1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your ROVSUN 2 Zone 28000 BTU (12K+12K) Mini Split AC/Heating System. Please read this manual thoroughly before installation and use, and retain it for future reference. This system offers an all-in-one solution for climate control, featuring air conditioning, heating, dehumidification, and fan functions for multiple rooms.

Image 1.1: Overview of the ROVSUN 2 Zone Mini Split AC/Heating System, including outdoor condenser, two indoor air handlers, remote controls, and line sets.
2. Safety Information
For your safety and to prevent damage to the unit, observe the following precautions:
- Professional Installation Required: This system requires professional installation by a qualified HVAC technician. Improper installation can lead to electric shock, fire, water leakage, or other hazards.
- Electrical Safety: Ensure the power supply matches the unit's specifications (208-230V). Do not use extension cords. All electrical work must comply with local and national codes.
- Refrigerant Handling: The system uses R454B refrigerant. Only qualified personnel should handle refrigerant.
- Clearances: Maintain adequate clearance around indoor and outdoor units for proper airflow and maintenance.
- Children and Pets: Keep children and pets away from the units, especially during operation and maintenance.
- Maintenance: Disconnect power before performing any maintenance or cleaning.
3. Setup and Installation
3.1 Package Contents
Verify that all components are present upon delivery. The system typically arrives in multiple boxes.

Image 3.1: Detailed diagram of the ROVSUN Mini Split AC system package contents, showing indoor units, outdoor unit, remote controls, line sets, and installation accessories.
Typical package includes:
- Outdoor Condenser Unit (x1)
- Indoor Air Handler Units (x2)
- Remote Controls (x2)
- 25-foot Copper Line Sets (x2)
- Drain Hoses, Signal Cables, Wall Sleeves, Insulation Foam
- Mounting Plates, Screws Bag, Rubber Feet, Bracket Template
- Instruction Manuals
Note: The power cord is not included and must be sourced separately according to local electrical codes.
3.2 Pre-Installation Considerations
Before installation, consider the following factors to ensure optimal performance and safety:

Image 3.2: Guide for choosing the correct BTU rating based on room size and environmental factors, power supply requirements, and the importance of professional installation.
- BTU Rating: The 28000 BTU (12K+12K) system is designed for specific area coverage. Consider environmental factors like hot regions, severe cold areas, attics, western exposure, or large glass walls, which may require a higher BTU value.
- Power Supply: This unit requires a 208-230V power supply. Ensure your home's electrical system can support this requirement. Incorrect voltage can cause circuit breaking and efficiency loss.
- Location: Choose locations for indoor units that allow for even air distribution and for the outdoor unit that provides adequate airflow and drainage.
3.3 Installation Steps (Overview)
The following is a general overview. Refer to the detailed installation manual provided with the product for specific instructions. Professional installation is strongly recommended.
- Mount Indoor Units: Secure the mounting plates to the wall, then attach the indoor air handlers.
- Install Outdoor Unit: Place the outdoor condenser on a stable, level surface, ensuring proper clearance.
- Connect Refrigerant Lines: Connect the pre-charged copper line sets between the indoor and outdoor units. Ensure proper flaring and tightening to prevent leaks.
- Electrical Wiring: Connect the signal cables and power wiring according to the wiring diagram in the detailed manual.
- Vacuum and Leak Test: Evacuate the refrigerant lines to remove air and moisture, then perform a leak test.
- Drainage: Connect the drain hoses to ensure proper condensate removal.
- Test Run: After installation, perform a test run to verify all functions are operating correctly.
4. Operating Instructions
Your ROVSUN Mini Split system offers multiple operating modes and smart features for optimal comfort.
4.1 Operating Modes

Image 4.1: Illustration of the 4-in-1 multifunctional design, highlighting cooling capabilities up to 131°F and heating capabilities down to -13°F.
- Cooling Mode: Provides air conditioning, effective even at ambient temperatures up to 131°F.
- Heating Mode: Utilizes a robust heat pump, functional in ambient temperatures as low as -13°F.
- Dehumidifier Mode: Reduces humidity in the room.
- Fan Mode: Circulates air without heating or cooling.
- Turbo Function: Accelerates cooling or heating to reach desired temperatures quickly.
4.2 Remote Control and Smart Features
Control your system using the included remote controls or via smart home integration.

Image 4.2: Demonstrates control options including the physical remote and integration with smart home systems like Google Assistant and Amazon Alexa via a mobile app.
- Remote Control: Each indoor unit comes with a dedicated remote for individual temperature and mode settings. Features include 24-hour timer, iFEEL mode, sleep mode, and mute mode.
- Smart Home Integration: The system is compatible with Google Assistant and Amazon Alexa, allowing voice control and management via a mobile application.
- Four-Direction Wind Swing: Adjust the airflow direction for optimal comfort.
- Ultra Quiet Operation: Designed for low noise levels, operating as quietly as 27-42 dBa, with a mute mode for enhanced quietness.

Image 4.3: Illustrates the quiet operation of the indoor unit, with noise levels as low as 28dB in mute mode, suitable for undisturbed sleep.
5. Maintenance
Regular maintenance ensures the longevity and efficiency of your ROVSUN Mini Split system.
- Air Filter Cleaning: Clean the air filters of the indoor units every two weeks or as needed, depending on usage and air quality. Dirty filters reduce efficiency and airflow.
- Outdoor Unit Cleaning: Keep the outdoor condenser coil clean and free from debris (leaves, dirt, etc.). Ensure nothing obstructs the airflow around the unit.
- Drainage Check: Periodically check the condensate drain lines for blockages to prevent water leakage.
- Professional Inspection: Schedule annual professional inspections and maintenance to check refrigerant levels, electrical connections, and overall system health.
- Self-Diagnosis/Cleaning: The unit features self-diagnosis and self-cleaning functions. Refer to the remote control or app instructions for activating these features.
6. Troubleshooting
Before contacting customer support, review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power, circuit breaker tripped, remote batteries dead | Check power supply, reset breaker, replace remote batteries |
| Insufficient cooling/heating | Dirty air filters, blocked outdoor unit, wrong mode, low refrigerant | Clean filters, clear obstructions, select correct mode, contact technician for refrigerant check |
| Water leakage from indoor unit | Blocked drain hose, improper installation | Clear drain hose, contact technician for inspection |
| Unusual noise | Loose parts, fan obstruction, refrigerant flow noise (normal) | Check for loose parts, remove obstructions, consult manual for normal operating sounds |
| Remote control not working | Dead batteries, obstruction between remote and unit | Replace batteries, ensure clear line of sight to indoor unit |
If the problem persists after attempting these solutions, please contact ROVSUN customer support.
7. Specifications
Key technical specifications for the ROVSUN 2 Zone 28000 BTU (12K+12K) Mini Split AC/Heating System.

Image 7.1: Detailed dimensions for indoor and outdoor units, along with AHRI and ETL certifications.
| Feature | Specification |
|---|---|
| Brand | ROVSUN |
| Model Number | TMSC-27HA2/I2XI19B-O* |
| Part Number | 2 zone-28K/12K*2 |
| Capacity | 2.25 Tons (28000 BTU total, 12000 BTU per indoor unit) |
| Seasonal Energy Efficiency Ratio (SEER2) | 20 |
| Voltage | 208-230 Volts |
| Refrigerant | R454B |
| Outdoor Unit Dimensions (D x W x H) | 16.57" x 38.5" x 31.61" |
| Indoor Unit Dimensions (D x W x H) | 7.99" x 31.92" x 11.49" (for 12000 BTU units) |
| Line Set Length | 25 Feet (pre-charged) |
| Noise Level (Indoor) | 27-42 dBa |
| Certifications | ETL, AHRI Certified |
8. Warranty and Support
ROVSUN is committed to providing quality products and customer satisfaction.
8.1 Warranty Information
The system comes with a 100% Satisfaction Guarantee. For specific warranty terms and conditions, including coverage details and duration, please refer to the warranty card included with your product or contact ROVSUN customer service directly. This typically covers manufacturing defects and component failures under normal use.
8.2 Customer Support
If you encounter any issues, have questions about installation, operation, or require technical assistance, please contact ROVSUN customer support. Have your model number and purchase date ready when contacting support.
For support, please visit the official ROVSUN website or refer to the contact information provided in your product packaging.





