Introduction
This manual provides essential information for the proper use and maintenance of your Bose QuietComfort Ultra Bluetooth Headphones. These headphones feature advanced noise cancellation, spatial audio, and a comfortable over-ear design. Please read this manual thoroughly before using your headphones to ensure optimal performance and longevity.
What's in the Box
Upon unboxing, verify that all the following items are present:
- Bose QuietComfort Ultra Headphones
- Protective Case
- Audio Cable (3.5 mm jack)
- USB-C® (A to C) charging cable (20")
- Safety sheet

Image: The Bose QuietComfort Ultra Headphones in Deep Plum, showcasing the over-ear design and the Bose logo on the earcups.
Setup
1. Initial Charging
Before first use, fully charge your headphones. Connect the USB-C charging cable to the headphone's charging port and the other end to a USB power source. The charging indicator light will provide status updates. A full charge takes approximately 3 hours.
2. Powering On/Off
To power on, slide the Power/Bluetooth switch to the 'On' position. To power off, slide the switch to the 'Off' position. The headphones will provide an audio prompt indicating power status.
3. Bluetooth Pairing
- With the headphones powered on, slide and hold the Power/Bluetooth switch to the Bluetooth symbol until you hear "Ready to connect" and the Bluetooth indicator blinks blue.
- On your device (smartphone, laptop), enable Bluetooth and select "Bose QC Ultra Headphones" from the list of available devices.
- Once connected, you will hear "Connected to [Device Name]" and the indicator light will glow solid blue.
4. Bose Music App
For full functionality and customization, download the Bose Music app from your device's app store. The app allows for easy setup, access to adjustable EQ settings, noise cancellation mode control, and software updates.
Operating Instructions
Noise Control Modes
The QuietComfort Ultra Headphones offer three distinct noise control modes:
- Quiet Mode: Provides world-class active noise cancellation, minimizing ambient sounds for focused listening.
- Aware Mode: Allows you to hear your surroundings naturally while still enjoying your audio. This mode is useful for situational awareness.
- Immersion Mode: Combines full noise cancellation with Bose Immersive Audio for an enhanced listening experience.
Switch between modes using the dedicated button on the earcup or through the Bose Music app.
Spatial Audio and CustomTune Technology
These headphones feature Spatial Audio, which creates a more immersive soundstage, making audio feel like it's coming from outside your head. CustomTune technology analyzes your ear's shape to optimize audio performance specifically for you, ensuring a personalized listening experience.

Image: A person wearing the Deep Plum Bose QuietComfort Ultra Headphones, demonstrating their use in a relaxed setting.
Call Functions
The integrated microphone system is designed to focus on your voice and reduce background noise, providing clear communication during phone calls. Use the touch controls on the earcups to answer or end calls.
Touch Controls
The earcups feature intuitive touch controls for various functions:
- Volume Control: Swipe up or down on the right earcup.
- Track Control: Double-tap for next track, triple-tap for previous track.
- Call Management: Tap to answer/end calls.
- Mode Switching: Use the dedicated button to cycle through noise control modes.
SimpleSync Technology
SimpleSync allows you to pair your QuietComfort Ultra Headphones with a compatible Bose smart soundbar. This enables you to listen to TV audio through your headphones at your preferred volume without disturbing others.
Charging and Battery
The headphones provide up to 24 hours of battery life on a single charge. When using Immersive Audio, battery life is approximately 18 hours. A quick 15-minute charge can provide up to 2.5 hours of playtime (2 hours with Immersive Audio).
The battery status can be checked via the Bose Music app or through audio prompts when powering on the headphones.
Maintenance and Care
- Clean the earcups and headband with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Avoid exposing the headphones to extreme temperatures, humidity, or liquids.
- Store the headphones in their protective case when not in use to prevent damage.
- Ensure the charging port is free of dust and debris.

Image: The compact protective carrying case for the Bose QuietComfort Ultra Headphones, designed for safe storage and transport.
Troubleshooting
| Problem | Solution |
|---|---|
| Headphones do not power on. | Ensure the battery is charged. Connect to a power source using the USB-C cable. |
| Cannot pair with a device. | Ensure headphones are in pairing mode (blinking blue light). Check device's Bluetooth settings. Try restarting both devices. |
| No sound or poor audio quality. | Check volume levels on both headphones and connected device. Ensure headphones are properly connected. Try playing different audio sources. |
| Noise cancellation not effective. | Ensure earcups form a tight seal around your ears. Check noise control settings in the Bose Music app. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | 880066-1500 |
| Connectivity | Bluetooth 5.3, 3.5 mm Jack |
| Wireless Range | Up to 30 feet (9 meters) |
| Battery Life | Up to 24 hours (18 hours with Immersive Audio) |
| Charging Time | Approximately 3 hours for full charge |
| Noise Control | Active Noise Cancellation (Quiet, Aware, Immersion Modes) |
| Special Features | Spatial Audio, CustomTune technology, SimpleSync, Snapdragon Sound Certification |
| Dimensions (H x W x D) | 7.7 x 5.5 x 2 inches (19.5 x 14 x 5 cm) |
| Weight | 8.8 ounces (0.25 kg) |
| UPC | 017817860215 |
Warranty and Support
Bose products are designed for durability and performance. For warranty information, technical support, or service inquiries, please visit the official Bose support website or contact their customer service. Keep your proof of purchase for warranty claims.
For the latest information and support resources, visit: www.bose.com/support
Important Safety Information
Always follow basic safety precautions when using this product to reduce the risk of injury or damage. Refer to the included safety sheet for detailed warnings and guidelines.
- Do not use headphones at high volume for extended periods to prevent hearing damage.
- Be aware of your surroundings when using noise cancellation, especially in traffic or hazardous environments.
- Keep out of reach of children.
Video Resources
No official product videos from the seller with relevant content were found in the provided data to embed directly into this manual. For video tutorials and demonstrations, please visit the official Bose YouTube channel or support website.





