1. Introduction
Thank you for choosing the Monster Open Ear AC360 Wireless Bluetooth Earphones. This manual provides essential information for setting up, operating, and maintaining your earphones. Please read it thoroughly to ensure proper use and to maximize your listening experience.
The Monster Open Ear AC360 earphones are designed for comfort and situational awareness, allowing you to enjoy audio while remaining aware of your surroundings. They feature an open-ear design, Bluetooth 5.4 connectivity, touch controls, and IPX5 water resistance.
2. Package Contents
Please check the package for the following items:
- Monster Open Ear AC360 Earphones (Left and Right)
- Charging Case
- USB-C Charging Cable
- Lanyard
- User Manual
3. Product Overview
The Monster Open Ear AC360 earphones feature an innovative design for comfortable and secure wear. Familiarize yourself with the components below.

Figure 3.1: Monster Open Ear AC360 Earphones and Charging Case
Key Components:
- Open-Ear Design: Rests outside the ear canal for situational awareness.
- Rotary Earphone: Allows for flexible adjustment and secure fit.
- Touch Control Area: Located on the outer surface of each earphone for various functions.
- Charging Contacts: On each earphone, for charging within the case.
- Charging Case: Stores and charges the earphones, features a magnetic rotating housing.
- LED Indicators: On the earphones and charging case to show battery status and pairing mode.
- USB-C Charging Port: On the charging case for power input.

Figure 3.2: Innovative Magnetic Rotating Housing Design of the Charging Case

Figure 3.3: Internal Components for Pure Monster Sound
4. Setup
4.1 Charging the Earphones and Case
Before first use, fully charge the earphones and the charging case.
- Place the earphones into the charging case. Ensure the charging contacts align.
- Connect the USB-C charging cable to the charging port on the case and to a power source (e.g., USB wall adapter, computer USB port).
- The LED indicators on the case will show the charging status. Once fully charged, the indicators will change or turn off.
A 10-minute charge provides approximately 1 hour of playtime. The earphones offer up to 8 hours of listening time on a single charge, with the charging case providing an additional 16 hours, totaling 24 hours of battery life.

Figure 4.1: Battery Life Overview
4.2 Power On/Off
- Power On: Open the charging case, and the earphones will automatically power on.
- Power Off: Place the earphones back into the charging case and close the lid. They will automatically power off and begin charging.
4.3 Bluetooth Pairing
To connect your earphones to a device for the first time:
- Ensure the earphones are charged and inside the charging case.
- Open the charging case. The earphones will enter pairing mode, and their LED indicators will flash (refer to specific light patterns in the Quick Start Guide if available).
- On your device (smartphone, tablet, computer), enable Bluetooth.
- Search for available Bluetooth devices and select "Monster Open Ear AC360" from the list.
- Once connected, the earphone LED indicators will stop flashing, and you will hear a confirmation tone.
The earphones feature an upgraded Bluetooth 5.4 chip for faster connection speeds and a more stable signal.

Figure 4.2: Bluetooth 5.4 Connectivity
5. Operating Instructions
5.1 Wearing the Earphones
The AC360 earphones are designed for an open-ear fit, resting comfortably and securely without entering the ear canal. This allows for awareness of your surroundings.
- Identify the Left (L) and Right (R) earphones.
- Gently hook the earphone over your ear, positioning the speaker part just outside your ear canal.
- Adjust the rotary earphone for a stable and comfortable fit.

Figure 5.1: Ergonomic Open-Ear Design and Wearing
5.2 Touch Controls
The earphones feature intuitive touch controls on the outer surface of each earbud.
| Action | Function |
|---|---|
| Single Tap (L/R) | Play/Pause Music, Answer/End Call |
| Double Tap (R) | Next Track |
| Double Tap (L) | Previous Track |
| Triple Tap (L/R) | Activate Voice Assistant |
| Long Press (L/R, 2s) | Reject Call |
6. Maintenance
6.1 Cleaning
Regular cleaning helps maintain optimal performance and hygiene.
- Use a soft, dry, lint-free cloth to wipe the earphones and charging case.
- Avoid using abrasive materials, solvents, or chemical cleaners.
- Do not allow liquids to enter any openings.
6.2 Storage
When not in use, store the earphones in their charging case to protect them from dust and damage, and to keep them charged.
6.3 Water Resistance
The Monster Open Ear AC360 earphones are rated IPX5 water resistant, meaning they can withstand sweat and light splashes of water. They are not designed for submersion in water. Avoid using them while swimming or showering.

Figure 6.1: IPX5 Water Resistance for Sweat and Rain
7. Troubleshooting
If you encounter issues with your earphones, refer to the following common solutions:
- No Power: Ensure the earphones and charging case are fully charged.
- Cannot Pair:
- Make sure Bluetooth is enabled on your device.
- Ensure the earphones are in pairing mode (LEDs flashing).
- Move the earphones closer to your device.
- Forget "Monster Open Ear AC360" from your device's Bluetooth list and try pairing again.
- No Sound:
- Check the volume level on both your device and the earphones.
- Ensure the earphones are properly connected to your device.
- Try playing audio from a different application or source.
- One Earphone Not Working: Place both earphones back into the charging case, close the lid, wait a few seconds, then open the lid and try reconnecting.
- Poor Sound Quality: Ensure there are no obstructions between the earphones and your device. Move away from sources of interference (e.g., Wi-Fi routers, other Bluetooth devices).
7.1 Factory Reset
If issues persist, a factory reset may resolve them. Refer to the specific instructions in your Quick Start Guide or contact customer support for the exact reset procedure for your model.
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | AC360 (E68) |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.4 |
| Earpiece Shape | Open-Ear |
| Control Method | Touch |
| Battery Life (Earphones) | Up to 8 hours (single charge) |
| Total Battery Life (with Case) | Up to 24 hours |
| Water Resistance Level | IPX5 (Water Resistant) |
| Material | Plastic, Silicone |
| Item Weight | 5.9 ounces (0.17 Kilograms) |
| UPC | 810079703869 |
9. Safety Information
- Hearing Protection: Avoid listening at high volume levels for extended periods to prevent hearing damage.
- Situational Awareness: The open-ear design enhances awareness, but always exercise caution when using earphones in traffic, near machinery, or in other potentially hazardous environments.
- Water Exposure: While IPX5 rated, do not submerge the earphones in water.
- Children: Keep earphones and small parts away from children to prevent choking hazards.
- Temperature: Avoid exposing the earphones to extreme temperatures (hot or cold).

Figure 9.1: Safe Listening with Situational Awareness

Figure 9.2: Unique Sound Transduction Technology for Hearing Protection
10. Warranty and Support
Monster products are designed and manufactured to the highest quality standards. This product is covered by a limited warranty from the date of purchase. For detailed warranty terms and conditions, please refer to the warranty card included in your package or visit the official Monster website.
If you experience any issues or have questions regarding your Monster Open Ear AC360 earphones, please contact the retailer where you purchased the product or Monster customer support for assistance.