1. Introduction
This manual provides essential information for the safe and efficient operation of your Ulefone Armor X31 rugged smartphone. Please read this manual thoroughly before using your device to ensure proper functionality and to understand its features.
The Ulefone Armor X31 is designed for durability and performance, featuring a robust build, advanced camera system, and long-lasting battery life, suitable for various environments.
2. What's in the Box
Verify that all items are present in your product packaging:
- Ulefone Armor X31 Smartphone
- AC Power Charger (100~240V)
- Type-C to Type-C Data Cable (100cm)
- Screen Protector (pre-applied or separate)
- SIM Tray Ejector
- Lanyard
- User Manual (this document)
3. Device Overview
Familiarize yourself with the physical components of your Ulefone Armor X31.

Image: Front and back view of the Ulefone Armor X31 rugged smartphone, showcasing its robust design and camera module.
3.1 Physical Components
- Front: 6.56-inch HD+ display with Corning Gorilla Glass, 16MP front camera, earpiece, sensors.
- Rear: 48MP main camera, 20MP night vision camera, 2MP macro camera, LED flash, fingerprint sensor, Ulefone branding.
- Sides: Power button, volume up/down buttons, custom key, SIM/microSD card slot, USB Type-C port, 3.5mm audio jack.
4. Initial Setup
4.1 Installing SIM Cards and MicroSD Card
- Locate the SIM card tray on the side of the device.
- Insert the SIM tray ejector tool into the small hole next to the tray and press firmly until the tray pops out.
- Place your Nano-SIM cards (up to two) and/or a microSD card (for storage expansion up to 2TB) into the designated slots on the tray. Ensure the gold contacts face downwards.
- Carefully reinsert the tray into the phone until it clicks into place.
4.2 Powering On/Off
- To Power On: Press and hold the Power button until the Ulefone logo appears.
- To Power Off: Press and hold the Power button until the power options menu appears, then select 'Power off'.
- To Restart: Press and hold the Power button until the power options menu appears, then select 'Restart'.
4.3 Initial Configuration
Upon first power-on, follow the on-screen prompts to complete the initial setup, which includes selecting your language, connecting to Wi-Fi, setting up your Google account, and configuring security features.
5. Operating Your Device
5.1 Basic Phone Functions
- Making Calls: Open the Phone app, enter the number, and tap the call icon.
- Sending Messages: Open the Messages app, tap 'Start chat', enter recipient and message, then send.
- Internet Connectivity: Connect to Wi-Fi via Settings > Network & internet > Wi-Fi, or enable mobile data via Settings > Network & internet > Mobile network.
5.2 Performance and Storage

Image: Diagram illustrating the MediaTek Helio G91 processor, highlighting its 8-core CPU and 2.0GHz clock speed.
The Armor X31 is powered by a MediaTek Helio G91 8-core processor, ensuring smooth performance for daily tasks and applications. It features 6GB of physical RAM, expandable with up to 6GB of virtual RAM, totaling 12GB. Internal storage is 128GB, with support for up to 2TB via a microSD card.

Image: Graphic detailing the 12GB RAM (6GB physical + 6GB virtual) and 128GB ROM, with 2TB expansion capability.
5.3 Camera Functions

Image: Visual representation of the Ulefone Armor X31's camera setup, including the 48MP main, 20MP night vision, 2MP macro, and 16MP front cameras, with example photos.
- Main Camera: The 48MP main camera captures high-resolution photos. Open the Camera app and select 'Photo' mode.
- Night Vision Camera: The 20MP night vision camera allows for clear imaging in low-light or complete darkness. Select 'Night Vision' mode in the Camera app.
- Macro Camera: Use the 2MP macro camera for detailed close-up shots.
- Front Camera: The 16MP front camera is for selfies and video calls. Switch to the front camera in the Camera app.
- Underwater Mode: This mode allows you to take photos and videos while submerged. Activate it from the camera settings or quick toggles. Ensure all ports are securely sealed before submerging the device.
5.4 Display Features

Image: Graphic highlighting the 6.56-inch display with 720x1612 resolution, 90Hz refresh rate, 800 nits brightness, and Corning Gorilla Glass protection.
The 6.56-inch HD+ display offers a 720 x 1612 resolution and a 90Hz refresh rate for smooth visuals. With 800 nits brightness, it provides good visibility outdoors. The screen is protected by Corning Gorilla Glass for enhanced durability.
5.5 Battery Management

Image: Illustration of the 6050mAh battery and its estimated usage times for standby, talk, music, and video playback.
The device is equipped with a 6050mAh battery, providing extended usage times. It supports 18W fast charging. The reverse charging feature allows you to use your phone as a power bank to charge other compatible devices via a USB-C to USB-C cable (sold separately).
5.6 Rugged Features

Image: Depiction of the Ulefone Armor X31's IP68/IP69K and MIL-STD-810H ratings, showing its resistance to water, drops, and dust in various scenarios.
The Armor X31 is IP68/IP69K certified and meets MIL-STD-810H standards, making it highly resistant to water, dust, and drops. It can withstand submersion in up to 2 meters of water for 30 minutes and drops from up to 2 meters.
5.7 Additional Features
- 120 Lumen Flashlight: An independent, high-brightness flashlight is integrated for illumination in dark environments.
- Google Lens Support: Utilize Google Lens through the camera for instant translations, object identification, and image searches.
- Widevine L1 Support: Enables streaming of high-definition content from platforms like Netflix and Disney+.
- IR Blaster: Use your phone as a universal remote control for compatible home appliances.
- Fingerprint Unlock & Face Unlock: Secure your device with biometric authentication.
- NFC: Supports contactless payments and data transfer.
- Headset-Free FM Radio: Listen to FM radio without needing to connect headphones as an antenna.
- Custom Key: A programmable button for quick access to frequently used apps or functions.
- Outdoor Toolbox: A suite of utility apps designed for outdoor activities.
- 3-Card Slot: Accommodates two SIM cards and one microSD card simultaneously.
- GPS + GLONASS + Beidou + Galileo: Multiple navigation systems for accurate positioning.
- Gloves Mode: Enhances touch screen sensitivity for operation while wearing gloves.

Image: Graphic showing Widevine L1 support, enabling HD streaming on platforms like Netflix and Disney+.
6. Maintenance
6.1 Cleaning Your Device
To clean your Armor X31, use a soft, lint-free cloth. For stubborn dirt or grime, especially after exposure to mud or saltwater, rinse the device under fresh water and ensure all ports are closed. Allow the device to air dry completely before charging or opening any ports.
6.2 Battery Care
- Avoid exposing the device to extreme temperatures (below 0°C or above 45°C) as this can degrade battery performance.
- Use only the original charger and cable provided with your device to prevent damage and ensure optimal charging.
- Do not attempt to replace the battery yourself, as it is an integrated component and requires professional service.
6.3 General Care
Despite its rugged design, avoid unnecessary drops or impacts. Ensure all port covers are securely closed when the device is exposed to water or dust.
7. Troubleshooting
This section addresses common issues you might encounter with your Ulefone Armor X31.
| Issue | Possible Solution |
|---|---|
| Device does not power on | Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again. If unresponsive, perform a forced restart by holding the Power button for 10-15 seconds. |
| Poor network signal | Check if your SIM card is properly inserted. Move to an area with better network coverage. Restart the device. Verify mobile data settings in 'Settings > Network & internet > Mobile network'. |
| Apps crashing or freezing | Close and reopen the app. Clear the app's cache and data via 'Settings > Apps > [App Name] > Storage & cache'. Ensure the app is updated to the latest version. Restart the phone. |
| Touchscreen unresponsive | Restart the device. Ensure the screen is clean and dry. If using a screen protector, ensure it is properly applied and not interfering with touch sensitivity. |
| Device not charging | Check the charging cable and adapter for damage. Ensure the USB-C port is clean and free of debris. Try a different power outlet. Use the original charger and cable. |
If you encounter issues not listed here or if solutions do not resolve the problem, please contact Ulefone customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Ulefone Armor X31 |
| Operating System | Android 14 |
| Processor | MediaTek Helio G91, 8-core, 2.0 GHz |
| RAM | 12 GB (6GB physical + 6GB virtual) |
| Internal Storage | 128 GB |
| Expandable Storage | Up to 2 TB via microSD card |
| Display | 6.56 inches HD+ (720 x 1612), 90 Hz Refresh Rate, 800 nits Max Brightness, Corning Gorilla Glass |
| Rear Cameras | 48MP Main Camera, 20MP Night Vision Camera, 2MP Macro Camera |
| Front Camera | 16MP |
| Battery Capacity | 6050 mAh |
| Charging | 18W Fast Charging, Reverse Charging |
| Durability | IP68/IP69K Waterproof & Dustproof, MIL-STD-810H Shockproof |
| Connectivity | Dual 4G, Wi-Fi, Bluetooth 5.2, NFC, GPS (GPS+GLONASS+Beidou+Galileo), USB Type-C, 3.5mm Audio Jack |
| Special Features | 120 Lumen Flashlight, IR Blaster, Fingerprint Unlock, Face Unlock, Custom Key, Outdoor Toolbox, Widevine L1, Headset-Free FM Radio, Gloves Mode |
| Dimensions | 6.84 x 3.23 x 0.54 inches (173.78 x 82 x 13.65 mm) |
| Weight | 10.6 ounces (301 grams) |
9. Warranty and Support
9.1 Manufacturer's Warranty
The Ulefone Armor X31 comes with a 12-month manufacturer warranty service in the US. This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear.
9.2 Customer Support
For technical assistance, warranty claims, or any questions regarding your Ulefone Armor X31, please contact Ulefone customer support. Refer to the contact information provided in your product packaging or visit the official Ulefone website for support details.





