ErgoFocus Triple Monitor Mount Gas Spring User Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your ErgoFocus Triple Monitor Mount with Gas Spring arms. Please read this manual thoroughly before installation to ensure safe and correct usage. Retain this manual for future reference.

2. Safety Information

Warning: Failure to read and follow all instructions may result in personal injury or damage to the product. Keep this manual in a safe place for future reference.

• Ensure your desk surface can support the combined weight of the mount and three monitors.
• Do not exceed the maximum weight capacity of 17.6 lbs (8 kg) per arm.
• This mount is designed for monitors between 13 and 32 inches.
• Compatible with VESA patterns 75x75mm and 100x100mm.
• Use only the provided hardware. If any parts are missing or damaged, contact customer support.
• Always have assistance when lifting or positioning heavy monitors.
• Adjust gas spring tension carefully to match monitor weight. Incorrect tension can cause monitors to fall or spring up unexpectedly.

3. Package Contents

Verify that all components are present and undamaged:

• Main Pole and Base Assembly
• Gas Spring Monitor Arms (3 units)
• VESA Plates (3 units)
• C-Clamp Mounting Hardware
• Grommet Mounting Hardware
• Cable Management Clips
• Hex Keys and Screws (various sizes)
• Instruction Manual

4. Specifications

5. Installation Guide

Follow these steps to install your ErgoFocus Triple Monitor Mount. Refer to the video for visual guidance.

5.1 Choose Installation Type

Your monitor mount offers two installation methods: C-Clamp or Grommet Base. Select the option suitable for your desk.

Image: Two types of installation, C-Clamp and Grommet Mounting. C-Clamp fits desks 0.39"-3.15" thick. Grommet Mounting fits desks 0.39"-1.97" thick.

5.2 C-Clamp Installation (Option A)

1. Attach the anti-slip pads to the bottom of the clamp base.
2. Secure the main pole to the C-clamp using the provided screws and hex key.
3. Position the C-clamp on the edge of your desk and tighten the clamp screw until secure.

Image: Detailed view of the C-clamp base assembly and attachment to a desk. Anti-slip pads are applied, and the clamp is tightened with a hex key.

5.3 Grommet Base Installation (Option B)

1. Attach the anti-slip pads to the bottom of the grommet base.
2. Remove the grommet cap from your desk's cable hole.
3. Insert the grommet bolt through the desk hole and secure it from underneath with the provided washer and nut.
4. Attach the main pole to the grommet base.

5.4 Assemble the Pole and Arms

1. If using the extended pole, connect the two pole sections and secure with the set screw.
2. Slide the monitor arms onto the main pole at your desired heights. Secure them using the provided hex keys.

5.5 Attach VESA Plates to Monitors

1. Attach the VESA plates to the back of your monitors using the appropriate screws and washers. Ensure they are securely fastened.

Image: A VESA plate is being screwed onto the back of a monitor, demonstrating the attachment process.

5.6 Mount Monitors to Arms

1. Carefully slide each monitor (with attached VESA plate) onto the corresponding arm's mounting head.
2. Ensure the monitor is securely locked into place.

5.7 Installation Video

6. Operating Instructions and Adjustments

Your ErgoFocus Triple Monitor Mount offers extensive adjustability for an ergonomic workspace.

6.1 Height Adjustment

The monitor arms can be adjusted vertically along the 28-inch pole, allowing a maximum height of 36.3 inches. Simply loosen the arm clamp, slide to the desired height, and re-tighten.

Image: Diagram illustrating the height adjustment capabilities, showing a 28-inch pole and a maximum arm height of 36.3 inches, with a max extension of 20.5 inches.

6.2 Tilt Adjustment

Each monitor can be tilted from +90° to -90°. Loosen the tilting bolt, adjust the monitor to your preferred angle, and then retighten the bolt.

Image: A monitor being tilted up and down, illustrating the +/-90° tilt range of the mount.

6.3 Swivel Adjustment

The monitor arms allow for 180° swivel, and the VESA plate allows for +/-90° screen swivel. Adjust the monitor horizontally to achieve optimal viewing angles.

Image: A monitor swiveling horizontally, showcasing the +/-90° screen swivel capability.

6.4 Rotation Adjustment

Rotate your monitors 360° to switch between landscape and portrait orientations as needed for different tasks.

Image: A monitor rotating 360 degrees, illustrating the ability to switch between landscape and portrait modes.

6.5 Gas Spring Tension Adjustment

The gas spring arms require tension adjustment to properly hold your monitors. Use the provided hex key to adjust the tension screw on each arm.

• If the monitor raises up: Turn clockwise ("-" direction) to reduce tension for a lighter monitor.
• If the monitor falls down: Turn counter-clockwise ("+" direction) to increase tension for a heavier monitor.

Important: Keep the arm in a horizontal position during tension adjustment.

Image: Instructions for adjusting gas spring tension and tilt, showing the hex key insertion points and direction for increasing/decreasing tension.

6.6 Multiple Screen Setups

The flexible design allows for various screen configurations, including stacked or side-by-side arrangements, to optimize your workflow.

Image: Examples of multiple screen setups, demonstrating various arrangements for three monitors on the mount.

6.7 Function Display Video

7. Cable Management

Integrated wire channels and clips help keep your workspace tidy and organized.

1. Route monitor cables through the cable management clips on the underside of the arms.
2. Secure cables along the main pole using the provided cable clips.

Image: A cable being neatly tucked into the cable management channel of the monitor arm, illustrating how to maintain a clean workspace.

8. Maintenance

Regular maintenance ensures the longevity and optimal performance of your monitor mount.

• Periodically check all screws and bolts to ensure they are tight. Re-tighten if necessary.
• Clean the mount with a soft, damp cloth. Avoid abrasive cleaners or solvents.
• If the gas spring tension feels off, re-adjust according to Section 6.5.

9. Troubleshooting

If you encounter issues, refer to the following common problems and solutions:

• Problem: Monitor sags or does not stay in position.
  Solution: The gas spring tension is too low for the monitor's weight. Increase the gas spring tension by turning the adjustment screw counter-clockwise ("+" direction) until the monitor holds its position.
• Problem: Monitor springs up too easily.
  Solution: The gas spring tension is too high for the monitor's weight. Decrease the gas spring tension by turning the adjustment screw clockwise ("-" direction).
• Problem: Monitor is not level.
  Solution: Check that the VESA plate is securely attached to the monitor and the monitor is properly seated on the arm. Adjust the tilt mechanism if necessary.
• Problem: Mount feels unstable.
  Solution: Ensure the C-clamp or grommet base is securely tightened to the desk. Verify that the main pole and arm clamps are also tightened.

10. Warranty and Support

For warranty information or technical support, please contact ErgoFocus customer service through the retailer where the product was purchased. Keep your purchase receipt as proof of purchase.