Samsung NP964QHA-KG2US

Samsung 16-inch Galaxy Book5 Pro 360 Copilot+ PC Instruction Manual

Model: NP964QHA-KG2US

Introduction

The Samsung 16-inch Galaxy Book5 Pro 360 is a versatile 2-in-1 laptop designed for productivity and creativity. It features an Intel Core Ultra 7 processor with a dedicated AI neural processing unit (NPU) for enhanced performance. This device runs on Windows 11 Pro and offers a stunning 3K AMOLED touchscreen with a 120Hz refresh rate, complemented by an included S Pen for natural writing and drawing. Its slim and lightweight design, coupled with advanced connectivity features, makes it suitable for various professional and personal uses.

What's in the Box

Contents of the Samsung Galaxy Book5 Pro 360 box

Image: The box contents include the Galaxy Book5 Pro 360 laptop, an S Pen, a USB-C data cable, and a power adapter.

Upon unboxing your Samsung Galaxy Book5 Pro 360, you should find the following items:

Setup

Initial Power On and Configuration

  1. Charge the Device: Before first use, connect the provided 65W adapter and Type-C cable to the laptop and a power outlet. Ensure the device is fully charged.
  2. Power On: Open the laptop lid or press the power button. The device will automatically boot up.
  3. Windows Setup: Follow the on-screen instructions to complete the Windows 11 Pro setup. This includes selecting your language, region, connecting to a Wi-Fi network, and creating or logging into a Microsoft account.
  4. Samsung Account: Log in with your Samsung account to access exclusive Galaxy features and services.
  5. S Pen Setup: The S Pen is included and ready for use. No separate pairing is typically required.

Connecting Peripherals

The Galaxy Book5 Pro 360 offers a variety of ports for connecting external devices:

Side view of Samsung Galaxy Book5 Pro 360 showing various ports

Image: The laptop's side profile highlighting available ports including HDMI, USB-A, Thunderbolt 4, microSD card slot, and a 3.5mm headphone/microphone jack.

Key Features

AI Performance

Intel Core Ultra processor with NPU, CPU, and GPU

Image: A visual representation of the Intel Core Ultra processor, highlighting its integrated CPU, GPU, and NPU components for enhanced AI performance.

The Galaxy Book5 Pro 360 is equipped with the Intel Core Ultra 7 processor 258V, featuring Intel ARC graphics and a dedicated AI neural processing unit (NPU) capable of up to 47 TOPS. This hardware configuration is designed to optimize performance for AI-driven tasks and Copilot+ PC experiences.

Dynamic AMOLED 2X Touchscreen with S Pen

Samsung Galaxy Book5 Pro 360 display with S Pen

Image: The vibrant 16-inch 3K AMOLED 2X touchscreen of the Galaxy Book5 Pro 360, showcasing its high resolution, 120Hz refresh rate, and included S Pen.

Experience stunning visuals on the 16-inch 3K AMOLED 2X touchscreen with a 120Hz refresh rate. The display features Vision Booster adaptive brightness and anti-reflective Corning Gorilla Glass with DX for clear viewing in various lighting conditions. The included S Pen offers multi-touch gestures and enhanced tilt sensitivity for precise and natural writing and drawing.

Portability and Design

Samsung Galaxy Book5 Pro 360 highlighting its thin and lightweight design

Image: The Galaxy Book5 Pro 360 shown in a convertible position, emphasizing its thin profile (12.8mm) and light weight (3.7 lbs).

Crafted from CNC Aluminum, this 2-in-1 laptop is remarkably slim at 12.7mm and weighs 3.72 lbs, making it highly portable and durable.

Battery Life

Samsung Galaxy Book5 Pro 360 with battery life indicator

Image: The laptop being used outdoors, illustrating its long-lasting battery life of up to 25 hours for video playback.

The device features a 76 Wh battery, providing up to 25 hours of video playback, ensuring extended productivity on the go.

Security

Samsung Knox security layers on Galaxy Book5 Pro 360

Image: A visual representation of Samsung Knox security, showing multiple layers of hardware-based protection for the laptop.

Integrated with Samsung Knox, the laptop offers advanced on-device hardware protection to safeguard your data in real-time.

Galaxy Connected Experience

Leverage the full potential of the Samsung ecosystem with these integrated features:

Operating Instructions

Using the Touchscreen and S Pen

The 3K AMOLED touchscreen supports intuitive touch gestures for navigation and interaction. The included S Pen allows for precise input, ideal for note-taking, drawing, and fine-tuning creative projects. The screen's enhanced tilt sensitivity provides a natural writing and drawing experience.

Keyboard and Touchpad

The full-sized keyboard offers a comfortable typing experience. The precise touchpad features subdivided palm rejection to minimize accidental clicks during use.

Copilot+ AI Integration

Access Microsoft Copilot by tapping the dedicated AI key. Use Copilot to assist with writing, generating images, and finding personalized answers. Additional Copilot+ PC experiences will be available via future updates.

Maintenance

Cleaning the Device

Battery Care

Software Updates

Regularly check for and install system and application updates to ensure optimal performance, security, and access to the latest features. Updates can typically be found in Windows Settings or through the Samsung Update application.

Troubleshooting

Common Issues and Solutions

For more detailed troubleshooting, refer to the Samsung Support website or contact customer service.

Specifications

FeatureDetail
BrandSamsung
Model NameGB5 Pro 360 16"
Item Model NumberUltra 7 258v
Operating SystemWindows 11 Pro
ProcessorIntel Core Ultra 7 Processor 258V (2.2 GHz)
RAM32 GB LPDDR5
Hard Drive1 TB SSD
Graphics CoprocessorIntel ARC Integrated
Screen Size16 Inches
Screen Resolution2880 x 1800 pixels (3K AMOLED)
Max Screen Resolution2880x1800 Pixels
Wireless Type802.11ax
Number of USB 3.0 Ports1
Item Weight3.72 pounds
Product Dimensions13.99 x 0.5 x 9.93 inches
ColorGray
Special FeatureAnti Glare Coating, Backlit Keyboard, Fingerprint Reader, Numeric Keypad, Support Stylus

Warranty and Support

Your Samsung Galaxy Book5 Pro 360 comes with a manufacturer's warranty. Please refer to the included Warranty Card for detailed terms and conditions, including coverage period and service procedures.

For technical support, product registration, or to find service centers, please visit the official Samsung Support website or contact Samsung customer service directly. Keep your purchase receipt and serial number handy for faster assistance.

Official Product Videos

Samsung Galaxy Book5 Pro 360 Overview

Video Description: This video provides an official overview of the Samsung Galaxy Book5 Pro 360, showcasing its design, key features, and versatility as a 2-in-1 laptop. It highlights the device's portability, display quality, and S Pen functionality.

Samsung 16 Galaxy Book5 Pro 360

Video Description: A concise video demonstrating the Samsung 16-inch Galaxy Book5 Pro 360, focusing on its physical attributes and convertible design.

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