MECOOL KM2 Plus Android TV Box User Manual

1. Introduction

Thank you for choosing the MECOOL KM2 Plus Android TV Box. This manual provides essential information for setting up, operating, and maintaining your device. The KM2 Plus is designed to enhance your home entertainment experience with its Android 11.0 operating system, 4K resolution support, Netflix certification, Google Assistant integration, and Dolby Atmos audio capabilities, powered by the Amlogic S905X4 chipset. Please read this manual thoroughly before use to ensure proper functionality and safety.

2. What's in the Box

This image shows the items included in the MECOOL KM2 Plus package: the TV box itself, the remote control, a power adapter, an HDMI cable, and a user manual. The items are arranged around the product packaging.

• MECOOL KM2 Plus Android TV Box
• Remote Control
• Power Adapter
• HDMI Cable
• User Manual

3. Product Overview

3.1 Device Layout (Ports)

This image provides a detailed view of the MECOOL KM2 Plus TV Box's ports. It highlights the S/PDIF, AV, HDMI, LAN (Ethernet), DC IN (power), USB 2.0, USB 3.0, and TF card slot. The image also indicates support for dual-band Wi-Fi (2.4GHz/5GHz) and Bluetooth connectivity.

The MECOOL KM2 Plus TV Box features a comprehensive set of ports for various connections:

• S/PDIF: Digital audio output for connecting to external audio systems.
• AV: Analog video and audio output (for older TVs).
• HDMI: High-definition video and audio output for connecting to modern TVs or monitors.
• LAN (Ethernet): For a wired internet connection.
• DC IN: Power input port.
• USB 2.0 & USB 3.0: For connecting external storage devices (USB drives, external hard drives) or peripherals.
• TF Card Slot: For expanding storage with a microSD card.

3.2 Remote Control

This image displays the MECOOL KM2 Plus Android TV Box, a compact black square device with a light blue circular MECOOL logo on top, alongside its black remote control. The remote features a circular navigation pad, dedicated buttons for power, settings, back, home, volume, and quick access buttons for YouTube, Netflix, Prime Video, and Google Play.

The included remote control provides intuitive navigation and quick access to key functions:

• Power Button: Turns the device on or off.
• Google Assistant Button: Activates voice control.
• Navigation Pad: For menu navigation (Up, Down, Left, Right, OK).
• Back Button: Returns to the previous screen.
• Home Button: Returns to the Android TV home screen.
• Volume Buttons: Adjusts audio volume.
• Dedicated App Buttons: Quick access to YouTube, Netflix, Prime Video, and Google Play.

4. Setup

4.1 Connecting the Device

1. Connect one end of the HDMI cable to the HDMI port on the MECOOL KM2 Plus TV Box and the other end to an available HDMI input on your television.
2. Connect the power adapter to the DC IN port on the TV Box, then plug the adapter into a power outlet.
3. Turn on your television and select the correct HDMI input source using your TV's remote control.

4.2 Initial Power On and Setup Wizard

Upon first power-on, the device will guide you through an initial setup wizard:

1. Language Selection: Choose your preferred language.
2. Pair Remote Control: Follow on-screen instructions to pair the Bluetooth remote control.
3. Network Connection: Select your Wi-Fi network and enter the password, or connect an Ethernet cable for a wired connection.
4. Google Account Sign-in: Sign in with your Google account to access Google Play Store, Google Assistant, and other Google services.
5. Accept Terms of Service: Review and accept the terms and conditions.
6. Install Recommended Apps: You may be prompted to install popular streaming apps.

5. Operating Instructions

5.1 Basic Navigation

Use the navigation pad on your remote control to move between menu items and select options. The Home button will always return you to the main Android TV interface.

This image depicts the home screen of the MECOOL KM2 Plus Android TV interface on a television, showcasing a wide selection of streaming applications such as YouTube, Netflix, Prime Video, Disney+, and HBO Max. The remote control is also visible, highlighting its quick access buttons for these services.

5.2 Google Assistant (Voice Control)

A user is shown holding the MECOOL KM2 Plus remote control, demonstrating the voice control feature. A visual representation of sound waves emanates from the remote towards the television screen, indicating interaction with Google Assistant.

Press the Google Assistant button on your remote control and speak into the remote's microphone to:

• Search for movies, TV shows, or videos.
• Open applications.
• Control smart home devices.
• Get answers to questions.

5.3 Streaming Services and Applications

The MECOOL KM2 Plus TV Box is shown in front of a television screen, illustrating its capabilities. The screen displays icons for Netflix, YouTube, Prime Video, Disney+, Google Play, and indicates support for 4K HDR, Dolby Audio, and Chromecast built-in, along with Google Assistant functionality.

The MECOOL KM2 Plus comes with pre-installed applications like Netflix, YouTube, and Prime Video. You can download additional applications from the Google Play Store.

• Accessing Apps: Navigate to the 'Apps' section on the home screen or use the dedicated app buttons on the remote.
• Installing Apps: Open the Google Play Store, search for your desired app, and select 'Install'.
• Uninstalling Apps: Go to Settings > Apps, select the app, and choose 'Uninstall'.

6. Connectivity

The MECOOL KM2 Plus offers versatile connectivity options:

• Wi-Fi: Supports dual-band 2.4G/5G Wi-Fi for wireless internet access. Configure this in Settings > Network & Internet.
• Ethernet: For a stable wired internet connection, plug an Ethernet cable into the LAN port.
• Bluetooth 5.0: Connect Bluetooth peripherals such as game controllers, headphones, or keyboards. Pair devices in Settings > Remotes & Accessories.
• USB Ports: Use the USB 2.0 and USB 3.0 ports to connect external storage devices for media playback or to expand storage.

7. Specifications

8. Troubleshooting

If you encounter issues with your MECOOL KM2 Plus, refer to the following common problems and solutions:

• No Power:
  • Ensure the power adapter is securely connected to the device and a working power outlet.
  • Check if the power outlet is functional.
• No Signal on TV:
  • Verify the HDMI cable is firmly connected to both the TV Box and the TV.
  • Confirm your TV is set to the correct HDMI input source.
  • Try a different HDMI port on your TV or a different HDMI cable.
• Wi-Fi Connection Issues:
  • Check if your Wi-Fi router is working correctly.
  • Ensure you have entered the correct Wi-Fi password.
  • Restart the TV Box and your Wi-Fi router.
  • Move the TV Box closer to the router to improve signal strength.
• Remote Control Not Responding:
  • Replace the batteries in the remote control.
  • Ensure there are no obstructions between the remote and the TV Box.
  • Re-pair the remote control by following the instructions in the setup wizard or device settings.
• Applications Crashing or Freezing:
  • Close and restart the application.
  • Clear the app's cache and data in Settings > Apps.
  • Ensure the device's software is up to date (Settings > Device Preferences > About > System update).
  • If the issue persists, consider a factory reset (Settings > Device Preferences > About > Factory reset), noting this will erase all data.

9. Maintenance

To ensure the longevity and optimal performance of your MECOOL KM2 Plus Android TV Box:

• Cleaning: Use a soft, dry cloth to clean the device. Avoid liquid cleaners or abrasive materials.
• Ventilation: Ensure the device is placed in a well-ventilated area to prevent overheating. Do not cover ventilation openings.
• Software Updates: Regularly check for and install system updates (Settings > Device Preferences > About > System update) to benefit from the latest features and security enhancements.
• Storage Management: Periodically clear app caches and uninstall unused applications to free up storage space and maintain performance.

10. Warranty and Support

The MECOOL KM2 Plus Android TV Box is covered by a standard manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions, including the warranty period and coverage details.

For technical support, troubleshooting assistance beyond this manual, or warranty claims, please contact the retailer or manufacturer's customer service. Keep your purchase receipt as proof of purchase.