1. Introduction
Thank you for choosing the Joolz Hub² Compact Baby Stroller. This manual provides essential information for the safe and proper assembly, operation, maintenance, and care of your stroller. Please read this manual thoroughly before first use and keep it for future reference.
The Joolz Hub² is designed for city use, offering a compact, full-size solution for newborns up to 4 years (supporting up to 48.5 lbs). It features a reversible toddler seat, one-hand fold, XL basket, all-terrain wheels, and a UPF50+ canopy, ensuring comfort and convenience for both parent and child.
Full view of the Joolz Hub² Compact Baby Stroller in Sandy Taupe Beige.
2. Safety Information
Always prioritize your child's safety. Failure to follow these instructions could result in serious injury or death.
- Never leave your child unattended in the stroller.
- Always use the harness system to secure your child. Ensure it is correctly fitted and adjusted.
- Engage the parking brake whenever the stroller is stationary.
- Do not overload the storage basket or attach items to the handle, as this may cause the stroller to become unstable. The basket has a maximum capacity of 22 lbs.
- Ensure all locking devices are engaged before use.
- Do not use accessories or spare parts other than those approved by Joolz.
- This stroller is suitable for children from birth up to 48.5 lbs (approx. 4 years).
- Be aware of the risk of open fires and other sources of strong heat, such as electric bar fires, gas fires, etc., in the near vicinity of the stroller.
- Do not use the stroller on stairs or escalators with a child inside.
3. What's in the Box
Upon unpacking, please verify that all components are present:
- Stroller chassis with wheels
- Seat
- Cradle (if included with your specific package)
- Shopping basket
- Sun canopy
- Safety bar
- Carrying strap
- User manual (this document)
4. Setup
4.1 Unfolding the Stroller
To unfold the Joolz Hub² stroller, release the folding latch and lift the handlebar until the frame locks into place. Ensure all parts are securely clicked into position before placing your child in the stroller.
Side view of the Joolz Hub² stroller, unfolded and ready for use.
4.2 Attaching and Reversing the Seat
The toddler seat can be easily attached to the chassis. It is reversible, allowing your child to face you or face forward. To reverse the seat, locate the release buttons on either side of the seat unit, press them simultaneously, lift the seat, and reattach it in the desired orientation until it clicks securely.
Parent-facing seat position.
Forward-facing seat position.
5. Operating the Stroller
5.1 Folding the Stroller
The Joolz Hub² features a convenient one-hand fold mechanism. To fold, ensure the seat is in the correct position (refer to the markings on the frame), then activate the folding release and collapse the stroller. It is designed to be self-standing when folded for easy storage.
The compact fold makes it easy to carry.
Compact design for easy storage.
Front view of the folded stroller.
Side view of the folded stroller.
5.2 Seat Adjustments
The Joolz Hub² seat offers 8 recline positions, including a newborn recline, and an adjustable footrest for optimal comfort. To recline the seat, locate the recline mechanism on the back of the seat and adjust to the desired angle. The footrest can be adjusted by pressing the buttons on its sides.
The seat can be reclined for your child's comfort.
5.3 Canopy and Basket Use
The extendable water-repellent canopy provides UPF 50+ sun protection and features a mesh window for ventilation and viewing your child. The large under-seat basket can hold up to 22 lbs (24L) of essentials.
Extendable UPF50+ canopy for sun protection.
Spacious under-seat storage basket.
5.4 All-Terrain Wheels and Suspension
The durable wheels and 4-wheel suspension system are designed to absorb shocks, providing a smooth ride across various urban terrains, including sidewalks and grass.
Durable wheels and suspension for a smooth stroll.
5.5 Product Video
This video demonstrates the key features and benefits of the Joolz Hub² stroller seat, including its reclinable and reversible nature, 4-wheel suspension, one-hand fold, and compact size.
6. Maintenance
Regular maintenance will prolong the life of your Joolz Hub² stroller.
- Cleaning Fabric: The fabric parts can be spot cleaned with a damp cloth and mild soap. Do not machine wash or tumble dry. Refer to the care labels on the fabric for specific instructions.
- Cleaning Frame: Wipe the frame with a soft, damp cloth. Dry thoroughly to prevent rust. Avoid abrasive cleaners.
- Wheels: Regularly check the wheels for debris and clean them. Lubricate moving parts, such as wheel axles, with a silicone-based lubricant if they become stiff.
- Storage: Store the stroller in a dry place, away from direct sunlight and extreme temperatures.
7. Troubleshooting
If you encounter issues with your Joolz Hub² stroller, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Stroller does not unfold or fold smoothly. | Folding mechanism is jammed or not fully released. | Ensure all locking mechanisms are disengaged. Check for any obstructions in the folding joints. Apply a silicone spray to moving parts if necessary. |
| Wheels are stiff or squeaky. | Dirt or debris in the wheel axles; lack of lubrication. | Clean the wheels and axles thoroughly. Apply a silicone-based lubricant to the axles. |
| Seat recline mechanism is difficult to adjust. | Mechanism might be stiff or obstructed. | Ensure no fabric is caught in the mechanism. Apply a small amount of silicone spray if needed. |
| Harness is difficult to buckle/unbuckle. | Buckle might be dirty or misaligned. | Clean the buckle mechanism. Ensure all straps are correctly aligned before attempting to buckle. |
If the problem persists after attempting these solutions, please contact Joolz customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Joolz |
| Model | Hub² Compact Baby Stroller |
| Color | Beige |
| Material | Aluminum (Frame), Leatherette, polyester (Fabric), fabric (Seat) |
| Age Range Description | Baby |
| Maximum Weight Recommendation | 48.5 Pounds |
| Item Height | 42.52 inches |
| Item Dimensions L x W x H | 43.9"L x 20.67"W x 42.52"H |
| Folded Size | 11.5" x 20.7" x 26.2" |
| Stroller Seat Weight | 19.4 Pounds |
| Harness Type | 5 Point |
| Stroller Type | Standard Stroller |
| Is Car Seat Compatible | No |
| Seating Capacity | 1 |
| Number of Wheels | 4 |
| Has Stroller Brake System | No |
9. Warranty and Support
9.1 Warranty Information
The Joolz Hub² Compact Baby Stroller comes with a 10-Year Transferable Warranty. This warranty covers manufacturing defects and ensures the longevity of your stroller, allowing multiple families to enjoy its benefits over time. Please refer to the official Joolz website for full warranty terms and conditions, including registration requirements.
9.2 Customer Support
For further assistance, spare parts, or any inquiries not covered in this manual, please contact Joolz customer support through their official website or the retailer where you purchased the product. Have your model number (B0DYVNXJ65) and proof of purchase ready when contacting support.
