SachsenRAD BB12299

SachsenRAD E-SUV M5T Centro Electric Bicycle User Manual

Model: BB12299

1. Introduction

Welcome to the SachsenRAD E-SUV M5T Centro electric bicycle. This manual provides essential information for the safe and efficient operation, maintenance, and care of your new e-bike. Please read this manual thoroughly before your first ride and keep it for future reference.

The SachsenRAD E-SUV M5T Centro is a high-performance electric mountain bike designed for versatile terrain, featuring a powerful mid-drive motor, full suspension, and advanced safety features like integrated Apple FindMy technology.

SachsenRAD E-SUV M5T Centro electric bicycle

Figure 1.1: SachsenRAD E-SUV M5T Centro Electric Bicycle.

2. Safety Instructions

Your safety is paramount. Always adhere to the following safety guidelines:

Rider on SachsenRAD E-SUV M5T Centro electric bicycle

Figure 2.1: Always ride safely and be aware of your surroundings.

3. Package Contents

Upon unpacking, please verify that all components are present and undamaged:

If any items are missing or damaged, please contact SachsenRAD customer support immediately.

4. Setup and Assembly

Your SachsenRAD E-SUV M5T Centro may require some assembly upon arrival. Follow these general steps:

4.1 Handlebar Installation

  1. Carefully remove the bicycle from its packaging.
  2. Attach the handlebar to the stem, ensuring proper alignment. Tighten the stem bolts evenly and securely according to torque specifications (refer to specific assembly guide if provided).

4.2 Pedal Installation

  1. Identify the left (L) and right (R) pedals.
  2. Apply a small amount of grease to the pedal threads.
  3. Screw the right pedal (R) clockwise into the right crank arm.
  4. Screw the left pedal (L) counter-clockwise into the left crank arm.
  5. Tighten both pedals firmly with a pedal wrench.

4.3 Front Wheel Installation (if detached)

  1. Align the front wheel with the fork dropouts.
  2. Ensure the brake rotor slides correctly into the brake caliper.
  3. Insert the thru-axle and tighten it securely.

4.4 Battery Installation and Charging

The 720Wh battery is removable for convenient charging and security.

Image showing the removable battery compartment on the bike frame

Figure 4.1: Removable 720Wh battery for easy charging.

5. Operating Instructions

5.1 Powering On/Off and Display Usage

The full-color control display provides all essential riding information.

Image of the full-color control display unit

Figure 5.1: Full-color control display for monitoring ride data.

5.2 SachsenRAD XCruise V11 Mid-Drive Motor

Your e-bike is equipped with a powerful 110 Nm SachsenRAD XCruise V11 mid-drive motor with a torque sensor, providing natural and responsive assistance.

Diagram of the SachsenRAD XCruise V11 mid-drive motor

Figure 5.2: SachsenRAD XCruise V11 mid-drive motor.

5.3 Shimano Deore 12-Speed Gearing

The Shimano Deore 12-speed drivetrain ensures smooth and precise gear changes across various terrains.

Close-up of Shimano Deore 12-speed derailleur

Figure 5.3: Shimano Deore 12-speed rear derailleur.

5.4 Full Suspension System

The E-SUV M5T Centro features 140mm front air suspension and 190mm rear air suspension for superior comfort and control on rough trails.

Close-up of front suspension adjustment dialImage of the bike frame showing the rear shock absorber

Figure 5.4: Front suspension adjustment and rear shock absorber.

5.5 Integrated Apple FindMy System

The integrated Apple FindMy system provides enhanced security and navigation capabilities.

Image showing the Apple FindMy system indicator on the bike

Figure 5.5: Integrated Apple FindMy system for tracking.

5.6 Anti-Theft Alarm

The bicycle is equipped with a 120-decibel anti-theft alarm to deter potential thieves.

Image showing the anti-theft alarm system on the bike

Figure 5.6: Anti-theft alarm system for enhanced security.

6. Maintenance

Regular maintenance is crucial for the longevity and safe operation of your e-bike.

6.1 Brake System (Magura Hydraulic Disc Brakes)

The bike is equipped with high-quality Magura MT Thirty hydraulic disc brakes for reliable stopping power.

Close-up of Magura brake caliper and disc

Figure 6.1: Magura hydraulic disc brake caliper.

6.2 Drivetrain

6.3 Tires

6.4 General Care

7. Troubleshooting

This section addresses common issues you might encounter.

ProblemPossible CauseSolution
Motor not providing assistance.Battery low or not properly seated; system error; assistance level set to zero.Check battery charge and ensure it's fully inserted. Restart the system. Increase assistance level on the display.
Brakes feel spongy or weak.Air in the hydraulic line; worn brake pads; contaminated rotor.Have brakes bled by a professional. Inspect and replace brake pads. Clean rotor with disc brake cleaner.
Gears are not shifting smoothly.Derailleur out of adjustment; dirty or dry chain; bent hanger.Clean and lubricate chain. Adjust derailleur limits and cable tension. Check for bent derailleur hanger.
Battery not charging.Charger not connected properly; faulty charger or battery; power outlet issue.Ensure secure connections. Try a different power outlet. Contact support if issue persists.

For issues not listed here, or if solutions do not resolve the problem, please contact SachsenRAD customer support.

8. Specifications

FeatureDetail
Model NameSachsenRAD E-SUV M5T Centro
Model NumberBB12299
Bike TypeElectric Mountain Bike (E-MTB)
Wheel Size29 inches
Frame MaterialAluminum
Suspension TypeFull Suspension (140mm front, 190mm rear air suspension)
MotorSachsenRAD XCruise V11 Mid-Drive Motor, 110 Nm Torque
Battery720Wh Removable Battery
RangeUp to 180 km (depending on conditions)
GearingShimano Deore 12-Speed
BrakesMagura MT Thirty Hydraulic Disc Brakes (front and rear)
ConnectivityIntegrated Apple FindMy System
Security120dB Anti-Theft Alarm (IP55 water-resistant)
Included ComponentsKickstand

9. Warranty and Support

SachsenRAD stands behind the quality of its products. For specific warranty terms and conditions, please refer to the warranty card included with your purchase or visit the official SachsenRAD website.

For technical support, spare parts, or service inquiries, please contact SachsenRAD customer service. You can also find authorized service centers, including over 4000 Magura contract workshops worldwide for brake service, through the official SachsenRAD or Magura websites.

SachsenRAD Store: Visit the SachsenRAD Store on Amazon