1. Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Goalake 24-Port Gigabit PoE+ Managed Ethernet Switch. This device is designed to provide reliable and efficient network connectivity with Power over Ethernet capabilities for various applications.
2. Product Overview
The Goalake 24-Port Gigabit PoE+ Managed Ethernet Switch is a robust networking solution featuring 24 managed PoE+ ports, 2 Gigabit uplink ports, and 2 SFP slots. It complies with IEEE802.3af/at standards, delivering up to 30W per PoE port with a total power budget of 360W. This switch supports both data and power transmission over a single cable, simplifying installations for IP cameras and wireless access points. Its easy smart management allows for effortless network configuration and monitoring via a web interface or mobile application, including remote detection and restart functionalities. The device is built with a sturdy metal casing and an industrial-grade fan design for efficient heat dissipation and reliable operation in various temperature environments. It also includes 4KV lightning protection to safeguard your network.
Figure 2.1: Front view of the Goalake 24-Port Gigabit PoE+ Managed Ethernet Switch, highlighting 24x 10/100/1000Mbps PoE RJ45 ports, 2x 1000Mbps SFP ports, and 2x 10/100/1000Mbps Uplink ports. It supports 802.3af/at standards with a single port PoE power up to 30W and a total output power up to 360W.
3. Package Contents
Verify that your package contains the following items:
- Goalake 24-Port Gigabit PoE+ Managed Ethernet Switch
- 1 Power Cord
- User Manual
4. Setup
4.1 Physical Installation
The switch features a robust metal construction designed for durability and efficient heat dissipation. It can be mounted on a desktop or wall.
Figure 4.1: Easy Installation: Plug and Play. Simply connect the power cord, then connect your network devices to the PoE ports.
Figure 4.2: The switch features a fanless design, high-quality metal construction, and supports a wide operating temperature range from 0°C to 40°C for stable and reliable performance.
4.2 Basic Connectivity
1. Connect Power: Plug the provided power cord into the switch's power input and then into a suitable power outlet.
2. Connect Uplink: Connect your router or main network device to one of the Gigabit uplink ports or SFP slots using an Ethernet cable.
3. Connect PoE Devices: Connect your PoE-compatible devices (e.g., IP cameras, wireless access points) to the PoE RJ45 ports using Ethernet cables. The switch will automatically detect and power these devices.
4. Connect Non-PoE Devices: Non-PoE devices can also be connected to the PoE RJ45 ports for data transmission. Note that these devices will require an independent power supply.
5. Operating Instructions
5.1 Smart Management (Web/APP)
The Goalake switch offers flexible management options via a web interface or a dedicated mobile application. This allows for remote and local control, monitoring, and configuration of your network.
Figure 5.1: Effortless Network Management through comprehensive Web/APP interfaces for remote and local control.
Figure 5.2: The Goalake Cloud Managed Switch can be managed through both a computer application and a mobile application.
Figure 5.3: Network management is made easier with remote cloud access and local device management, providing ultimate flexibility, security, and stability.
Download the mobile application for convenient management:
5.2 VLAN Configuration
Utilize VLAN (Virtual Local Area Network) features for enhanced network security and performance. VLANs allow you to segment your network into isolated broadcast domains, improving efficiency and security.
Figure 5.4: VLAN for Higher Security. The Goalake managed switch supports remote detection, remote restart, remote on and off, and ultra-far mode.
Figure 5.5: Secure with VLAN features. VLANs allow you to create secure, high-performing network segments for different devices, such as surveillance, office, and guest networks.
5.3 PoE Settings (Extend Mode, Scheduled Restart)
The switch offers advanced PoE settings, including an Extend Mode for longer cable runs and scheduled restart options for improved reliability.
Figure 5.6: Cloud Managed Ultra-Far Transmission. Activate Extend Mode via the app to achieve PoE transmission distances of up to 250 meters (820 feet) using Category 5e cables.
Figure 5.7: PoE Scheduled Restart. The entire device or individual ports can be set to sleep or reboot on a one-key timer to clear the cache for more stable operation.
5.4 Traffic Monitoring and QoS
The smart management features allow for precise bandwidth control and QoS (Quality of Service) optimization. Monitor traffic and troubleshoot abnormalities with ease.
Figure 5.8: Traffic Monitoring and Abnormality Troubleshooting. One click to set port bandwidth and implement port speed limits.
6. Maintenance
To ensure optimal performance and longevity of your Goalake PoE switch, regular maintenance is recommended:
- Cleaning: Periodically clean the exterior of the switch with a soft, dry cloth. Ensure ventilation openings are free from dust and debris.
- Firmware Updates: Check the Goalake website or app for available firmware updates to ensure your device has the latest features and security enhancements.
- Cable Management: Ensure all cables are neatly organized and securely connected to prevent accidental disconnections or damage.
- Environmental Conditions: Operate the switch within the specified temperature range (0°C to 40°C) and avoid excessive humidity.
7. Troubleshooting
If you encounter issues with your switch, refer to the following common troubleshooting steps:
- No Power: Ensure the power cord is securely connected to both the switch and the power outlet. Verify the power outlet is functional.
- No Link/Activity: Check the Ethernet cables for secure connections and damage. Ensure the connected device is powered on and functioning correctly.
- PoE Device Not Powering On: Verify the connected device is PoE-compatible (IEEE802.3af/at). Check the PoE settings in the management interface, including Extend Mode if applicable. Ensure the total PoE budget (360W) is not exceeded.
- Slow Network Speed: Check cable quality (Category 5e recommended for Extend Mode). Monitor port traffic via the management app to identify bottlenecks. Ensure QoS settings are configured appropriately.
- Remote Access Issues: Verify your internet connection and router settings. Ensure the switch is properly configured for cloud management and the app is updated.
For further assistance, please contact Goalake technical support.
8. Specifications
| Feature | Description |
|---|---|
| Product Dimensions | 5"L x 4.5"W x 1.3"H |
| Item Weight | 1.23 Pounds |
| Maximum PoE Power | 360 Watts (Total for all PoE ports) |
| Interface Type | RJ45, SFP |
| Data Transfer Rate | 1000 Gigabits Per Second |
| Number of Ports | 24 PoE+ Ports + 2 Gigabit Uplink + 2 SFP Slot |
| Color | Black |
| Compatible Devices | Cameras, Printers, Wireless Access Points, IP Phones |
| Manufacturer | GL |
| Item Model Number | 24 PoE+ Ports | 360W Managed |
9. Safety Information
Professional Lightning Protection: The Goalake PoE switch is equipped with 4KV lightning protection, featuring two levels of protection. This design effectively safeguards your entire network monitoring system against lightning strikes, providing a secure environment for your devices.
10. Warranty and Support
Goalake offers a comprehensive one-year after-sales service plan. Should any issues arise within the first year from your order date, we provide replacements and technical support to ensure your satisfaction. Customer satisfaction is our top priority, and we are committed to providing excellent after-sales service.
For technical support or warranty claims, please contact Goalake customer service through the platform where you purchased the product.