals.
  • Adaptive Sync: NVIDIA G-SYNC Compatible, AMD FreeSync Premium Pro, and VESA AdaptiveSync for tear-free gaming.
  • Stunning HDR: Infinite contrast ratio, Dolby Vision, and VESA DisplayHDR True Black 400 for greater visual depth.
  • Ergonomic Design: Innovative 360-degree ventilation, improved cable management, and space-efficient stand.

2. Package Contents

Ensure all items are present before proceeding with setup:

  • Monitor with stand
  • Power cable
  • 1 x HDMI cable - 1.80m
  • 1 x DisplayPort-DisplayPort cable - 1.80 m
  • 1 x USB Type-A to Type-B 5Gbps cable - 1.80 m
  • Microfiber cloth
  • QR Card
  • Alienware Sticker
  • Safety/Environmental/Regulatory Information

3. Setup Guide

3.1 Unpacking and Assembly

Carefully remove the monitor and its components from the packaging. The stand is designed for easy assembly. Attach the stand base to the stand riser, then secure the assembled stand to the back of the monitor until it clicks into place. Refer to the included quick setup guide for detailed visual instructions.

Alienware AW2725Q Monitor front view on stand

Figure 1: Front view of the Alienware AW2725Q Monitor with its stand.

Alienware AW2725Q Monitor back view with stand

Figure 2: Rear view of the Alienware AW2725Q Monitor, showing the attachment point for the stand.

3.2 Connecting the Monitor

Connect the monitor to your computer or other devices using the appropriate cables. Ensure the cables are securely plugged into the correct ports.

  • Power Connection: Connect the power cable to the monitor's power port and then to a wall outlet.
  • Video Connection: Use either the provided HDMI or DisplayPort cable to connect your computer's graphics card to the corresponding input on the monitor. For optimal performance (4K at 240Hz), DisplayPort 1.4 is recommended.
  • USB Upstream Connection: Connect the USB Type-A to Type-B cable from your computer to the monitor's USB upstream port to enable the monitor's USB downstream ports.
  • USB Downstream Ports: Use the USB Type-A ports on the monitor for connecting peripherals like keyboards, mice, or external storage devices.
Alienware AW2725Q Monitor bottom view showing all ports

Figure 3: Bottom view of the monitor displaying the various input and output ports.

3.3 Initial Power On

Once all connections are made, press the power button on the monitor. The monitor should automatically detect the input signal. If not, use the On-Screen Display (OSD) joystick to manually select the input source.

4. Operating Instructions

4.1 On-Screen Display (OSD) Navigation

The monitor's settings are controlled via a joystick located on the bottom-right side of the monitor. Push the joystick in to access the main OSD menu, and use the joystick to navigate through options (up, down, left, right) and confirm selections.

4.2 Display Settings

  • Resolution & Refresh Rate: Ensure your operating system and graphics card settings are configured to the monitor's native 4K (3840x2160) resolution and 240Hz refresh rate for the best experience.
  • HDR (High Dynamic Range): Enable HDR in your operating system's display settings to take advantage of the monitor's Dolby Vision and VESA DisplayHDR True Black 400 capabilities.
  • Adaptive Sync Technologies: Verify that NVIDIA G-SYNC Compatible or AMD FreeSync Premium Pro is enabled in your graphics card control panel for tear-free and smooth gaming.
  • Color Calibration: The monitor is factory calibrated for color accuracy. Further adjustments can be made via the OSD menu under 'Color' settings if desired.

5. Maintenance and Care

5.1 Cleaning the Monitor

To clean the monitor screen, gently wipe it with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a mild, non-abrasive screen cleaner. Avoid using harsh chemicals or abrasive materials that could damage the screen surface.

5.2 Preventing Burn-in (OLED Specific)

As an OLED display, this monitor is equipped with features to mitigate the risk of image retention or burn-in. To further protect your display:

  • Enable Pixel Refresh: The monitor performs automatic pixel refresh cycles after certain idle periods. Ensure this feature is enabled in the OSD.
  • Use Screen Savers: Configure your operating system to activate a screen saver after a short period of inactivity.
  • Hide Taskbar: Set your operating system's taskbar to auto-hide when not in use.
  • Vary Content: Avoid displaying static images or elements for extended periods.

6. Troubleshooting

If you encounter issues with your Alienware monitor, refer to the table below for common problems and solutions:

ProblemPossible CauseSolution
No image on screenNo power, incorrect input source, loose video cable.Check power connection, select correct input via OSD, re-seat video cable.
Image flickering or tearingAdaptive Sync not enabled, outdated graphics drivers.Enable G-SYNC/FreeSync in GPU control panel, update graphics drivers.
Colors appear incorrectIncorrect color profile, HDR not enabled.Adjust color settings in OSD, enable HDR in OS display settings.
USB ports not workingUSB upstream cable not connected.Connect the USB Type-A to Type-B upstream cable from monitor to PC.

7. Technical Specifications

Detailed specifications for the Alienware AW2725Q monitor:

FeatureSpecification
Display Size27 Inches
Screen Resolution3840x2160 (4K UHD)
Max Refresh Rate240 Hz
Response Time0.03ms (GtG)
Panel TypeQD-OLED
Aspect Ratio16:9
HDR SupportDolby Vision, VESA DisplayHDR True Black 400
Adaptive SyncNVIDIA G-SYNC Compatible, AMD FreeSync Premium Pro, VESA AdaptiveSync
Connectivity2x HDMI 2.1, 1x DisplayPort 1.4, USB 3.2 Gen1 Hub
ColorBlack
Item Weight14.97 pounds
Product Dimensions8.27 x 24 x 15.98 inches
ManufacturerDell
Country of OriginChina
First Available DateMarch 14, 2025

8. Warranty and Support

The Alienware AW2725Q Gaming Monitor comes with a standard manufacturer's warranty. For specific warranty terms, registration, and technical support, please visit the official Alienware support website or refer to the documentation included in your product package.

You can also find additional information and support resources by visiting the Alienware Store on Amazon.

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