Hugtoday W4

Hugtoday W4 Electric Scooter User Manual

Model: W4

Brand: Hugtoday

1. Introduction

This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Hugtoday W4 Electric Scooter. Please read this manual thoroughly before your first ride to ensure proper usage and to maximize the lifespan of your scooter.

Hugtoday W4 Electric Scooter with smartphone app display

Figure 1.1: Hugtoday W4 Electric Scooter with its accompanying smartphone application interface.

2. Safety Information

Your safety is paramount. Adhere to all local traffic laws and regulations. Always wear a helmet and appropriate safety gear when riding.

2.1 Safety Certifications

The Hugtoday W4 Electric Scooter has been tested and certified by UL2272, ensuring a higher standard of safety and professional quality.

2.2 Braking System

The scooter is equipped with a dual braking system for enhanced safety and control. This includes both front and rear braking mechanisms.

Close-up of the scooter's handlebars showing the electronic assisted braking system and white headlights, and a close-up of the rear wheel handbrake and buzzer.

Figure 2.1: Details of the scooter's braking system, including electronic assisted braking, white headlights, and the rear wheel handbrake.

2.3 Visibility

A bright headlight is integrated to ensure visibility during night rides, making you more noticeable to others.

3. Product Features

  • Powerful Motor: Equipped with a 350W motor for efficient performance.
  • High-Capacity Battery: Features a 10.4Ah lithium battery, providing a maximum range of up to 21 miles under specific conditions.
  • Top Speed: Capable of reaching speeds up to 19 miles per hour.
  • LED Display: Clearly shows current speed, speed mode, and cruise control status.
  • Smart Control APP: Connects via Bluetooth to the Tuya APP, allowing functions such as locking/unlocking, setting customized max speed, and cruise control.
  • Portable Folding Design: A one-step folding system makes the scooter lightweight and easy to store and transport.
  • Maintenance-Free Solid Tires: 8.5-inch honeycomb solid tires eliminate the need for inflation, repair, or maintenance.
Close-up of the scooter's 350W electric brushless hub motor and 8.5-inch honeycomb solid tire, with text indicating 20km/h max speed, 25-30km range, and 5-hour charge time.

Figure 3.1: Illustration of the 350W brushless hub motor and solid tire design, highlighting performance metrics.

Hands holding a 36V/10.4AH high capacity battery pack, with an illustration of the battery cells inside the scooter's deck.

Figure 3.2: The high-capacity 36V/10.4AH battery, which charges in approximately 5 hours.

4. Setup and Assembly

The Hugtoday W4 Electric Scooter features a one-step folding system for quick setup and convenient storage.

4.1 Initial Assembly

Assembly is straightforward, typically requiring the attachment of the handlebars with only 4 screws. Ensure all connections are secure before first use.

4.2 Folding and Unfolding

The scooter is designed for fast folding in approximately 3 seconds, making it easy to carry and store, even in a car trunk.

A person carrying a folded electric scooter up a set of stairs, demonstrating its portability. An inset image shows the folding mechanism.

Figure 4.1: The portable folding design allows for easy transport and storage.

Video 4.1: This video demonstrates the one-click folding mechanism of the Hugtoday W4 Electric Scooter, highlighting its convenience for travel and storage in a car trunk. It also shows the three-second folding concept and the scooter's lightweight design for portability.

5. Operating Instructions

5.1 Power On/Off and Riding Modes

The LED display screen provides real-time information. The scooter offers different riding modes:

  • Eco Mode: For elegant riding and relaxed pace.
  • Daily Mode: Speed range of 10-25 km/h (6-15 mph), suitable for commuting.
  • Extreme Speed Mode: Speed range of 25-30 km/h (15-19 mph), for a complete outdoor sports experience.
Two people standing next to their Hugtoday W4 Electric Scooters, with a smartphone screen showing the APP connection features like ON/OFF Headlight, Lock scooter, 0 start, Speed limit setting, Riding mileage, and Cruise mode.

Figure 5.1: The APP connection allows for smart control over various scooter functions.

5.2 Smart APP Control (Tuya APP)

Connect your scooter to the Tuya APP via Bluetooth to access advanced features:

  • Lock/Unlock the scooter.
  • Set customized maximum speed.
  • Activate cruise control.
  • Monitor riding mileage.
  • Control headlight ON/OFF.

5.3 Riding Tips

  • The maximum range is achieved when riding at a constant speed on flat roads.
  • The rear bumper is designed to prevent the fender from breaking, enhancing durability.
  • The honeycomb solid tires provide a comfortable riding experience with light shock absorption.

6. Maintenance

Regular maintenance ensures the longevity and optimal performance of your Hugtoday W4 Electric Scooter.

  • Battery and Charging: Users should regularly check the condition of the battery and charging device. Ensure that the matching battery is used and the correct charging method is applied. Avoid charging in unventilated or flammable environments.
  • Tires: The 8.5-inch honeycomb solid tires are maintenance-free and do not require inflation, repair, or specific upkeep.
  • General Cleaning: Keep the scooter clean. Use a damp cloth to wipe down surfaces. Avoid using high-pressure water jets directly on electronic components.

7. Troubleshooting

7.1 Short Range Issues

If you experience a particularly short range with your scooter, please follow these steps:

  1. Ensure the scooter maintains sufficient battery power before and during use.
  2. Check the color of the indicator light on the scooter charger when charging to confirm proper charging.
  3. Remember that the maximum range is achieved when driving at a constant speed on flat roads. Factors like terrain, rider weight, and riding style can affect actual range.
  4. If the battery life remains very short after following the above steps, please contact customer support for assistance.

8. Specifications

FeatureSpecification
BrandHugtoday
Model NameW4
Motor Power350W
Battery Capacity10.4Ah Lithium Battery (36V)
Max Speed19 Mph (approx. 30 km/h)
Max RangeUp to 21 Miles (approx. 34 km)
Charging Time4-5 Hours
Wheel Size8.5 Inches
Wheel TypeSolid (Honeycomb)
Weight Limit264 Pounds (approx. 120 kg)
Product Dimensions19.7"L x 6"W x 43"H
Frame MaterialAluminum
Special FeaturesDigital Display, Dual Braking System, Cruise Control, Foldable

9. Warranty and Support

Hugtoday offers a comprehensive warranty for your electric scooter:

  • One-Year Warranty: The Hugtoday W4 Electric Scooter comes with a one-year warranty for the complete vehicle.
  • 180-Day Warranty: Specific parts may have a 180-day warranty.
  • Shipping Damage: If shipping damage occurs, please contact Hugtoday at zhangzhonghui110@outlook.com and provide photo or video proof.
  • Customer Service: Hugtoday is committed to providing quality items and service and will respond to inquiries within 24 hours.

© 2025 Hugtoday. All rights reserved.

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