1. Introduction
The DDPAI Z50 Pro Dash Cam is an advanced dual-camera system designed to provide comprehensive recording of your driving experience. Featuring 4K UHD front and 1080P rear recording, it captures critical details on the road. Equipped with AI-ISP Enhanced Night Vision, 5GHz Wi-Fi 6 for fast data transfer, built-in GPS, and ADAS 2.0 driver assistance, this dash cam offers enhanced safety and convenience. Its super capacitor ensures reliable operation in extreme temperatures and provides emergency recording during power loss. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your DDPAI Z50 Pro Dash Cam.
Key Features:
- 4K + 1080P Dual Recording: Ultra-sharp 4K UHD front and 1080P rear recording with 143° front and 124° rear wide-angle lenses.
- AI-ISP Enhanced Night Vision: NightVIS 2.0 and AI-ISP processor for clear footage in low-light conditions, capturing details up to 16 feet (5m) away.
- Ultra-Fast 5GHz Wi-Fi 6: 13MB/s transfer speeds for quick footage download and seamless app control.
- 24/7 Parking Protection: Dual-camera time-lapse monitoring and instant collision detection (requires hardwire kit).
- Built-in GPS & ADAS Driver Assistance: Records driving routes, speed, and location, with ADAS 2.0 for real-time safety alerts.
- Super Capacitor: Ensures reliable operation in extreme temperatures and provides emergency recording during sudden power loss.
- Loop Recording: Automatically overwrites oldest clips while preserving locked files, supporting up to 512GB with included 64GB card.
2. Setup
2.1 What's in the Box
Before you begin installation, please verify that all components are present in the package:
- Z50 Pro 4K Dash Cam (Front Unit) x 1
- 1080P Rear Car Camera x 1
- 11.5 Ft Power Cable x 1
- 18 Ft Rear Camera Extension Cable x 1
- Car Charger x 1
- 3M Adhesives x 2
- Electrostatic Stickers x 2
- Installation Tool (Pry Tool) x 1
- User Manual x 1
- 64GB Memory Card x 1
2.2 Installation Steps
- Prepare the Windshield: Clean the area on your windshield where the front dash cam will be mounted. Ensure it is free of dust and grease.
- Apply Electrostatic Sticker: Place an electrostatic sticker on the chosen area of the windshield. This helps in easy removal and prevents residue.
- Mount the Front Dash Cam: Attach the front dash cam to the electrostatic sticker using the 3M adhesive. Ensure the lens has a clear view of the road.
- Install the Rear Camera: Mount the rear camera on your rear windshield. The rear camera features a 360° rotating design for flexible positioning.
- Connect Cables:
- Connect the 11.5 Ft Power Cable from the front dash cam to the car charger, then plug the car charger into your vehicle's cigarette lighter socket.
- Connect the 18 Ft Rear Camera Extension Cable from the rear camera to the AV-IN port on the front dash cam.
- Route Cables: Use the included installation tool to neatly tuck the power and rear camera cables along the edges of your vehicle's interior trim to achieve a clean, professional look.
- Insert SD Card: Insert the included 64GB memory card into the designated slot on the dash cam. The device supports up to 512GB.
3. Operating Instructions
3.1 Basic Operation
- Power On/Off: The dash cam will automatically power on and begin recording when your vehicle starts. It will power off shortly after the vehicle is turned off.
- Screen Display: The 3-inch IPS touchscreen allows for instant review of footage and easy navigation through settings.
3.2 App Control
The DDPAI app (available for iOS/Android) provides seamless control and access to your dash cam's features via 5GHz Wi-Fi 6 connectivity.
- Real-time Preview: View live footage from both front and rear cameras on your smartphone.
- Playback: Access recorded videos and images directly from the app.
- Download: Quickly download important footage to your phone with ultra-fast transfer speeds.
- Share: Easily share recorded moments or evidence.
3.3 Smart Voice Control
The dash cam supports voice commands for convenient operation while driving.
- Say "Take Photo" to capture moments. The dash cam will automatically save a 10-second video, including 5 seconds before and after the command.
3.4 Recording Modes and Features
- Loop Recording: The dash cam continuously records in 1-minute intervals. When the memory card is full, it automatically overwrites the oldest unlocked clips, ensuring continuous recording without manual intervention. Locked files are preserved.
- G-Sensor Mode: In the event of a sudden impact or collision, the built-in G-sensor automatically detects the incident and locks the current video segment to prevent it from being overwritten. This ensures critical evidence is secured.
- 48H Parking Monitoring: With an optional hardwire kit (ASIN: B0F21Z5V7D), the dash cam provides 24/7 surveillance of your parked vehicle. It supports:
- Time-Lapse Mode: Records continuously at a low frame rate to conserve power and storage.
- Collision Detection Mode: Activates full recording upon detecting an impact.
- Built-in GPS: The integrated GPS module records your driving routes, real-time speed, and location data, providing valuable information for insurance claims or travel logs.
- ADAS 2.0 Driving Assistance: Advanced Driver-Assistance Systems provide real-time safety alerts and customizable driving assistance, such as lane departure warnings or front collision warnings, to enhance driving safety.
- AI-ISP Night Vision 2.0: Equipped with an F1.8 aperture and a 6-layer lens, combined with AI-ISP processing, the dash cam captures clear and detailed footage even in extremely low-light conditions, improving visibility of license plates and road signs at night.
4. Maintenance
4.1 Memory Card Management
The DDPAI Z50 Pro Dash Cam comes with a 64GB memory card and supports up to 512GB. For optimal performance and to prevent data corruption, it is recommended to format the memory card regularly (e.g., once a month) using the dash cam's settings or the DDPAI app. Always use a Class 10 or higher speed memory card.
4.2 Cleaning the Device
To maintain clear video quality, periodically clean the lenses of both the front and rear cameras with a soft, lint-free cloth. Avoid using abrasive cleaners or solvents that could damage the lens coating or device surface. Wipe the exterior of the dash cam with a dry or slightly damp cloth.
4.3 Super Capacitor Benefits
Unlike traditional lithium-ion batteries, the DDPAI Z50 Pro utilizes a super capacitor. This technology offers several advantages for dash cam use:
- Enhanced Safety: No risk of ignition or explosion, even in extreme heat.
- Temperature Resistance: Operates reliably in a wider range of temperatures, from 158°F (70°C) to -4°F (-20°C).
- Longer Lifespan: Offers a significantly longer cycle life compared to lithium batteries.
- Emergency Power: Provides enough power to safely save the last few seconds of footage during a sudden power loss.
5. Troubleshooting
If you encounter any issues with your DDPAI Z50 Pro Dash Cam, please refer to the following common troubleshooting tips:
- Dash Cam Not Powering On:
- Ensure the car charger is securely plugged into the cigarette lighter socket and the vehicle's ignition is on.
- Check the power cable for any damage or loose connections.
- Test the car charger with another device to confirm it's functioning.
- Recording Issues (No Recording/Corrupted Files):
- Ensure the memory card is inserted correctly and fully.
- Format the memory card through the dash cam settings or the DDPAI app.
- Try a different memory card (Class 10 or higher, reputable brand) to rule out card issues.
- Check if loop recording is enabled.
- App Connectivity Issues (Wi-Fi Connection):
- Ensure Wi-Fi is enabled on your dash cam and smartphone.
- Restart both the dash cam and your smartphone.
- Forget the dash cam's Wi-Fi network on your phone and reconnect.
- Ensure you are within close proximity to the dash cam for a stable connection.
- Poor Video Quality (Blurry/Dark):
- Clean the camera lenses with a soft cloth.
- Ensure the protective film has been removed from the lenses.
- Check the mounting position to ensure the view is not obstructed.
- GPS Not Working:
- Ensure the dash cam has a clear view of the sky (not obstructed by metallic tints or other devices).
- Allow sufficient time for the GPS to acquire a signal after powering on.
If the issue persists after trying these steps, please contact DDPAI customer support for further assistance.
6. Specifications
| Feature | Description |
|---|---|
| Model Name | DDPAI Z50 Pro 4k Dual Dash Cam Front and Rear |
| Product Dimensions | 2.76 x 5.51 x 4.33 inches |
| Item Weight | 6.6 ounces |
| Orientation | Front and Rear |
| Video Capture Resolution | 1080p, 2160p (4K) |
| Connectivity Technology | Bluetooth, Wi-Fi (5GHz Wi-Fi 6) |
| Special Features | Parking Monitor, G-Sensor, Loop Recording, Time-lapse, Built-In GPS, 3'' IPS Display, ADAS, Supercapacitor, Automatic Incident Detection, 143°+124° Wide Angle View, AI-ISP Night Vision, App Control, Voice Control |
| Included Components | Z50 Pro 4K Dash Cam, 1080P Rear Car Camera, Power Cable, Rear Camera Extension Cable, Car Charger, 3M Adhesives, Electrostatic Stickers, Installation Tool, User Manual, 64GB Card |
| Mounting Type | Windshield Mount |
| Color | Black |
| Vehicle Service Type | Minivan, Bus, RV, Car |
| Manufacturer | ddpai |
| Country of Origin | China |
7. Warranty and Support
DDPAI is committed to providing high-quality products and excellent customer service.
7.1 Warranty Information
- Warranty Period: The DDPAI Z50 Pro Dash Cam is backed by an 18-month worry-free warranty from the date of purchase.
- Return Policy: A 7-day return policy is applicable for eligible products.
- Defects: Returns are accepted for products with manufacturing defects.
7.2 Customer Support
For any technical assistance, product inquiries, or warranty claims, please contact our dedicated technical support team:
- Email Support: servicecenter@ddpai.com
- Our team provides quick 24/7 live email customer support.
- Lifetime premium support is available for all DDPAI products.
