1. Product Overview
The Cecotec Bongo GS50 XXL Connected electric scooter is designed for urban mobility, offering a blend of power, comfort, and safety. It features a robust design with advanced functionalities for an enhanced riding experience.
- Powerful Performance: Equipped with a 350 W motor and a maximum peak power of 700 W, capable of overcoming inclines and obstacles with ease.
- Ultrawide Base: Provides an extra-wide platform for superior comfort and stability during rides.
- Extended Autonomy: A 450 Wh battery (36 V and 12.5 Ah) ensures an autonomy of up to 50 km, allowing for long-distance daily commutes.
- Enhanced Grip and Comfort: Features wide 10-inch inflatable wheels for excellent grip and a comfortable ride across various urban terrains.
- Dual Braking System: Incorporates an electric front brake and a rear disc brake for reliable and safe stopping power.

Image 1.1: Front view of the Cecotec Bongo GS50 XXL Connected electric scooter, showcasing its design and wide base.
2. Setup and Assembly
Before your first ride, ensure the scooter is properly assembled and charged.
2.1 Unboxing and Initial Inspection
- Carefully remove all components from the packaging.
- Verify that all items listed in the 'What's in the Box' section are present and undamaged.
- Inspect the scooter for any visible damage from shipping. If any damage is found, contact customer support immediately.
2.2 Assembly
The scooter requires minimal assembly. Refer to the included assembly tools for assistance.
- Handlebar Attachment: Unfold the handlebar stem and secure it in the upright position. Attach the handlebars to the stem, ensuring all screws are tightened securely.
- Tire Inflation: Check the tire pressure of both 10-inch inflatable wheels. Inflate to the recommended PSI as indicated on the tire sidewall or in the specifications.
2.3 Charging the Battery
Fully charge the scooter's battery before its first use.
- Locate the charging port on the scooter.
- Connect the charger to the scooter's charging port, then plug the charger into a standard electrical outlet.
- The charging indicator light on the charger will change (e.g., from red to green) when charging is complete.
- Disconnect the charger once the battery is fully charged.

Image 2.1: The scooter in a folded state, demonstrating its portability, with a smartphone displaying the companion app interface.
3. Operating Instructions
Familiarize yourself with the scooter's controls and safety guidelines before riding.
3.1 Power On/Off
- To Power On: Press and hold the power button located on the handlebar display until the screen illuminates.
- To Power Off: Press and hold the power button again until the display turns off.
3.2 Riding the Scooter
- Kick-Start: Place one foot on the deck and use the other foot to push off the ground to gain initial momentum.
- Acceleration: Once moving, gently press the accelerator lever (usually on the right handlebar) to engage the motor. Increase pressure for more speed.
- Braking: Use the brake levers (left for electric brake, right for disc brake) to slow down or stop. Apply both brakes simultaneously for emergency stops.
- Steering: Lean your body and gently turn the handlebars in the desired direction.
3.3 Connectivity and App Features
The Bongo GS50 XXL Connected scooter can be paired with a smartphone app for additional features and control.
- Download the official Cecotec Bongo app from your device's app store.
- Enable Bluetooth on your smartphone and follow the app's instructions to pair with your scooter.
- The app may provide features such as ride statistics, battery status, locking/unlocking, and customizable riding modes.

Image 3.1: A person riding the electric scooter, demonstrating its use in an urban environment.
4. Maintenance
Regular maintenance ensures the longevity and safe operation of your electric scooter.
4.1 Cleaning
- Wipe down the scooter with a damp cloth after each use to remove dirt and dust.
- Do not use high-pressure water jets or immerse the scooter in water.
- Avoid using abrasive cleaners or solvents that could damage the finish.
4.2 Tire Care
- Regularly check tire pressure and inflate to the recommended PSI to ensure optimal performance and prevent punctures.
- Inspect tires for wear, cuts, or embedded objects. Replace worn tires promptly.
4.3 Battery Care
- Charge the battery regularly, even if the scooter is not in use, to maintain battery health.
- Avoid completely draining the battery before recharging.
- Store the scooter in a cool, dry place away from direct sunlight and extreme temperatures.
4.4 Brake System Check
- Periodically check the functionality of both the electric and disc brakes.
- Ensure brake levers provide firm resistance and that the brakes engage effectively.
- If you notice reduced braking performance, consult a qualified technician.

Image 4.1: A detailed view of the front suspension system, highlighting its design for shock absorption.
5. Troubleshooting
This section addresses common issues you might encounter with your electric scooter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on. | Low or depleted battery. Power button not pressed correctly. | Charge the battery fully. Press and hold the power button firmly. |
| Reduced range or power. | Under-inflated tires. Battery degradation. Overload. | Check and inflate tires to correct pressure. Ensure battery is fully charged. Do not exceed weight limit. |
| Brakes feel weak. | Brake pads worn. Cable tension incorrect. | Inspect brake pads and replace if necessary. Adjust brake cable tension (refer to a qualified technician if unsure). |
| Unusual noises during operation. | Loose components. Debris in wheels. | Check all screws and bolts for tightness. Inspect wheels and motor area for foreign objects. |
If the problem persists after attempting these solutions, please contact Cecotec customer support.






