RPREMIUM Y20

Hoco Y20 Smart Sports Watch User Manual

Model: Y20

1. Product Overview

The Hoco Y20 Smart Sports Watch is a versatile wearable device designed for fitness tracking, communication, and daily convenience. It features a high-resolution display, Bluetooth connectivity for calls and notifications, and comprehensive health monitoring capabilities.

Hoco Y20 Smart Sports Watch, front view

Image: Front view of the Hoco Y20 Smart Sports Watch, showcasing its display and overall design.

Key Features:

2. Package Contents

Please verify that all items are present in the package upon unboxing:

Hoco Y20 Smart Sports Watch packaging

Image: The Hoco Y20 Smart Sports Watch packaging, showing the watch box and accompanying documentation.

3. Getting Started

3.1 Charging the Smartwatch

Before first use, fully charge your Hoco Y20 Smart Sports Watch. Connect the magnetic charging cable to the charging points on the back of the watch and plug the USB end into a standard USB power adapter (not included) or a computer's USB port.

Back of Hoco Y20 Smart Sports Watch with sensors

Image: Rear view of the Hoco Y20 Smart Sports Watch, highlighting the optical sensors and charging contacts.

3.2 Powering On/Off

4. Pairing Your Smartwatch

To unlock the full functionality of your Hoco Y20 Smart Sports Watch, you need to pair it with your smartphone via Bluetooth.

  1. Download the App: Scan the QR code in the manual or on the watch screen (if available) or search for the official Hoco companion app in your smartphone's app store (e.g., Google Play Store or Apple App Store). Install the app.
  2. Enable Bluetooth: Ensure Bluetooth is enabled on your smartphone.
  3. Open the App: Launch the Hoco companion app on your smartphone and follow the on-screen instructions to create an account or log in.
  4. Add Device: In the app, select "Add Device" or "Pair New Device." The app will search for available Bluetooth devices.
  5. Select Your Watch: Choose "Hoco Y20" or a similar device name from the list of found devices.
  6. Confirm Pairing: A pairing request may appear on both your watch and smartphone. Confirm the pairing on both devices.
  7. Complete Setup: Once paired, the app will guide you through initial settings, such as personal information, notification preferences, and watch face customization.

Note: For optimal performance, ensure your smartphone's operating system is up to date.

5. Using Your Smartwatch

5.1 Basic Navigation

Hoco Y20 Smart Sports Watch on a wrist

Image: The Hoco Y20 Smart Sports Watch worn on a user's wrist, demonstrating its fit and appearance during use.

5.2 Call Functions

As a "Call Version" smartwatch, the Hoco Y20 allows you to manage calls directly from your wrist when connected to your smartphone.

5.3 Notifications

Receive notifications from your smartphone directly on your watch. Ensure notification permissions are enabled in the companion app.

5.4 Health Monitoring and Multi-Sport Modes

The Hoco Y20 tracks various health metrics and supports multiple sports activities.

5.5 Language Settings

The Hoco Y20 supports 22 languages. To change the language:

  1. Navigate to "Settings" on your watch.
  2. Find "Language" or "System Language."
  3. Select your preferred language from the list.

6. Care and Maintenance

Proper care ensures the longevity and optimal performance of your Hoco Y20 Smart Sports Watch.

7. Troubleshooting

If you encounter issues with your Hoco Y20 Smart Sports Watch, try the following solutions:

ProblemSolution
Watch does not power on.Ensure the watch is fully charged. Connect it to the charger for at least 30 minutes.
Cannot pair with smartphone.
  • Ensure Bluetooth is enabled on your phone and watch.
  • Restart both the watch and the phone.
  • Forget the device in your phone's Bluetooth settings and try pairing again.
  • Ensure the companion app is installed and running.
Notifications are not received.
  • Check notification permissions in the companion app and your phone's system settings.
  • Ensure the watch is connected via Bluetooth.
  • Disable and re-enable notifications in the app.
Inaccurate health data.
  • Ensure the watch is worn snugly on your wrist, not too loose or too tight.
  • Clean the sensors on the back of the watch.

If the problem persists, please refer to the official Hoco support website or contact customer service.

8. Product Specifications

FeatureSpecification
Display Size1.53-inch
Display Resolution360*360
ConnectivityBluetooth 5.1
Battery Capacity300mAh (0.22 Amp Hours)
Battery Life5-10 days (depending on usage)
Operating SystemAndroid Wear 1.0 (as per provided data)
Memory Storage Capacity1 GB
Special FeaturesNotifications, Multi-sport modes, Sleep monitoring, Call functions
Supported Languages22 languages (including English, Arabic, Spanish, French)
Manufacturerhoco
Country of OriginUnited Arab Emirates

9. Warranty Information

This product may be eligible for an extended warranty. Please refer to your purchase documentation for specific warranty terms and conditions provided by the seller or manufacturer.

10. Customer Support

For further assistance, technical support, or inquiries regarding your Hoco Y20 Smart Sports Watch, please contact the seller or visit the official hoco support channels.

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