OUKITEL WP39 PRO
OUKITEL WP39 PRO Rugged Phone User Manual
Model: WP39 PRO
Brand: OUKITEL
1. Introduction
Welcome to the OUKITEL WP39 PRO Rugged Phone user manual. This guide provides essential information to help you set up, operate, maintain, and troubleshoot your new device. The OUKITEL WP39 PRO is designed for durability and high performance, featuring a robust build, powerful processor, and long-lasting battery.

Figure 1: OUKITEL WP39 PRO Rugged Phone, showcasing its robust design and key features.
2. What's Included
Please check the contents of your package to ensure all items are present:
- 1x WP39 Pro Smartphone
- 1x Fast Charger (33W)
- 1x Card Needle
- 1x Protective Case
- 1x User Manual

Figure 2: Package contents of the OUKITEL WP39 PRO.
3. Setup Guide
3.1. Inserting SIM Card and TF Card
The OUKITEL WP39 PRO supports Dual SIM functionality and expandable storage up to 2TB via TF card. Use the provided card needle to open the SIM tray.
- Locate the SIM tray on the side of the phone.
- Insert the card needle into the small hole next to the tray and press gently until the tray ejects.
- Place your Nano SIM card(s) and/or TF card into the designated slots on the tray.
- Carefully push the tray back into the phone until it clicks into place.

Figure 3: Proper insertion of SIM and TF cards.
3.2. Initial Charging
Before first use, it is recommended to fully charge your OUKITEL WP39 PRO. The device supports 33W fast charging.
- Connect the provided 33W fast charger to a power outlet.
- Connect the USB cable to the phone's charging port.
- The charging indicator will appear on the screen. Allow the phone to charge completely.

Figure 4: Charging the OUKITEL WP39 PRO with the 33W fast charger.
4. Operating Instructions
4.1. Power On/Off and Screen Lock
- Power On: Press and hold the Power button (located on the side) until the OUKITEL logo appears.
- Power Off: Press and hold the Power button, then select 'Power off' from the options.
- Screen Lock/Unlock: Briefly press the Power button to lock or unlock the screen.
4.2. Display and Navigation
The WP39 PRO features a 6.6-inch FHD+ IPS display with 2.4K resolution and 400 PPI for clear visuals.

Figure 5: The vibrant 6.6-inch FHD+ IPS display.
4.3. Performance and Storage
Equipped with the MTK Dimensity 6300 processor, 36GB RAM (12GB physical + 24GB virtual), and 512GB ROM (expandable to 2TB), the WP39 PRO offers smooth multitasking and ample storage.

Figure 6: Internal memory and storage architecture.

Figure 7: MediaTek Dimensity 6300 5G Processor.
4.4. Camera Features
Capture moments with the 64MP main camera, 32MP front camera, 8MP night vision camera, and 2MP macro camera.

Figure 8: OUKITEL WP39 PRO Camera System.
4.5. Connectivity and Navigation
The phone supports 5G Dual SIM, Wi-Fi 2.4/5G, Bluetooth 5.2, NFC for Google Pay, and advanced GPS/Glonass/Galileo/Beidou navigation systems.

Figure 9: Additional functionalities including connectivity and navigation.
4.6. Operating System
The OUKITEL WP39 PRO runs on the latest Android 14 system, offering enhanced performance, privacy, and customization options.

Figure 10: Android 14 Operating System.
5. Maintenance and Durability
The OUKITEL WP39 PRO is built to withstand harsh environments with IP68/IP69K dust and waterproof ratings and MIL-STD-810H certification for drop resistance.

Figure 11: Engineered for Adventure - Durability Features.
5.1. Water and Dust Resistance
The device is IP68 rated for water immersion up to 1.5 meters for 30 minutes and IP69K for protection against high-pressure, high-temperature water jets and 360° dust resistance.


Figure 12: Water and Dust Resistance.
5.2. Drop Resistance
The MIL-STD-810H certification ensures the phone can withstand drops from up to 1.5 meters.

Figure 13: MIL-STD-810H Drop-proof.
6. Troubleshooting
6.1. Common Issues and Solutions
| Issue | Possible Cause | Solution |
|---|---|---|
| Phone does not power on | Low battery, software crash | Charge the phone for at least 30 minutes. Press and hold the Power button for 10-15 seconds to force restart. |
| Poor network signal / No service | Incorrect SIM insertion, network coverage issue, incompatible carrier | Ensure SIM card is correctly inserted. Check network coverage in your area. Note: Not compatible with AT&T/Verizon. Supports T-Mobile. |
| Battery drains quickly | Too many background apps, high screen brightness, heavy usage | Close unused apps. Reduce screen brightness. Enable battery saver mode. |
| Apps crashing or freezing | Insufficient RAM, app bugs, outdated software | Clear app cache/data. Update apps and system software. Restart the phone. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | WP39 PRO |
| Operating System | Android 14 Phone |
| Processor | MTK Dimensity 6300 |
| RAM | 36 GB (12GB Base + 24GB Virtual) |
| Internal Storage | 512 GB |
| Expandable Storage | Up to 2TB via TF card |
| Screen Size | 6.6 Inches FHD+ IPS |
| Resolution | 2.4K (1080*2408) |
| Refresh Rate | 60 Hz |
| Main Camera | 64MP |
| Front Camera | 32MP |
| Night Vision Camera | 8MP |
| Macro Camera | 2MP |
| Battery Capacity | 11000 mAh |
| Charging | 33W Fast Charging |
| Connectivity | 5G, Wi-Fi 2.4/5G, Bluetooth 5.2, NFC |
| Navigation | GPS/Glonass/Galileo/Beidou |
| Durability | IP68, IP69K, MIL-STD-810H |
| Dimensions | 8.3 x 4.4 x 2.44 inches (Package) |
| Item Weight | 1.36 pounds |
8. Warranty and Support
OUKITEL offers a 30-day no-reason return policy, long-term technical support, and 24-hour online customer service. If you encounter any problems during use, please contact OUKITEL customer service for assistance.
Important Note on Carrier Compatibility: This smartphone supports T-Mobile. It is NOT COMPATIBLE with AT&T/Verizon networks.
9. Product Videos
9.1. WP39PRO Rugged Smartphone Overview
This video provides a comprehensive overview of the OUKITEL WP39 PRO Rugged Smartphone, highlighting its key features and design.
9.2. WP39 PRO 5G Rugged Phone Features
Explore the advanced features of the OUKITEL WP39 PRO 5G Rugged Phone, including its performance, camera, and durability.
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