Cellularline Tracy Tag User Manual

Introduction

The Cellularline Tracy Tag is a compact item tracker designed to help you locate your personal belongings. It integrates seamlessly with Apple's Find My network, allowing you to track items such as keys, wallets, backpacks, and suitcases using your Apple iOS device. This manual provides essential information for setting up, operating, and maintaining your Tracy Tag.

Image: A close-up view of the white Cellularline Tracy Tag, showcasing its compact, circular design and the attached braided strap, ready for attachment to personal items.

Package Contents

• Cellularline Tracy Tag
• Removable Strap
• CR2032 Battery (pre-installed or included separately)
• Instruction Manual (this document)

Setup

1. Battery Installation/Activation

The Tracy Tag uses a replaceable CR2032 coin cell battery. It typically comes with the battery pre-installed. If not, or if you need to replace it:

1. Locate the battery compartment on the Tracy Tag.
2. Open the compartment cover (refer to diagram if available, otherwise gently twist or pry open).
3. Insert the CR2032 battery with the positive (+) side facing up.
4. Close the battery compartment cover securely.

Image: The Tracy Tag with its battery compartment open, illustrating the replaceable CR2032 battery. This image also highlights other features like AirTag accessory compatibility, removable strap, and dust/waterproof design.

2. Pairing with Apple Find My

The Tracy Tag utilizes Apple's Find My network for tracking. Ensure your Apple iOS device is updated and has the Find My app installed.

1. Ensure Bluetooth is enabled on your Apple iOS device.
2. Open the Find My app on your iPhone or iPad.
3. Navigate to the Items tab.
4. Tap the + icon and select Add Other Item.
5. Follow the on-screen instructions to connect your Tracy Tag. The tag will emit a sound to confirm pairing.
6. Once paired, you can name your Tracy Tag and assign an emoji to it for easy identification.

Image: The Tracy Tag positioned near a set of keys, demonstrating its intended use for tracking personal items. The image also features the "Works with Apple Find My" logo, indicating compatibility with Apple's tracking network.

Operating Instructions

1. Locating Nearby Items

When your Tracy Tag is within Bluetooth range of your Apple device (typically up to 10-30 meters, depending on environment):

• Open the Find My app.
• Go to the Items tab and select your Tracy Tag.
• Tap the Play Sound button. Your Tracy Tag will emit an audible alert, helping you pinpoint its exact location.

Image: A pink Tracy Tag attached to a set of keys, illustrating how the Find My app on an iPhone can be used to locate nearby items by showing their position on a local map.

2. Locating Far Away Items

If your Tracy Tag is out of Bluetooth range, the Find My network can still help you locate it:

• Open the Find My app.
• Go to the Items tab and select your Tracy Tag.
• The app will display the Tracy Tag's last known location on a map, which is updated anonymously by other Apple devices in the Find My network.
• You can get directions to this last known location. Once you are within Bluetooth range, you can use the "Play Sound" feature.

Image: An iPhone screen showing the Find My app with a map indicating the location of a Tracy Tag. This image also features a cat and a dog, both equipped with Tracy Tags, demonstrating the device's versatility for tracking pets or items attached to them.

3. Lost Mode

If your item is truly lost, you can enable Lost Mode in the Find My app:

• In the Find My app, select your Tracy Tag.
• Scroll down and enable Lost Mode.
• You can enter a phone number or email address where you can be contacted if someone finds your Tracy Tag.
• When another Apple device detects your Tracy Tag, you will receive a notification of its updated location.

Image: A visual representation of the Tracy Tag's diverse applications, showing it attached to a backpack, a dog's collar, luggage, and placed within a car interior, highlighting its utility for tracking various important items.

Maintenance

1. Battery Replacement

The Tracy Tag uses a standard CR2032 coin cell battery, which typically lasts about one year. You can monitor the battery status directly within the Find My app.

• When the battery is low, the Find My app will notify you.
• Replace the battery following the steps outlined in the "Battery Installation/Activation" section under Setup.
• Dispose of used batteries responsibly according to local regulations.

2. Cleaning

The Tracy Tag is IP67 certified, meaning it is dust and waterproof. To clean your device:

• Wipe the device with a soft, damp cloth.
• Avoid using harsh chemicals or abrasive materials, as these can damage the device's finish or seals.
• Ensure the battery compartment is securely closed before exposing the device to water.

Troubleshooting

• Tracy Tag not pairing:
  • Ensure the battery is correctly installed and has sufficient charge.
  • Make sure Bluetooth is enabled on your iOS device.
  • Bring the Tracy Tag close to your iOS device during the pairing process.
  • Restart your iOS device and try pairing again.
• Cannot hear the Tracy Tag ring:
  • Ensure your iOS device is within Bluetooth range of the Tracy Tag.
  • Check the battery level of the Tracy Tag in the Find My app. A low battery might affect sound output.
  • Ensure the Tracy Tag is not covered by thick materials that could muffle the sound.
• Location not updating or showing old location:
  • The Tracy Tag relies on the Apple Find My network. If it's out of Bluetooth range of your device and no other Apple devices are nearby, its location will only update when it comes into proximity with another Apple device.
  • The map will show the last known location where it was detected by an Apple device. It does not provide real-time GPS tracking when out of range.
  • Ensure Location Services are enabled for the Find My app on your iOS device.
• Tracy Tag not responding:
  • Try replacing the battery with a new CR2032 battery.
  • If the issue persists, try resetting the Tracy Tag (refer to manufacturer's support for specific reset instructions if available, as this is not detailed in the product description).

Specifications

Note: Dimensions and weight are based on package specifications. Actual device dimensions are smaller and round, similar to an Apple AirTag.

Warranty and Support

For warranty information and technical support, please refer to the official Cellularline website or contact their customer service directly. Details are typically provided on the product packaging or on the manufacturer's official support pages.

Manufacturer: Cellularline S.p.A.