Tiqvi TVS30002 Smart Wireless Video Doorbell Instruction Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Tiqvi TVS30002 Smart Wireless Video Doorbell. This device is designed to enhance your home security by providing real-time video monitoring, two-way audio communication, and motion detection capabilities directly to your smartphone via the Calex Smart app.

Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.

2. Package Contents

Verify that all items listed below are present in your package:

• Tiqvi Smart Wireless Video Doorbell
• USB Chime
• Mounting Bracket
• Mounting Screws and Wall Anchors
• User Manual (this document)

Figure 2.1: Tiqvi Smart Wireless Video Doorbell and USB Chime.

3. Safety Information

• Do not expose the device to extreme temperatures, direct sunlight, or excessive moisture.
• Ensure the mounting surface is stable and can support the doorbell's weight.
• Use only specified power sources for the USB Chime.
• Keep the device away from children and pets.
• Do not attempt to disassemble or repair the device yourself. Contact customer support for assistance.
• Dispose of electronic waste responsibly according to local regulations.

Figure 3.1: Product compliance and recycling information.

4. Setup

4.1. App Installation

1. Download the "Calex Smart" app from the Apple App Store or Google Play Store.
2. Register for a new account or log in if you already have one.

Figure 4.1: The Calex Smart app interface for controlling the doorbell.

4.2. Device Pairing

1. Ensure your smartphone is connected to a 2.4 GHz Wi-Fi network.
2. Power on the Tiqvi Smart Video Doorbell. If it uses batteries, ensure they are inserted correctly.
3. Open the Calex Smart app and tap "+" to add a new device.
4. Follow the on-screen instructions to connect the doorbell to your Wi-Fi network. This typically involves scanning a QR code displayed on your phone with the doorbell's camera.
5. Once connected, the doorbell will appear in your app's device list.

4.3. Physical Installation

4.3.1. Doorbell Installation

1. Choose a suitable location for the doorbell, typically next to your front door, at a height that allows for optimal viewing of visitors. The doorbell is designed for outdoor installation.
2. Attach the mounting bracket to the wall using the provided screws and wall anchors.
3. Secure the Tiqvi Smart Video Doorbell onto the mounting bracket.

Figure 4.2: Example of doorbell installation on an exterior wall.

Figure 4.3: Wireless installation showing the doorbell and mounting bracket.

4.3.2. USB Chime Installation

• Plug the USB Chime into any standard USB power adapter (not included) or a USB port in a convenient indoor location.
• The chime will automatically pair with the doorbell once both are powered on and the doorbell is connected to the app.
• You can adjust the chime volume and melody through the Calex Smart app.

5. Operating Instructions

5.1. Live View

Open the Calex Smart app and select your doorbell from the device list to access the live video feed. This allows you to see who is at your door in real-time.

5.2. Two-Way Audio

When viewing the live feed or responding to a doorbell press, tap the microphone icon in the app to enable two-way audio. You can then speak to your visitor, and they can hear you through the doorbell's speaker.

Figure 5.1: Interacting with visitors via the doorbell.

5.3. Motion Detection

The doorbell features a PIR motion sensor. When motion is detected, you will receive an instant notification on your smartphone. You can adjust motion detection sensitivity and set detection zones within the Calex Smart app settings.

Figure 5.2: Motion detection alert on a smartphone.

5.4. Night Vision

The integrated infrared night vision provides clear video footage up to 5 meters in low-light conditions or complete darkness, ensuring 24/7 security monitoring.

Figure 5.3: Night vision capability of the doorbell.

5.5. Recording and Playback

The doorbell supports local storage via a microSD card (not included) or cloud storage (subscription may be required). Recorded events can be reviewed through the Calex Smart app's playback feature.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the doorbell lens and body. Do not use harsh chemicals or abrasive cleaners.
• Battery Replacement: If your doorbell is battery-powered, replace batteries when the app indicates low power. Refer to the app for specific battery type and replacement instructions.
• Firmware Updates: Periodically check the Calex Smart app for available firmware updates to ensure optimal performance and security.

7. Troubleshooting

• Doorbell not connecting to Wi-Fi:
  • Ensure your Wi-Fi network is 2.4 GHz. The doorbell does not support 5 GHz networks.
  • Check Wi-Fi signal strength at the doorbell's location.
  • Restart your router and the doorbell.
  • Ensure correct Wi-Fi password is entered in the app.
• No motion detection alerts:
  • Verify motion detection is enabled in the Calex Smart app settings.
  • Adjust motion sensitivity.
  • Check app notification settings on your smartphone.
• Poor video quality:
  • Ensure the doorbell lens is clean.
  • Check Wi-Fi signal strength. A weak signal can affect video streaming quality.
• Chime not ringing:
  • Ensure the USB Chime is powered on and plugged in.
  • Check if the chime is paired with the doorbell in the app settings.
  • Adjust chime volume in the app.

8. Specifications

Figure 8.1: Key features of the Tiqvi Smart Video Doorbell.

Figure 8.2: Additional features including app control and two-way audio.

Figure 8.3: Product identification details from packaging.

9. Warranty and Support

For warranty information and technical support, please refer to the documentation included with your purchase or visit the official Tiqvi website. Contact details for customer service can typically be found on the product packaging or the manufacturer's website.