ZOSI C298 Pro 4K 8MP Dual-Lens PoE IP Security Camera Instruction Manual

1. Introduction

The ZOSI C298 Pro is a 4K 8MP dual-lens Power over Ethernet (PoE) IP security camera designed for both indoor and outdoor surveillance. It features a unique dual-lens system providing a comprehensive 360° view with 355° horizontal and 90° vertical rotation, minimizing blind spots. Equipped with advanced AI algorithms, it offers intelligent person and vehicle detection, auto-tracking, and three night vision modes for clear monitoring in various lighting conditions. Two-way audio allows for real-time communication, and multiple storage options ensure footage is securely recorded.

2. Package Contents

Verify that all items listed below are included in your package:

• 1 x ZOSI C298 Pro PoE Camera
• 1 x Ethernet Cable
• 1 x Hollow Card Pin
• 1 x Lens Adjuster
• 1 x Waterproof Lid
• Mounting Screws
• 1 x Quick Start Guide
• 1 x Mounting Hole Template
• 1 x Warning Sticker

Image: All components included in the ZOSI C298 Pro package, including the camera, cables, mounting hardware, and documentation.

3. Product Overview

Familiarize yourself with the main components and features of your ZOSI C298 Pro camera.

Image: Detailed diagram of the ZOSI C298 Pro camera highlighting key components such as the warning light, IP66 weatherproof housing, adjustable vertical lens, microphone, speaker, metal aluminum casing, Micro SD card slot, power port, and RJ45 port. Dimensions are also shown.

Key Features:

• Panoramic 360° View: 355° horizontal and 90° vertical rotation for wide coverage.
• Ultra HD 4MP Resolution: Delivers crisp, clear images (2560x1440).
• Three Night Vision Modes: Black and white, full-color, and smart night vision up to 30 meters.
• PoE Connectivity: Power and data transmission over a single Ethernet cable.
• AI-Powered Detection: Distinguishes between human and vehicle movements, reducing false alarms.
• Auto-Tracking: Follows moving individuals within its field of view.
• Two-Way Audio: Built-in speaker and microphone for real-time communication.
• Remote Access: View live footage via the ZOSI Smart app.
• Storage Options: Micro SD Card (up to 256GB, sold separately), ZOSI PoE NVR, or cloud storage.

4. Setup and Installation

4.1 Preparation

• Ensure you have a ZOSI PoE NVR or a PoE switch for power and data connection.
• If local storage is desired, prepare a Micro SD card (up to 256GB, not included).
• Choose a suitable installation location, considering network coverage and power access.

4.2 Physical Installation

1. Mark Drilling Positions: Use the provided mounting hole template to mark the screw positions on the wall or ceiling.
2. Drill Holes: Drill holes at the marked positions. Insert the rubber plugs if mounting on a masonry surface.
3. Mount the Camera: Align the camera's mounting bracket with the drilled holes and secure it with the provided screws. Adjust the camera to the desired angle.
4. Connect Ethernet Cable: Connect one end of the Ethernet cable to the camera's RJ45 port and the other end to a PoE port on your ZOSI PoE NVR or PoE switch.

Image: The ZOSI C298 Pro camera mounted on a wall, demonstrating its outdoor installation capability and connection to a mobile app for live viewing.

4.3 Software Setup (ZOSI Smart App)

1. Download App: Download and install the 'ZOSI Smart' app from your mobile device's app store.
2. Create Account: Register for a new account or log in if you already have one.
3. Add Device: Tap the '+' icon in the app to add a new device. Select the appropriate camera type (PoE IP Camera).
4. Scan QR Code: Scan the QR code located on the camera body or packaging. Follow the on-screen prompts to complete the device addition.
5. Configure Settings: Once added, you can configure various settings such as recording schedules, motion detection zones, and alert preferences.

5. Operating Instructions

5.1 Live View and Playback

• Open the ZOSI Smart app to access live view from your camera.
• Use the app's interface to pan (355° horizontal) and tilt (90° vertical) the camera for a full 360° panoramic view.
• Access recorded footage from the Micro SD card, NVR, or cloud storage for playback.

Image: The ZOSI C298 Pro camera providing a wide 360-degree view of a residential area, showcasing its panoramic surveillance capabilities.

5.2 Night Vision Modes

The camera offers three night vision modes:

• Black and White Night Vision: Standard infrared night vision for clear monochrome images in low light.
• Full-Color Night Vision: Utilizes built-in spotlights to provide vivid color images even in complete darkness.
• Smart Night Vision: Automatically switches between black and white and full-color modes based on detected motion or events.

Image: A comparison of traditional IR night vision (black and white) and the ZOSI C298 Pro's color night vision, demonstrating enhanced clarity and detail in low-light conditions with spotlights.

5.3 AI-Powered Detection and Auto-Tracking

• The camera can intelligently distinguish between human and vehicle shapes, reducing false alarms from animals or swaying branches.
• When a person or vehicle is detected, the auto-tracking feature will automatically follow their movement within the camera's field of view.
• Customize detection zones and sensitivity settings within the ZOSI Smart app.

Image: The ZOSI C298 Pro camera demonstrating smart person and vehicle detection, highlighting detected objects with bounding boxes to differentiate between types of movement.

5.4 Two-Way Audio and Alerts

• Use the built-in speaker and microphone for two-way communication through the app.
• Upon detection of unusual activity, the camera can trigger an alarm and send instant push notifications and email alerts with screenshots to your mobile device.
• Customizable voice alerts can be set to deter intruders.

Image: A delivery person at a door, with the ZOSI C298 Pro camera visible, illustrating the two-way audio feature for communication.

6. Maintenance

• Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Avoid abrasive cleaners.
• Firmware Updates: Check the ZOSI Smart app periodically for available firmware updates to ensure optimal performance and security.
• Weather Protection: The camera is IP66 weatherproof, designed to withstand various weather conditions. However, ensure all connections are properly sealed to prevent water ingress.

7. Troubleshooting

Common Issues and Solutions:

• No Video/Offline:
  • Check the Ethernet cable connection to both the camera and the PoE NVR/switch.
  • Ensure the PoE NVR/switch is powered on and functioning correctly.
  • Verify network connectivity for your NVR/switch.
• Poor Image Quality:
  • Clean the camera lens.
  • Ensure the camera is receiving adequate power.
  • Check the resolution settings in the ZOSI Smart app.
• False Alarms:
  • Adjust motion detection sensitivity in the app.
  • Define specific detection zones to exclude irrelevant areas.
• Auto-Tracking Issues:
  • Ensure the camera's field of view is clear of obstructions.
  • Check for firmware updates.

8. Specifications

9. Warranty and Support

ZOSI is committed to providing comprehensive support for its products.

• Return Policy: 30-Day Hassle-free return policy.
• Technical Support: Lifetime Technical Support.
• Product Coverage: 2-Year Coverage.

For further assistance, please refer to the ZOSI website or contact their customer support.