Veken PFS3V401
Veken Cat Water Fountain User Manual
Model: PFS3V401
Important Safety Information
Please read this manual carefully before operating the Veken Cat Water Fountain. Keep these instructions for future reference.
- Ensure the fountain is placed on a stable, level surface.
- For indoor use only.
- Do not immerse the power adapter or cord in water.
- Always unplug the fountain before cleaning or performing maintenance.
- Keep out of reach of children and pets when not in use or during assembly/disassembly.
- Use only original Veken replacement parts and filters.
- If the power cord is damaged, it must be replaced by the manufacturer or a qualified service agent to avoid hazards.
Product Components
The Veken Cat Water Fountain package includes the following items:
- 1 x Pet Water Fountain unit (Tank, Lid, Tray, Spout, Base)
- 1 x Power Adapter
- 2 x Filters
- 2 x Pre-filter Sponges
- 1 x Silicone Mat
- 1 x Instruction Manual (this document)
- 2 x Replaceable Impellers (one pre-installed in the fountain)
- 1 x Cleaning Brush

Image: The Veken Cat Water Fountain with its various components and accessories laid out, including the main fountain unit, filters, pre-filter sponges, silicone mat, and cleaning brush.
Setup Instructions
Follow these steps to assemble and set up your Veken Cat Water Fountain:
- Clean Components: Before first use, thoroughly rinse all parts of the fountain (tank, lid, tray, spout) with water. Do not use soap or harsh detergents.
- Prepare Filter: Rinse the new filter and pre-filter sponge under running water for a few minutes to remove any loose carbon dust.
- Assemble Base and Tank: Place the fountain base on a stable surface. Position the transparent water tank onto the base, ensuring it is seated correctly.
- Install Filter and Lid: Insert the pre-filter sponge into its designated slot on the underside of the lid. Place the filter into the filter tray on top of the lid. Then, place the lid assembly onto the water tank.
- Add Water: Fill the water tank with fresh water up to the 'MAX' line. Ensure the water level is above the 'MIN' line for optimal operation.
- Attach Spout (Optional): If you prefer the spout flow mode, attach the spout to the designated opening on the lid. For spring flow, do not attach the spout.
- Connect Power: Connect the power adapter to the fountain's base and then plug it into a standard electrical outlet. The fountain will begin operating.

Image: An exploded diagram illustrating the simple assembly of the Veken Cat Water Fountain, showing the base, tank, lid, filter, tray, and spout components.

Image: A visual guide demonstrating the 4-step installation process, from filling the tank to connecting the power, for the Veken Cat Water Fountain.
Operating Instructions
Water Flow Modes
The Veken Cat Water Fountain offers two distinct water flow modes:
- Spout Flow: Provides a stream of water from the spout, mimicking a faucet. This mode is achieved by attaching the included spout.
- Spring Flow: Water bubbles up gently from the center, creating a calm, bubbling surface. This mode is achieved by not attaching the spout.

Image: A visual comparison of the two water flow modes: Spout Flow, where water streams from an attached spout, and Spring Flow, where water gently bubbles from the fountain's surface.
LED Light Control
The integrated LED light can be controlled using the button located on the power cord. Press the button to turn the light on or off according to your preference.
Quiet Operation
The fountain is designed for quiet operation (25-30dB). If you notice increased noise, check the water level. Noise may occur if the water level is near or below the 'MIN' line. Refill the tank to restore quiet operation.

Image: A cat sleeping peacefully next to the Veken Cat Water Fountain, illustrating the product's ultra-quiet operation, stated to be 25-30 dB.
Maintenance and Cleaning
Regular cleaning and maintenance are crucial for the longevity of your fountain and the health of your pet. The Veken Cat Water Fountain features a detachable tank and pump-free design for easy cleaning.
Daily Maintenance
- Check the water level and refill as needed. Always ensure the water level is above the 'MIN' line.
- Wipe down any visible debris or pet hair from the surface of the water and the fountain.
Bi-Weekly Cleaning (Every 2 Weeks)
It is recommended to clean the fountain thoroughly every two weeks to prevent debris buildup and maintain water quality.
- Unplug: Disconnect the power adapter from the wall outlet and the fountain.
- Disassemble: Remove the spout (if attached), lid, filter, and pre-filter sponge. Carefully lift the water tank from the base.
- Clean Components: Rinse all parts (tank, lid, tray, spout) under running water. Use the included cleaning brush to scrub away any residue, especially in crevices and around the impeller area. A soft sponge can be used for the tank.
- Clean Base: Wipe the base with a damp cloth. Do not immerse the base in water as it contains electrical components.
- Rinse Filter: Rinse the filter and pre-filter sponge under running water. If the filter is heavily soiled or has been in use for 3 weeks, replace it.
- Reassemble: Reassemble the fountain by following the setup instructions in reverse.

Image: A step-by-step visual guide demonstrating the cleaning process for the Veken Cat Water Fountain, showing how to clean the tank, lid, and other components.
Filter Replacement
The advanced 5-stage filtration system ensures fresh and pure water for up to 3 weeks. For optimal performance and water quality, replace the filter and pre-filter sponge every 2-3 weeks, or more frequently if you have multiple pets or notice significant debris.

Image: A detailed diagram explaining the five layers of the filtration system: High-Density Polyester Fabric I, Hygiene-Promoting Silver Particles, Coconut Shell Activated Carbon, Composite Scale Inhibitor, and High-Density Polyester Fabric II.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Fountain is not dispensing water. |
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| Fountain is making excessive noise. |
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| Water quality appears poor or cloudy. |
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| LED light is not working. |
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Specifications
| Feature | Detail |
|---|---|
| Brand | Veken |
| Model Name | Pet Fountain |
| Model Number | PFS3V401 |
| Capacity | 84 oz / 2.5 Liters |
| Dimensions (L x W x H) | 8.35" x 6.89" x 5.59" (21.2 cm x 17.5 cm x 14.2 cm) |
| Material | BPA-Free Plastic |
| Noise Level | 25-30 dB |
| Filtration System | 5-Stage Filtration (Polyester Fabric, Silver Particles, Activated Carbon, Scale Inhibitor) |
| Power Design | Magnetic Induction (Water-Electricity Separation) |
| Target Audience | Cats, Dogs, Small Animals |
| Intended Use | Indoor |

Image: The Veken Cat Water Fountain with its dimensions (6.8 in height, 8.3 in width) and an indication of its 84oz capacity, equivalent to five 17 fl oz water bottles.
Warranty and Support
Veken products are designed for quality and reliability. For any questions, concerns, or warranty claims, please contact Veken customer support. Refer to the contact information provided on the product packaging or the official Veken website for the most up-to-date support details.
Manufacturer: Veken
Date First Available: March 10, 2025
For further assistance, you may visit the official Veken store on Amazon: Veken Store
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