Tiqvi Smart PTZ WiFi Indoor Camera User Manual

1. Introduction

Thank you for choosing the Tiqvi Smart PTZ WiFi Indoor Camera. This camera is designed to enhance your home security by providing clear 1080P HD images, dual-band WiFi connectivity (2.4 GHz and 5 GHz), and smart features accessible via the Calex Smart app. With infrared night vision, motion detection, and two-way audio, you can monitor your home, children, or pets with ease and communicate in real-time. This manual will guide you through the setup, operation, and maintenance of your new camera.

2. Safety Information

Please read this section carefully before using the product to ensure safe and proper operation.

• Use only the power adapter supplied with the camera.
• Do not expose the camera to water or moisture.
• Avoid placing the camera in direct sunlight or near heat sources.
• Do not attempt to disassemble or repair the camera yourself. Contact qualified service personnel.
• Ensure the camera is installed securely to prevent it from falling.
• Keep the camera and its accessories out of reach of children and pets.

3. Package Contents

Please check the package for the following items:

• Tiqvi Smart PTZ WiFi Indoor Camera
• Power Adapter (with 80 cm cable)
• Mounting Accessories (screws, wall plugs)
• User Manual (this document)

4. Product Overview

Familiarize yourself with the components and features of your Tiqvi camera.

Figure 4.1: Front view of the Tiqvi Smart PTZ WiFi Indoor Camera.

Figure 4.2: Key features of the Tiqvi Camera.

Figure 4.3: Product box highlighting camera features.

Key Features:

• 1080P HD Resolution: Provides ultra-clear and detailed video footage.
• Dualband WiFi (2.4 GHz & 5 GHz): Ensures stable and flexible wireless connectivity.
• Pan & Tilt Functionality: Offers 355° horizontal and 160° vertical rotation for comprehensive coverage.
• Infrared Night Vision: Clear visibility up to 8 meters in complete darkness.
• Motion Detection & Tracking: Detects movement within a 5-meter range and sends instant notifications, with automatic tracking.
• Two-Way Audio: Allows real-time communication through the camera via the app.
• Local Storage: Supports MicroSD card up to 128GB (card not included).

5. Setup

5.1. Physical Installation

The Tiqvi camera can be placed on a flat surface or mounted on a wall.

Figure 5.1: Camera placed on a table.

Figure 5.2: Camera mounted on a wall.

1. Choose a Location: Select a location with good Wi-Fi signal coverage and a clear view of the area you wish to monitor.
2. Power On: Connect the power adapter to the camera and plug it into a power outlet. The camera will power on and initiate its self-test.
3. Wall Mounting (Optional):
   • Mark the drilling positions on the wall using the mounting bracket as a template.
   • Drill holes and insert wall plugs if necessary.
   • Secure the mounting bracket to the wall with screws.
   • Attach the camera to the mounting bracket.

5.2. App Download and Account Creation

The Tiqvi camera operates with the Calex Smart app.

1. Download the App: Search for "Calex Smart" in your smartphone's app store (App Store for iOS or Google Play Store for Android) and download it.
2. Register/Log In: Open the Calex Smart app. If you are a new user, register for an account using your email address or phone number. If you already have an account, log in.

5.3. Connecting to Wi-Fi

Ensure your smartphone is connected to a 2.4 GHz or 5 GHz Wi-Fi network before proceeding.

1. Add Device: In the Calex Smart app, tap the "+" icon (or "Add Device") to add a new device.
2. Select Camera: Choose "Security & Video Surveillance" and then select "Smart Camera" or a similar option.
3. Reset Camera: Follow the in-app instructions to reset the camera if prompted (usually by pressing a reset button until an indicator light flashes or a voice prompt is heard).
4. Enter Wi-Fi Details: Select your Wi-Fi network and enter the password.
5. Scan QR Code: Hold your phone with the QR code in front of the camera lens (approx. 15-20 cm away) until you hear a confirmation sound from the camera.
6. Connection Complete: Once the camera connects, it will indicate successful pairing. You can then name your camera and start using it.

6. Operating

6.1. Live View

Access the live video feed from your camera anytime, anywhere via the Calex Smart app.

• Open the Calex Smart app and select your camera from the device list.
• The live video stream will appear on your screen.

6.2. Pan and Tilt Control

Control the camera's viewing angle remotely to eliminate blind spots.

Figure 6.1: Pan and Tilt functionality.

• On the live view screen, use the directional controls (joystick or arrows) to pan (rotate horizontally up to 355°) and tilt (rotate vertically up to 160°) the camera.

6.3. Two-Way Audio

Communicate with people or pets on the camera's side.

Figure 6.2: Two-Way Audio feature.

• Tap the microphone icon on the live view screen to speak through the camera.
• Tap the speaker icon to listen to audio from the camera's surroundings.

6.4. Night Vision

The camera automatically switches to infrared night vision in low-light conditions.

Figure 6.3: Infrared Night Vision.

• The camera's infrared LEDs provide clear black and white images up to 8 meters in complete darkness.

6.5. Motion Detection and Tracking

Receive alerts and track movement within the camera's field of view.

Figure 6.4: Motion Tracking in action.

• Enable Motion Detection: In the app settings for your camera, enable motion detection and adjust sensitivity levels as needed.
• Receive Notifications: When motion is detected (within approx. 5 meters), you will receive instant push notifications on your smartphone.
• Motion Tracking: If enabled, the camera will automatically pan and tilt to follow detected movement.

6.6. Recording and Storage

Record video footage for later review.

• MicroSD Card Storage: Insert a MicroSD card (up to 128GB, not included) into the camera's designated slot for continuous or event-triggered recording.
• Cloud Storage (Optional): The Calex Smart app may offer cloud storage subscription services for recorded footage. Refer to the app for details.
• Playback: Access recorded videos via the app's playback feature.

7. Maintenance

• Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
• Firmware Updates: Periodically check the Calex Smart app for available firmware updates. Keeping your camera's firmware updated ensures optimal performance and security.
• Power Cycle: If the camera experiences issues, try unplugging it from the power source for a few seconds and then plugging it back in.

8. Troubleshooting

9. Specifications

10. Warranty and Support

Tiqvi products are designed for reliability and performance. For warranty information and technical support, please refer to the contact details provided on the product packaging or visit the official Tiqvi website. Keep your purchase receipt as proof of purchase.

11. Recycling Information

This product contains electronic components and should not be disposed of with household waste. Please follow local regulations for the proper recycling of electronic products. For information on recycling and disposal of damaged products, please consult your local waste management authority.