1. Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your HM 7KW Wall-Mounted EV Charger Station. Please read this manual thoroughly before using the product and retain it for future reference.
The HM 7KW EV Charger Station is designed for charging new energy vehicles. It features comprehensive protection functions, ensuring safety and reliability. Its robust design offers good dust-proof and waterproof capabilities (IP54 rated), moisture-proof, rain-proof, and mildew-proof properties, making it suitable for outdoor installation in various locations such as urban residential areas, shopping malls, and power business places.
2. Safety Information
Important Safety Instructions:
- Always ensure the charger is installed by a qualified electrician in accordance with all local and national electrical codes.
- Do not attempt to open, disassemble, repair, or modify the charger. This may cause damage, electric shock, or fire, and will void the warranty.
- Keep the charging cable and connector away from water, heat, and sharp objects.
- Do not use the charger if it or the charging cable is damaged. Contact customer support immediately.
- Ensure the charging connector is fully inserted into the vehicle's charging port before initiating a charge.
- In case of an emergency, press the emergency stop button on the charger to immediately cut power.
- Children should be supervised to ensure they do not play with the appliance.

Image: Emergency Power Off Button. This red button is located on the side of the charger and is essential for immediately cutting power in an emergency.
3. Package Contents
Please check the package contents upon receipt. If any items are missing or damaged, contact customer support.
- HM 7KW EV Charger Station (Main Unit)
- Type 2 Charging Cable (5 meters)
- RFID Cards (Quantity may vary, typically 2)
- Mounting Hardware (Screws, wall anchors)
- User Manual (This document)
4. Product Overview
The HM 7KW EV Charger Station is a wall-mounted unit designed for efficient electric vehicle charging. It features a Type 2 plug, suitable for European standard EVs, and operates via RFID card authorization.

Image: HM 7KW EV Charger Station. This shows the main unit mounted on a wall with the charging cable and connector.

Image: Charger Station and Cable. A closer look at the charger unit and the attached Type 2 charging cable.

Image: Type 2 Plug Pins. This image displays the internal pin configuration of the Type 2 charging connector.

Image: Rear of Charger and Plug. This view shows the back of the charger unit, including mounting and cable entry points, next to the Type 2 connector.
5. Setup and Installation
Installation of the EV charger must be performed by a certified electrician to ensure compliance with all electrical safety standards and local regulations.
5.1 Site Selection
- Choose a location that is easily accessible for vehicle charging.
- Ensure the mounting surface is sturdy enough to support the weight of the charger.
- The charger is IP54 rated, suitable for outdoor use, but protection from direct heavy rain or snow is recommended for longevity.
- Maintain adequate clearance around the charger for ventilation and access.
5.2 Electrical Connection
- The charger requires a 220V AC power supply with a dedicated 32A circuit.
- Install appropriate circuit breakers and residual current devices (RCDs) as required by local codes.
- Ensure proper grounding of the unit.
- Connect the input power cables to the designated terminals inside the charger unit. Refer to the wiring diagram provided with the product packaging for specific connections.
5.3 Mounting the Charger
- Mark the drilling points on the wall using the charger's mounting bracket as a template.
- Drill holes and insert wall anchors.
- Secure the charger to the wall using the provided screws.
- Ensure all cable glands are tightened to maintain the IP rating.
6. Operating Instructions
This HM EV Charger Station operates using RFID card authorization.
6.1 Starting a Charge
- Ensure the charger is powered on and the LED indicator shows a ready state (e.g., solid green or blue).
- Connect the Type 2 charging connector to your electric vehicle's charging port. Ensure it is securely latched.
- Hold your RFID card near the RFID reader area on the charger (indicated by the RFID symbol).
- The charger will authenticate the card. Once authorized, the charging process will begin, and the LED indicator will change to show active charging (e.g., flashing green/blue).
6.2 Stopping a Charge
- To stop charging, hold your RFID card near the RFID reader area again. The charger will stop the charging session.
- Alternatively, you can stop the charge from your vehicle's infotainment system or by pressing the emergency stop button on the charger.
- Once charging has stopped, disconnect the Type 2 charging connector from your vehicle.
- Return the charging cable to its storage position (if applicable) to prevent damage.
6.3 LED Indicators
The charger features LED indicators to communicate its status:
- Solid Green/Blue: Ready for charging.
- Flashing Green/Blue: Charging in progress.
- Solid Red: Error or fault detected. Refer to the Troubleshooting section.
- No Light: Power off or no power supply.
7. Maintenance
Regular maintenance ensures the longevity and safe operation of your EV charger.
- Cleaning: Periodically wipe the charger unit and cable with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the unit is powered off before cleaning.
- Inspection: Regularly inspect the charging cable, connector, and the charger unit for any signs of damage, wear, or corrosion. Check for loose connections.
- Cable Management: Avoid kinking or bending the charging cable sharply. Store the cable properly when not in use to prevent tripping hazards and damage.
- Environmental Protection: While the unit is weather-resistant, extreme conditions can affect performance. Ensure proper drainage around the installation area.
8. Troubleshooting
If you encounter issues with your EV charger, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Charger not powering on (No LED light) | No power supply; circuit breaker tripped. | Check the main power supply and circuit breaker. Ensure the charger is properly connected to the electrical grid. |
| Charging does not start after connecting and swiping RFID card | RFID card not recognized; connector not fully inserted; vehicle not ready to charge; internal fault. | Try another RFID card if available. Re-insert the charging connector firmly. Check your vehicle's charging status. If the issue persists, contact support. |
| Charger shows a red error light | Internal fault; overcurrent; overvoltage; short circuit. | Disconnect the charger from the vehicle and power cycle the unit (turn off and on at the circuit breaker). If the error persists, contact customer support. |
| Slow charging speed | Vehicle limitation; power supply issue. | Ensure your vehicle is capable of 7KW AC charging. Check the input voltage and current to the charger. |
If the problem persists after attempting these solutions, please contact HM customer support.
9. Specifications
Below are the technical specifications for the HM 7KW Wall-Mounted EV Charger Station (RFID Card Swipe model):

Image: Technical Parameters Infographic. This graphic provides a summary of the charger's specifications and features.
| Parameter | Value |
|---|---|
| Brand | HM |
| Model Name | 7KW-can customed |
| Model Number | RFID card swipe |
| Input Voltage | 220 Volts AC |
| Amperage | 32 Amps |
| Wattage | 7000 watts (7KW) |
| Charging Plug Type | Type 2 (IEC 62196) |
| Cable Length | 5 meters |
| Start Mode | RFID Card Swiping |
| Protection Level | IP54 (Dust and splash resistant) |
| Operating Temperature | -20°C to +50°C |
| Storage Temperature | -40°C to +70°C |
| Relative Humidity | 5%–95% |
| Installation Method | Wall mounted or column installation |
| ASIN | B0F131XYX3 |
| GTIN/UPC | 743267202274 |

Image: Different Countries, Plug Types. This diagram illustrates various AC and DC charging plug standards used globally. This charger uses the Mennekes (Type 2) standard.
10. Warranty and Support
10.1 Warranty Information
The HM 7KW Wall-Mounted EV Charger Station comes with a 1-year warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by improper installation, misuse, accidents, unauthorized repairs, or natural disasters.
Extended protection plans may be available for purchase:
- 2-Year Protection Plan
- 3-Year Protection Plan
Please retain your proof of purchase for warranty claims.
10.2 Customer Support
For technical assistance, warranty claims, or any questions regarding your HM EV Charger Station, please contact HM customer support through the retailer where you purchased the product or visit the official HM store online.
Official HM Store: Visit the HM Store