AOOSTAR AG02 eGPU Dock User Manual

1. Introduction

This user manual provides comprehensive instructions for the setup, operation, and maintenance of your AOOSTAR AG02 eGPU Dock. Please read this manual carefully before using the product to ensure proper functionality and to prevent damage.

2. Product Overview

2.1. Package Contents

Verify that all items listed below are included in your package:

• 1 x AOOSTAR AG02 Oculink port eGPU Dock
• 1 x Oculink cable
• 1 x USB cable
• 1 x Power supply
• 2 x Switch Cables
• Note: The Graphics Processing Unit (GPU) is not included.

2.2. Key Features

• Integrated 800W Power Supply: Provides up to 600W for the graphics card.
• OCuLink + USB4 Interface: Offers high-speed connectivity to host devices.
• TGX Hot-Swap Support: Compatible with 2024 Lenovo ThinkBook 14+/16+ Core Edition Laptops.
• Open Metal Body Design: Aluminum profile center frame, allowing for unlimited graphics card length.
• Compact Dimensions: 22.5 x 11 x 6 cm.
• Wide Compatibility: Supports most external graphics boards, Mac, and Windows (Win11 22H2 or higher recommended).
• USB4 100W Reverse Power Supply: Powers compatible devices.

2.3. Product Diagram

Familiarize yourself with the components and interfaces of the AG02 eGPU Dock.

Image 1: Front view of the AOOSTAR AG02 eGPU Dock, showcasing its sleek black design and primary ports.

Image 2: The AG02 eGPU Dock with a graphics card installed, illustrating the open design that accommodates various card lengths. The image highlights the 600W power support for graphics cards.

Image 3: Visual representation of the built-in 800W power supply, emphasizing its capacity to power the eGPU dock and connected graphics card.

Image 4: Dimensional drawing of the AOOSTAR AG02 eGPU Dock, showing its length (22.5cm), width (11cm), and height (6cm) from multiple angles.

3. Setup Instructions

Follow these steps to properly set up your AOOSTAR AG02 eGPU Dock:

3.1. Installing the Graphics Card

1. Ensure the eGPU dock is powered off and disconnected from any power source.
2. Carefully open the eGPU dock chassis to access the internal compartment.
3. Insert your desired graphics card into the PCIe slot within the dock.
4. Connect the 8-pin graphics card power connectors from the dock's internal power supply to your graphics card. The dock provides three 8-pin connectors.
5. Secure the graphics card within the dock, if applicable, using any provided retention mechanisms.
6. Close the eGPU dock chassis.

3.2. Connecting to Host Device

1. Connect the OCuLink cable from the AG02 eGPU Dock to the OCuLink port on your host device (e.g., laptop).
   • Important: The OCuLink interface does not support hot-plugging. Ensure both the eGPU dock and your host device are powered off before connecting or disconnecting the OCuLink cable.
   • The OCuLink interface features a fixed lock. When disconnecting, press the switch to unlock the cable before removal.
2. Alternatively, connect the USB4 cable from the AG02 eGPU Dock to a compatible USB4 port on your host device. The USB4 port supports hot-swapping.
3. Connect the power supply cable to the AG02 eGPU Dock and then plug it into a wall outlet (AC 220V~ 50/60Hz).

4. Operating Instructions

4.1. Powering On

1. After all connections are secure, power on the AOOSTAR AG02 eGPU Dock using its power switch.
2. Then, power on your host device.
3. The operating system (Windows 11 22H2 or higher recommended, or Mac OS) should detect the external graphics card.
4. Install the latest drivers for your graphics card from the manufacturer's website if not automatically detected or updated.

4.2. Powering Off

1. Safely shut down your host device.
2. Once the host device is off, power off the AOOSTAR AG02 eGPU Dock.
3. If disconnecting the OCuLink cable, ensure both devices are off before proceeding.

4.3. TGX Hot-Swapping

The hot-swap feature is exclusively available for devices equipped with a TGX interface, such as the 2024 Lenovo ThinkBook 14+/16+ Core Edition Laptops. Refer to your host device's manual for specific instructions on utilizing TGX hot-swapping.

5. Maintenance

• Keep the eGPU dock in a clean, dry, and well-ventilated area to prevent overheating.
• Regularly clean dust from the dock's exterior and internal components (when powered off and disconnected) using compressed air or a soft brush.
• Avoid exposing the device to extreme temperatures or humidity.
• Do not attempt to repair the device yourself. Contact customer support for assistance.

6. Troubleshooting

If you encounter issues with your AOOSTAR AG02 eGPU Dock, refer to the following common solutions:

• No Power:
  • Ensure the power cable is securely connected to both the dock and the wall outlet.
  • Verify the wall outlet is functional.
  • Check the power switch on the eGPU dock.
• Graphics Card Not Detected:
  • Confirm the graphics card is correctly seated in the PCIe slot and all power connectors are attached.
  • Ensure the OCuLink or USB4 cable is securely connected to both the dock and the host device.
  • For OCuLink connections, ensure the host device and dock were powered off before connecting the cable.
  • Update your graphics card drivers to the latest version.
  • Verify your host device's operating system is Windows 11 22H2 or higher, or a compatible Mac OS version.
  • Check if your host device has an OCuLink port if using an OCuLink connection.
• Performance Issues:
  • Ensure your graphics card drivers are up to date.
  • Verify your host device's CPU and RAM meet the requirements for the tasks you are performing.
  • Check for any background applications consuming excessive resources.
  • Ensure proper ventilation around the eGPU dock and host device to prevent thermal throttling.
• OCuLink Cable Disconnection:
  • Remember that OCuLink does not support hot-plugging. Always power off both devices before connecting or disconnecting.
  • When disconnecting, press the release switch on the OCuLink connector to unlock it.

7. Specifications

8. Warranty and Support

AOOSTAR provides 12 months of after-sales service from the date of order. If you have any questions or require assistance with your product, please contact AOOSTAR customer support via inquiry or email.